joebrooks
quality posts: 7
Private Messages
livestrong8807 wrote:um.... i got the package... but no mouse..... i got a Mustek Camera? any1 else get this?
Yes, I got a Mustek 5.0mega pixel camera instead of the mouse. I'm not sure to be angry or happy with woot.. yet again :D
Woot Bag of Cuuuuuute! Alumni - 12/25/2007
mangyrat
quality posts: 0
Private Messages
this is getting old its time for woot to ship them
wake me up when its over ZZZZZzzzzzzzzzzzzzzzzz
mangyrat
quality posts: 0
Private Messages
failsafe wrote:any word on these mice getting shipped yet?
yea i got word today sounds like they over sold the mice and just dont want to fill the orders. im really not happy with woot over this. i didn't want the $ back i wanted the mice
Dear Mangyrat,
Since your order appears to have been lost, we have issued a refund back to you while we attempt to locate your package. We are currently out of the item that you had ordered. Your refund may take a few days to post to your account, depending on your financial institution. We sincerely apologize for any inconvenience this may have caused you.
Thanks for Wooting!
JR
Member Services
Woot.com
wake me up when its over ZZZZZzzzzzzzzzzzzzzzzz
mangyrat
quality posts: 0
Private Messages
man im pissed
woot sold me 2 mice for $34.98 and charged my card the same day 11/16/2007.
now 18 days later they decide to refund my $
screw the $ give me my damn mice both of them one blue and one green.
wake me up when its over ZZZZZzzzzzzzzzzzzzzzzz
mangyrat
quality posts: 0
Private Messages
vsarun wrote:I haven't receive any email about refunding nor has my order status has been changed to shipped. Where's the feet?
i made the mistake of asking if they were going to ship it so they blew me off and want to refund my $.
what ever you do don't email them asking the status of a order.
wake me up when its over ZZZZZzzzzzzzzzzzzzzzzz
mangyrat
quality posts: 0
Private Messages
this is going to tick off a few people the way woot is handling it.
they should at least let us have the option to keep waiting for the mice.
they should not have sold something they can not produce and should not have waited almost 3 weeks before canceling the orders.
ill feel better if woot sends me a free Bathysphere of Curmudgeons and the mice I order and have already paid for on the 16th.
wake me up when its over ZZZZZzzzzzzzzzzzzzzzzz
mangyrat
quality posts: 0
Private Messages
woot is really getting on my bad side i still wanted the mice, so what do they do? they canceled my order.
thanx a lot woot.
http://www.ftc.gov/bcp/conline/pubs/buspubs/mailorder.shtm
next time ill order from some one that will actually ship what they sold.
What's going on here?
The charge for all or part of your order has been refunded. If you are uncertain as to why it was refunded, please write our service department
i now have ran out of time and have to go to newegg to get the mice and pay overnight shipping . thanks a lot woot
wake me up when its over ZZZZZzzzzzzzzzzzzzzzzz
mangyrat
quality posts: 0
Private Messages
even as sorry as dell is on customer service here is how they handled a delayed order for a video card .
At Dell, our customers are our top priority and we regret when we are unable to ship our products by the original estimate provided. Although we anticipated being able to ship your order sooner, we are experiencing an unexpected delay and have adjusted the estimated ship date as reflected below (see Revised Estimated Ship Date). We value your business and appreciate your patience.
a least they gave me the option to wait for the new shipping date or cancel the order.
i will wait for the order thank you very much dell.
woot made the decision for me and canceled my order.
wake me up when its over ZZZZZzzzzzzzzzzzzzzzzz