Status: Sortation Center Arrival
Est. in Home 12/03/2007
Date Time Description Location
November 28, 2007 8:52 AM Sortation Center Arrival PHOENIX, AZ
November 27, 2007 8:36 AM Sortation Center Departure DALLAS, TX
November 25, 2007 12:20 PM Sortation Center Arrival DALLAS, TX

Wonder if I'll ever get it.........

beatingsoul wrote:Status: Sortation Center Arrival
Est. in Home 12/03/2007
Date Time Description Location
November 28, 2007 8:52 AM Sortation Center Arrival PHOENIX, AZ
November 27, 2007 8:36 AM Sortation Center Departure DALLAS, TX
November 25, 2007 12:20 PM Sortation Center Arrival DALLAS, TX

Wonder if I'll ever get it.........

Looks like mine...which means its probably lost. I would contact Woot.

I got my three and I am pretty happy with them. The MSC/MTP thing is a pain, although I was actually able to get mine to sync in MTP mode running RhythmBox in Ubuntu. At least I don't have to rely on my one Micro$oft PC and WMP to be able to transfer music to it.

*sigh*

I'm not too pleased with Woot, this being my first order as a new customer. I placed my order of one Sansa 1GB the 22nd of November. As of this upcoming Thursday, I will have waited 4 weeks for the player to arrive. Very depressing. Is this behavior to be expected from an online-warehouse operation? Clearly something is amiss here.
Details of my order status:
-------------------------------------------------------------------------------------
Status: USPS Entry
Est. in Home 11/30/2007
Date Time Description Location
November 29, 2007 1:50 PM USPS Entry FALLBROOK MAIN, CA
November 29, 2007 4:33 AM Electronic Shipping Info Received FALLBROOK, CA *
November 29, 2007 12:45 AM Sortation Center Departure LOS ANGELES, CA
November 28, 2007 1:15 PM Sortation Center Arrival LOS ANGELES, CA
November 27, 2007 10:30 AM Sortation Center Departure DALLAS, TX
November 25, 2007 12:20 PM Sortation Center Arrival DALLAS, TX
-------------------------------------------------------------------------------------

I would much appreciate any suggestions as to what I should do / who I should contact / etc., regarding this matter.

Thanks for reading

satchnut wrote:*sigh*

I'm not too pleased with Woot, this being my first order as a new customer. I placed my order of one Sansa 1GB the 22nd of November. As of this upcoming Thursday, I will have waited 4 weeks for the player to arrive. Very depressing. Is this behavior to be expected from an online-warehouse operation? Clearly something is amiss here.
Details of my order status:
-------------------------------------------------------------------------------------
Status: USPS Entry
Est. in Home 11/30/2007
Date Time Description Location
November 29, 2007 1:50 PM USPS Entry FALLBROOK MAIN, CA
November 29, 2007 4:33 AM Electronic Shipping Info Received FALLBROOK, CA *
November 29, 2007 12:45 AM Sortation Center Departure LOS ANGELES, CA
November 28, 2007 1:15 PM Sortation Center Arrival LOS ANGELES, CA
November 27, 2007 10:30 AM Sortation Center Departure DALLAS, TX
November 25, 2007 12:20 PM Sortation Center Arrival DALLAS, TX
-------------------------------------------------------------------------------------

I would much appreciate any suggestions as to what I should do / who I should contact / etc., regarding this matter.

Thanks for reading

Good luck getting anything with issues regarding Smartpost. I called both Fedex and USPS, and they both referred me to the other organization. Honestly though, Woot may have chosen the carrier, but they cannot control what happens to your item once they ship it. Smartpost is terrible, but that's not Woot's fault (again, except for the fact that they chose it). I would try Fedex and USPS and see what they can do. If you don't get anywhere, ask woot. They might be able to file a grievance on your behalf, or they might offer compensation for your frustration, its up to them.

satchnut wrote:*sigh*

I'm not too pleased with Woot, this being my first order as a new customer. I placed my order of one Sansa 1GB the 22nd of November. As of this upcoming Thursday, I will have waited 4 weeks for the player to arrive. Very depressing. Is this behavior to be expected from an online-warehouse operation? Clearly something is amiss here.
Details of my order status:
-------------------------------------------------------------------------------------
Status: USPS Entry
Est. in Home 11/30/2007
Date Time Description Location
November 29, 2007 1:50 PM USPS Entry FALLBROOK MAIN, CA
November 29, 2007 4:33 AM Electronic Shipping Info Received FALLBROOK, CA *
November 29, 2007 12:45 AM Sortation Center Departure LOS ANGELES, CA
November 28, 2007 1:15 PM Sortation Center Arrival LOS ANGELES, CA
November 27, 2007 10:30 AM Sortation Center Departure DALLAS, TX
November 25, 2007 12:20 PM Sortation Center Arrival DALLAS, TX
-------------------------------------------------------------------------------------

I would much appreciate any suggestions as to what I should do / who I should contact / etc., regarding this matter.

Thanks for reading

Its lost (probably) Looks the same as my tracking info...I would just contact woot about it.

My 3 disappeared into the giant turd known as "smartpost". I got my refund from Woot today. Moving on to Plan B...

Does anyone know if this is normal, it still hasn't come in yet.

November 29, 2007 1:11 PM Shipment Accepted BELLEVUE, NE *
November 29, 2007 1:05 AM USPS Entry BELLEVUE, NE
November 28, 2007 12:50 PM Electronic Shipping Info Received BELLEVUE, NE *
November 28, 2007 11:46 AM Sortation Center Departure NEW BERLIN, WI
November 28, 2007 3:06 AM Sortation Center Arrival NEW BERLIN, WI
November 27, 2007 9:13 AM Sortation Center Departure DALLAS, TX
November 25, 2007 12:20 PM Sortation Center Arrival DALLAS, TX

tlgjames wrote:Does anyone know if this is normal, it still hasn't come in yet.

November 29, 2007 1:11 PM Shipment Accepted BELLEVUE, NE *
November 29, 2007 1:05 AM USPS Entry BELLEVUE, NE
November 28, 2007 12:50 PM Electronic Shipping Info Received BELLEVUE, NE *
November 28, 2007 11:46 AM Sortation Center Departure NEW BERLIN, WI
November 28, 2007 3:06 AM Sortation Center Arrival NEW BERLIN, WI
November 27, 2007 9:13 AM Sortation Center Departure DALLAS, TX
November 25, 2007 12:20 PM Sortation Center Arrival DALLAS, TX

Im on the same boat there. Supposedly delivered, nothing in mailbox. I think our Sansas had Mission Impossible data and they self destructed. Never had problems with WOOT before. Must be this smartpost stuff.

jessotesto wrote:Im on the same boat there. Supposedly delivered, nothing in mailbox. I think our Sansas had Mission Impossible data and they self destructed. Never had problems with WOOT before. Must be this smartpost stuff.

The 'shipment accepted' thing means accepted by USPS from FedEx. It says 'delivered' when they have dropped it off at your home. Looks like its probably lost.

OK, STILL not even close to getting these on 12/11/07!! And check out the path-from TX to WI, back to TX, back to WI-are these racking up frequent flier miles?

Manifest ID:xxxxxxxxx
Status: Sortation Center Departure
Est. in Home 12/05/2007
Date Time Description Location
December 6, 2007 6:40 AM Sortation Center Departure NEW BERLIN, WI
December 4, 2007 9:39 AM Sortation Center Arrival DALLAS, TX
December 4, 2007 5:00 AM Sortation Center Departure DALLAS, TX
December 3, 2007 2:39 AM Sortation Center Departure NEW BERLIN, WI
December 2, 2007 4:24 PM Sortation Center Departure NEW BERLIN, WI
November 30, 2007 6:10 AM Sortation Center Arrival LEETSDALE, PA
November 30, 2007 1:48 AM Sortation Center Arrival GROVE CITY, OH
November 29, 2007 9:42 PM Sortation Center Departure BELLEVILLE, MI
November 29, 2007 2:59 PM Sortation Center Arrival BELLEVILLE, MI
November 29, 2007 2:17 AM Sortation Center Departure INDIANAPOLIS, IN
November 28, 2007 2:41 PM Sortation Center Departure NEW BERLIN, WI
November 28, 2007 3:06 AM Sortation Center Arrival NEW BERLIN, WI
November 27, 2007 9:13 AM Sortation Center Departure DALLAS, TX
November 25, 2007 12:20 PM Sortation Center Arrival DALLAS, TX

I got mine on Saturday. It might just be that this shipper has a backlog of items.

I live in Massachusetts, by the way. For anyone regionally curious.

Oh, and this works on my XP machine -- but not on my Vista machine.

Has anyone received a unit since getting the email saying that they were shipping out another? I was emailed on 12/6

Since your order appears to have been lost, we will ship another item out to you while we attempt to locate your package. Please allow a few days for the package to ship. We sincerely apologize for any inconvenience this may have caused you.


Thanks for Wooting!
Member Services
Woot.com

This is the last I have heard.... hopefully someone has received theirs - I never got a new shipping number

I got mine last week and tried one. It crashes my computer instantly the moment I plug the USB cable in (apparent linux kernel bug resulting from plugging in an MTP device, but I'm gonna reflash the c240 with rockbox and use MSC so am not worried about this). The battery had residual charge of 1 bar and I plugged the player into a cell phone charger with a powered USB connector overnight. The player dutifully lit up when I plugged it in, and the battery icon pulsated like the battery was charging, but 10+ hours later when I unplugged it, it was still at 1 bar. Some ppl on the rockbox irc channel think I have a bad battery. I bought 3 players (figuring I'd brick at least one while messing with rockbox) so I guess I'll see if the others take a charge. I would have hoped they'd check out the batteries in these refurb (rox0rz!) players but I guess I'm not too surprised if they don't. Boy do I hate lithium rechargeables. But at least these things were cheap.

MrMrGlass wrote:Has anyone received a unit since getting the email saying that they were shipping out another? I was emailed on 12/6

Since your order appears to have been lost, we will ship another item out to you while we attempt to locate your package. Please allow a few days for the package to ship. We sincerely apologize for any inconvenience this may have caused you.


Thanks for Wooting!

Still waiting for mine, and no, I haven't gotten a new tracking number since they said they'd be mailing out more!!!! Bummed, I was sure these would be here by Christmas, but I'm not keeping my fingers crossed.
Member Services
Woot.com

This is the last I have heard.... hopefully someone has received theirs - I never got a new shipping number

I lost the Great Sansa Lottery. I got a box with two air pillows and nothing else. My two letters to Woot have gone unanswered. There is no refund or replacement for me. I guess I bought one of the players that some other wooter got as a bonus.

Any other Sansa lottery losers out there?

"I had the same annoying problem after firmware update in my C240 (via Sansa Firmware Updater), but now everything is OK. I've just put older firmware and USB option is now enabled. All you have to do:
1. Go to http://zefie.com/files/PMP/sansa/ and download appopriate firmware (I had 01.01.05P and downloaded http://zefie.com/files/PMP/sansa/c200/firmware/1.01.00/SansaC200A1_01_00.7z and it works)
2. You have to enter Service Mode. To do that:
- turn the player off
- press HOLD button
- hold REC button and press MENU button (used to turn the player on/off)
- plug the player to the computer
- in My Computer you can see new drive 16MB-FORMAT
- copy unzipped files into it
- unplug the player
- release HOLD button


THIS WAS TO BE A GIFT FOR MY POPS. IF I CAN'T FIGURE IT OUT...HE SURE AS HELL CAN'T EITHER.

I have sent no less than 3 e-mails to woot to try to rma one of my two players (at least I received them).

NO RESPONSES. First time I have been ignored by them. Pretty disappointed.

enelson wrote:I have sent no less than 3 e-mails to woot to try to rma one of my two players (at least I received them).

NO RESPONSES. First time I have been ignored by them. Pretty disappointed.

I think Woot took a huge financial hit on these players. I lost on my box-o-air. You are probably another loser in the Great Sansa Lottery.

If you're giving these as Christmas gifts and you're concerned about the lack of packaging, try loading it up with content for the lucky recipient. That way you've got an excuse for it being unpackaged.

Now I'm sorry I didn't buy three of these. It was worth the price just to have a cheap player I could Rockbox without worrying about turning it into a brick. I didn't want to risk putting Rockbox on a more expensive player until I'd at least tried it out.

The wait for shipping WAS annoying, but I've come to expect that with Smart Post orders. What can you expect from a company that routes Dallas to Kansas City freight through Milwaukee?

Well,
I finally got my 2 players. They are actually the original ones sent...mysteriously in my city for 2 weeks before coming to my house.
The box was a little smooshed, but everything appears fine. Good luck to the other people still waiting.

Got one as a gift. Got a 2 gig! Wish I bought 3 =[ Damn it..

Has anyone had a problem with these things?
The faceplate on the buttons fell off of mine and now the left channel is dead.

any armbands for them? I cannot find them on ebay and anywhere else. good player otherwise, I like it!

tzank wrote:I think Woot took a huge financial hit on these players. I lost on my box-o-air. You are probably another loser in the Great Sansa Lottery.

Surely they realize the lottery losers will not be back? It seems like there are quite a few of us.

I am another Wooter that didn't get my order for 3 media players. I emailed Woot.

If I don't get a favorable response, I can take it to my Credit Card issue and at least get my money back. I was really looking forward to the Media Players, though.

To those of you having outstanding issues with the Great Sansa Lottery, post here for help:

http://www.woot.com/Forums/ViewPost.aspx?PostID=1830988

Smartpost FTL! I finally got both of my players and they are jacked up. One plays for 7 minutes on full charge then the battery dies and the second one locks up after playing for 3-4 minutes. I thought I would just swap batteries and have at least one good player but the seemingly good one started locking up too. I will attempt to get RMAsauce.

tzank wrote:To those of you having outstanding issues with the Great Sansa Lottery, post here for help:

http://www.woot.com/Forums/ViewPost.aspx?PostID=1830988

I got a refund after posting in the above forum.

tzank wrote:I got a refund after posting in the above forum.

After posting there, my private message says I will be getting a refund as well. Thanks for the direction to that thread. I'm kind of bummed that this Christmas gift won't arrive though.

This devise worked great for a couple of weeks. Then one side of the audio stopped working. Not the end of the world, I guess. Then tonight it plain went dead. Time to test Woot's returns.....

remisser wrote:I got mine on Saturday. It might just be that this shipper has a backlog of items.

I live in Massachusetts, by the way. For anyone regionally curious.

Oh, and this works on my XP machine -- but not on my Vista machine.

I have Vista on one computer and XP on another computer, and my player works great on both!

Real Trash...
My daughter disappointed..
Called HELP Desk multiple times , down loaded firmware few times as instructed but Remain in COMA & Rep siad its Dead!!! refurb (rox0rz!) can not be helped from Mfger!!
Woot gave me refund but I do not know for S & H for return!!!!

My kids love them great find.

I bought three, two work great.

Third one seems to keep getting stuck after playing a handful of songs. It's like it pauses and doesn't want to unpause. Left alone, it will resume but after a few minutes. If you press a button you can hear it playing again for a fraction of a second, but then it acts like it pauses again. It doesn't matter what button you press, even the menu button they all act the same while it does this. If you jam on all the buttons it's like hearing a stop animation show with the start and stops. Even with the lock button on, you can jam on all the buttons.

Any ideas out there?

BTW, first Woot for me!

I purchased three myself, so far 1 has caused problems, the player only plays music out of one side of the headphones/earbuds/stereo thing... Ive tried reformating and different sets of headphones & earbuds... *sigh*

okdana wrote:This devise worked great for a couple of weeks. Then one side of the audio stopped working. Not the end of the world, I guess. Then tonight it plain went dead. Time to test Woot's returns.....

This is exactly what happened to one of mine (so Far!)

utherp wrote:This is exactly what happened to one of mine (so Far!)

i've had mine for 2 or so months.. and so far its been ok but randomly is freezes static appears in the song and the unit just locks up.. its really weird..

my 90day warrenty is just about up and i'm worried its going to brick.. however it was super cheap..

One of the systems did not function.
I called Scandisk Tech support with no help. After 1 hour trying to trouble shoot
was informed the device is not covered under any warranty by scandisk.