goldenthorn
quality posts: 34
Private Messages
Volunteer Moderator
gr8whtd0pe wrote:Attempting to cancel order number (mod: edited). Should have read the reviews first. My mistake.
Hi there. Please read the post above yours. This is not the place to go to cancel an order. Sure, a CSR might see your post. But just as likely--considering there's a wootoff going on--s/he won't. Please email support@woot.com with your order number and request. Do it immediately.
(In the future, read the reviews before purchase, yeah? Due diligence, my friend: the responsibility of every consumer!)
I rose in rainy autumn and walked abroad in a shower of all my days.
goldenthorn
quality posts: 34
Private Messages
Volunteer Moderator
lexxter wrote:Please Cancel Order 36160062
Thanks, I sent an email last night, but no responce so far.
While the website DOES run on a twenty-four hour basis, woot customer service people--being mostly human--do NOT. Woot CSR peeps work normal business hours. That basically means 9-5 M-F, no weekends. Please be patient when you send in an email.
I rose in rainy autumn and walked abroad in a shower of all my days.
inkycatz
quality posts: 105
Private Messages
forrreverz wrote:Hello,
Can a staffer at Woot, please assist with cancelling ORDER (#)?
This was purchased as a gift, and someone else already beat me to the laptop purchase.
Thanks for the assistance! Cheers.
Hi there!
So sorry to hear about that! Best thing to do is to send an email to service@woot.com for assistance.
I'm just hanging out, really.