Bought one of these, the box looked like it had fallen in a big, muddy puddle. The packing in it was all broken up and didn't look like it was original. I waited a while, and when I tried to use it found that it had no video output-from any of the available ports. Tried it on 2 diferent Tvs, no luck. Sent back to Woot for a refund. They always do take care of their customers-the big retailers could learn a thing or 2 about service from Woot!