quality posts: 105
onealexis wrote:purchased a tablet package from them (Vizio 8") which is my son's main Christmas gift... it arrived without the charger or USB cable... I wrote to them asking them to make it right. They said, sorry, we don't have any spare pieces, you can mail it back... NO other option... well, I WANT the thing, but I would like it to have come with the parts it was advertised with... I emailed them and asked if they would offer a partial discount so I can go buy the parts that were missing.. this is what they said:
"While I apologize, unfortunately we are not able to do so because the item was already offered at a deeply discounted price.
Well, it's hardly a freaking good deal if I have to buy some of the parts it was supposed to come with.
I'm pretty disgusted and infuriated with Woot and of course... no phone number. Nice.
Sorry to hear of your trouble but firstname.lastname@example.org is the best line of fixing issues such as these - phone service isn't one of those things we offer, however.
I'm just hanging out, really.