I lost my screen display only the blue wheel dial comes on wont go off, no sound.
Dont if this is a good prduct or not.

docb wrote:I got my tracking number as well on Thursday, and the data was posted this morning. Looks to be a standard ground fedex as its due to arrive here today (which means Monday given fedex's record)

Crapola - of course, since this was "fedex home delivery"- it didn't deliver till Tuesday, but which time I had to leave on business for the week returning yesterday.

Returning home, fedex said they left it at apartment complex office, but the apt office log shows no package received for me (and I looked at the logs myself and checked the package room). Called fedex and now they will put a trace (which obviously will show it was delivered).

So what options do I now have?

SHASHATI wrote:I lost my screen display only the blue wheel dial comes on wont go off, no sound.
Dont if this is a good prduct or not.

This also happened to me and I couldn't get it to restart by holding the power button so I took off the back and removed the battery for a minute and replaced it. It's worked fine ever since.

I'm having trouble removing all the music that it was shipped with. I don't see it in any of the folders with Windows Explorer. I can see the photos and videos but none of the music. Any ideas?

thebumm wrote:This also happened to me and I couldn't get it to restart by holding the power button so I took off the back and removed the battery for a minute and replaced it. It's worked fine ever since.

I'm having trouble removing all the music that it was shipped with. I don't see it in any of the folders with Windows Explorer. I can see the photos and videos but none of the music. Any ideas?

They are in the music folder that is hidden. Use windows explorer........under tools select folder options then click on View. scroll down the list until you see an option to show hidden files and folders. You should be able to see the music files and then delete them.

Another option is to format the sansa using windows Explorer.

I FINALLY received my 2 players, SEVENTEEN days after I purchased them, and FIFTEEN days after they were actually shipped out.

SmartPost? I think not.

I received my replacement mp3 player. Works fine. I will have to wait until monday to be able to ship the defective player back.

Thank you woot for all your help.

Gatzby wrote:Try holding the power button down for about 15 seconds. It should "reboot" the player.

This same thing happen to me last Wednesday. I ran the power cycle (hold for 15 seconds) with no luck. I called SanDisk and they told me my unit was ruined after working with them for a few minutes. They sent me to their RMA department who started working to replace it until they realized it was refurb (rox0rz!) unit. They sent me back to WOOT for my $$...I have not heard from WOOT yet if I will get a new unit or $$ back. Right now it feels like a big waste of $55.

The headphones make my ears bleed - they're the perfect combination of shape and aural characteristics to give me an earache when turned off, or a huge smurfing migraine when turned on. And the wires are some unique thickness and plastic which is able to knot itself sitting undisturbed on a table. And they're about 6 inches long, so don't expect to pocket this thing..

It looked like a nice, convenient, cute little player, with added record and video abilities. The video uploading was a bit awkward (dumped my Miro directory into music folder and it would only access mp3's, couldn't find videos anywhere), and the voice recording was confusing. Needed to switch to MTS mode (which is USB mass storage compatible, including on Ubuntu), but it worked. For a week.

Then today I pulled the USB plug out (it wasn't even writing) on a winXP box and it blackscreened and stayed that way. Reboot procedure(hold power button) was obvious and it worked, but it booted into a blackscreen as well, every time. The volume didn't show up when it was plugged in, either. I spent the next hour googling for how to update the BIOS in recovery mode (which didn't work), then tried again with the "format disk" box checked, and it booted up again, sans my settings, songs + videos.

I took the opportunity, after that, to try out the rockbox bios. Hopefully it's not prone to such things. It's looking pretty awesome so far - ugly with the default themes, but the amount you can configure is epic, controls are reasonably intuitive, its radio tuner is orders of magnitude better (why? who knows), and it ships with a screenload of games & plugins. I can boot into the sandisk bios if I want to. You can even get voice menus for the hearing impaired or pocketted use.

If your player is corrupt, try this:
http://answers.yahoo.com/question/index?qid=20070524133453AAa7Usb

First without format box checked
Then with format box checked

If that doesn't work (and only if that doesn't work), you might try this:
http://www.anythingbutipod.com/forum/showthread.php?t=22253

Has anyone else not received theirs yet?

I haven't gotten mine yet, I emailed support and got a reply Monday saying it was an oversight and they would send it ASAP. It's Friday and the FedEX tracking still doesn't show it as picked up from them.

Does it normally take this long to get things from WOOT? This was my first purchase and I just expected they were selling out the stock they had onhand.

karthurs wrote:Has anyone else not received theirs yet?
I haven't received a reply to my emails yet????
I haven't gotten mine yet, I emailed support and got a reply Monday saying it was an oversight and they would send it ASAP. It's Friday and the FedEX tracking still doesn't show it as picked up from them.

Does it normally take this long to get things from WOOT? This was my first purchase and I just expected they were selling out the stock they had onhand.

squalish wrote:Then today I pulled the USB plug out (it wasn't even writing) on a winXP box and it blackscreened and stayed that way. .

Did you click on the "Safely Remove Hardware" icon on the toolbar and wait for the all-clear before yanking the plug? Always, always, always click on that first before pulling the plug, just to be safe.

Bought it and love it. it may be a refurb (rox0rz!) but there is nothing wrong with it! thanks woot!

well, im finally having issues with mine now. player works fine as normal(preloaded with rockbox) but it seems the headphone port is bad. everytime i plug in any type of headphones, i only get music from the left side unless i apply pressure and press down on the headphone port, then ill get music on both sides. yeah, that vacuums. guess im calling sandisk for a replacement.

Will this work with Vista?

Has not even been 90 days and the top third of the screen displays only lines. My bad for not keeping the paperwork to return, but I would not recommend refurbished Sansa players.

Hey everyone, I commented on this product before & still stand by it, it's a great player & I highly recommend it. I'm writing today because earlier today I dealt with Sandisk "tech support." Turns out the MINOR problem I was having with my player was easily cleared up by just running the simple updating program, once my player was updated it was good to go, but their "tech support" tried to tell me that it was my laptop that was messing up! Once I hung up with them I gave the updater a try & boom, problem solved, just wish I would have remembered about that program BEFORE I wasted my minutes calling God knows where for them to tell me a bunch of BS! IF you do experience any problems with this product, just hit up a chat room & ask around, don't waste your time with, what I feel is, sub-par "tech support."

where the hells the soft ware for this gadget.. worthless, paper weight with out it.. Come on woot.... I need software....

I really like this product and use it every day. There is a slight issue with Windows media recognizing it but it easily fixed by reformating it. I just use a SD card and put the music straight on that rather than using a program like Windows Media Player. I don't put movies on it or anything like that b/c the screen isn't worth it and I just use my netbook anyways. I also use it for when I need to record a lecture for later. The recorder works great!

I bought this as a gift and got it back it never worked and all i could do with it is trow it in a drawer.This was the worst woot item I ever purchased.I have been happy with everything else I've ever purchased but this.