No email
So Banjo of Consternation here

Tolana wrote:In line.

I think it's safe to say you only think you're in line.

miklboy wrote:all i got was a PINK monkey. Dont get me wrong, i am glad i finally got a flying monkey, but PINK. i will look funny at work with it on my desk.

Also, I got in a fight with my wife trying to explain why i was up for two days earlier this week and since midnight tring to spend OUR money on a BaG of Crraapp

Who cares what it looks like... When you launch it into some unsuspecting persons cubicle you will die laughing.

carl669 wrote:the fact that they even bothered to put this up shows some customer appreciation in my book. they seriously could have said "bah...the hell with it. we'll figure it out later", and not even addressed the issue. and if they had said nothing, most people would just chalk it up to server problems and let it go. i can almost guarantee 95% of the people that keep threatening to "leave" will come back anyway.

i've been wooting a little over 2 years now and the customer loyalty to this site just amazes me. it takes a lot of work to build that loyal of a customer base. the only other place that i've ever been a loyal customer is to a hole in the wall sushi joint. i'm thinking they (woot...not the sushi joint) should write a book like the fish throwers from pike place market. they could call it something like "random crap to riches".

so, woot staff...i tip my hat and my beer to you. good show! that's just my opinion...take it or smoke it.

great! now i've spilled my beer. DAMN YOU WOOT!! :p

Oh I was just chalking it up to April Fools day pranks and enjoying the show!

first i gotta say sorry woot for writing you about the problem you already knew about. i didn't come straight to the thread cause i didn't want to read 50 pages of "i didn't get one, i'm leaving and never coming back" or multiple pics from trolls.

anyway, i too was one of those people who got "this account blah blah blah". i gotta admit i got a good laugh out of it and thought it was an april fools joke.

Twice today when the Baiting other consumers came up, I got as far as hitting the send button for my order but never received any kind of confirmation about whether I got one or not. The page kept refreshing with the same message about checking to see if there were enough in stock. Nothing about Baiting other consumers showing up in my account, either.

hottani wrote:You have no idea or technical ability regarding the internet.

You do NOT have a DS3 ran to your house. A DS3 is 45 mbps both ways, dedicated.

you must be semi infatuated. i do indeed have a ds3 (28 T1's). i am sorry that your little pay check can not handle this kind of bill. but do not try to tell me what i do and do not have.

thanks and have a great day!

*sighs* I've spent a lot of money here on Woot, just like I'm sure a lot of you have. I'm really disappointed in how today played out. I got the "Your account has already purchased this sale." business and got my hopes up but it's sadly clear I punished myself for a long night with no sleep and my eyes killing me for nothing. I got a battery the first hour of the wootoff and sat here until the end hoping for even one lousy Baiting other consumers. I'm just sad and tired now. I doubt that woot staff really care about this or are going to do anything for us that got the same bullcrap message. They know why we come here day after day after day and spend tons of $$$ just hoping for a chance. Of course there are the aholes that got more because they opened multiple accounts while the majority of us got doda. So not such a fun and happy April Fools Day after all.

xbFIFTEEN wrote:

you all are KILLIN me with yoru LOLcat stuff etc. I have saved so many funny pictures today...

iloveshopping wrote:does anyone really think they are going to get somthing other than a black and decker 20 amp powerpack like every other woot item has been today? its the same item (look at the part numbers) over and over with a different picture and a different discription. i imagine the Baiting other consumers's will be the same.

welocome to woot's april fool's day joke.

Uh, no. Try reading the description on the front page.

filter test:

that wuz teh funneh

Banjo of Consternation

PAAAaaaAAaaaanCAAAAAKES!

carl669 wrote:the fact that they even bothered to put this up shows some customer appreciation in my book. they seriously could have said "bah...the hell with it. we'll figure it out later", and not even addressed the issue. and if they had said nothing, most people would just chalk it up to server problems and let it go. i can almost guarantee 95% of the people that keep threatening to "leave" will come back anyway.

i've been wooting a little over 2 years now and the customer loyalty to this site just amazes me. it takes a lot of work to build that loyal of a customer base. the only other place that i've ever been a loyal customer is to a hole in the wall sushi joint. i'm thinking they (woot...not the sushi joint) should write a book like the fish throwers from pike place market. they could call it something like "random crap to riches".

so, woot staff...i tip my hat and my beer to you. good show! that's just my opinion...take it or smoke it.

great! now i've spilled my beer. DAMN YOU WOOT!! :p

Loyalty? Don't confuse addiction with loyalty. that wuz teh funneh

Snapster wrote ' I and other staff will be exploring some hopefully fun solutions.'

Come on! What could be more fun than the suspense of wanting to open your Baiting other consumers?! Tell me! If there is more fun to be had than that, count me in!

caseym350 wrote:Oh I was just chalking it up to April Fools day pranks and enjoying the show!

well yeah...that too.

quite fun. especially when the first battery came up at midnight. it was a blast watching people (myself included) trying to figure out if there was some secret code to getting the big old cajones.

eugeneparker wrote:this was the firs time i was able to click I want one and type in my woot password... i thought i got one

i waited for the confirmation... but then... nope they probably sold out because i know i had funds in my paypal

QQ

If you need to take the time to put in your password or cc number than you will certainly be too late.

BuLLitz wrote:Who cares what it looks like... When you launch it into some unsuspecting persons cubicle you will die laughing.

I did it to some weight lifters in between sets. It was hilarious! Didn't know they were such sissys! L O L!

Cmon 1 more set of crap for the group of us that work late.

GOOD NIGHT!!!

carl669 wrote:the fact that they even bothered to put this up shows some customer appreciation in my book. they seriously could have said "bah...the hell with it. we'll figure it out later", and not even addressed the issue. and if they had said nothing, most people would just chalk it up to server problems and let it go. i can almost guarantee 95% of the people that keep threatening to "leave" will come back anyway.

i've been wooting a little over 2 years now and the customer loyalty to this site just amazes me. it takes a lot of work to build that loyal of a customer base. the only other place that i've ever been a loyal customer is to a hole in the wall sushi joint. i'm thinking they (woot...not the sushi joint) should write a book like the fish throwers from pike place market. they could call it something like "random crap to riches".

so, woot staff...i tip my hat and my beer to you. good show! that's just my opinion...take it or smoke it.

great! now i've spilled my beer. DAMN YOU WOOT!! :p

even if those few people didn't come back, it's not a huge loss to woot. they have an enormous fanbase. but the chances are that they will come back--who can pass up an offer of really cheap stuff?

also, i can't believe all of the ungrateful people who are like "i hate woot blah blah blah". have they noticed that woot is letting us buy some pretty good stuff [usually] at a very low price? and it is a first-com first-served deal. if you didn't get it early enough, that's your problem. i mean, i dunno if i got one yet or not or what's going on [i had the same "you already bought one" problem], but if i didn't, then oh well. like, i wanted to get 3 craps-in-a-bag, but if not, then i'm not gonna go and get all pissy about it and blame woot. ya know?

Never landed one myself, but I'd like to hear about others' best crap ever...

jerc wrote:it's like 9pm thanksgiving night outside bestbuy, it's 20 degrees, we sit in our Mountaineer tailgating chairs awaiting the chaos of the 4am ticket rush and the glory of the 5am running of the bulls for the doorbusters, local news crews cheering us on, fire marshalls writing over-occupancy fines, and the blue lights outside taking away line jumpers...and yet, it's all crammed into my screen sitting atop my lap, just like thousands of other wooters across the woot nation. someone get me a beer.

yeah and your not freezing your crap off

I was lucky today and the WOOT gods smiled on me in round 3 of the Baiting other consumers Frenzy. Yes that makes me super happy that I got a Baiting other consumers today.

But, I find the feeding frenzy and chance of a great deal on this site the true reward. It's great to get the Baiting other consumers, that's the cherry on the cake. But some of you get so foul about just getting the cake. Be happy that this site gives you a CHANCE at getting something for near nothing. I rarely see anything like what WOOT does on any of the other Internet sites. I have tried many times and failed to get the Baiting other consumers. It is not like it will kill me that I missed out. The fun is trying to get the Bag. A few of you need to lighten up just a bit. There is always next time.

Snapster wrote:Hello Woot Members - it's been a long day for everyone so I'm going to make a fairly basic acknowledgement here and then follow up as facts and options become clearer (presumably tomorrow.) Many thanks to those of you who enjoyed most of the days events and my apologies for the temporary staff intrusion in this future celebratory thread.

We're constantly tweaking and recoding the order allocation process to allow for features of each woot site. We definitely like pushing the envelope -- we know features and events such as this are important to our members. Several things popped up here at once due to recent evolutions of the site. The "ordered already" messaging was indeed a main process glitch - a normal woot sale rule that we expected to be dropped from the multi-part release code apparently did execute as planned. That combined with a very unexpected bottleneck in the reservation system on releases 2 and 3 allowed for an unprecedented number of members to have both been in queue before and then subsequently stopped from getting in line for release 4.

A few minor points to make: The total sum of units awarded didn't change due to these glitches - the misfortune of some very early in the process led to the success of others also very early but who otherwise would have been too late. Remember, receiving the 'already ordered' message did not indicate that you would have been positioned in the queue to "win" but that you were stopped from entering this queue for a chance to "win".

So to boil it down we're aware of some unfairness in the outcome and we will be investigating what data we have on who was affected (and of course what the problems were so we can fix them). I believe that we will have data sources tied to your account that will enable us to see the scope of the issue and communicate with those affected proactively (there should be no need to email member services or post here). I and other staff will be exploring some hopefully fun solutions.

After 4 years of expansion and evolution, we have made a lot of mistakes as well as a lot of progress. While it's certainly frustrating when we backslide or I am an un-original person to recognize new issues before they happen, we intend to continue applying our resources to best bring you entertaining events. We're often at our best coming up with creative solutions to challenging problems.

Thanks - and sorry again for the staff interjection - if necessary I'll announce and create a new thread to resolve the split interests here.

Let the wild rumpus resume.

Snapster

if necessary, please quote/copy this as needed to future pages.

read this (on page 102) for all you complainers who lucked out (not me hahahahahahahahahahaha)

[quote="carl669"]i'm thinking they (woot...not the sushi joint) should write a book like the fish throwers from pike place market. they could call it something like "random crap to riches". [/quote]


Hey I was there over the weekend!!!

so I didn't get a bite off cankers like many here that vacuums 2 years and still no big offensive cockatiels. Maybe someday....I can always dream

Well, it's nice the Woot acknowledged the problems.

The part that has me skeptical is the implication that they can find out who got screwed, so there's no need to e-mail them or post anything. They'll be "proactive" about straighening things out and will "communicate" with those people.

The cynic in me wonders of they're just trying to limit the e-mails from the apparently large number of people who feel they've been screwed. As someone who finally got to click the "golden button" for a Baiting other consumers, only to have to deal with a bunch of frustration and apparently not getting an order through, I'm eagerly waiting for the communication.

the bays of cuttlefish just sound so entertaining *sighs dreamily for want of one (well three*

Snapster wrote:Hello Woot Members - it's been a long day for everyone so I'm going to make a fairly basic acknowledgement here and then follow up as facts and options become clearer (presumably tomorrow.) Many thanks to those of you who enjoyed most of the days events and my apologies for the temporary staff intrusion in this future celebratory thread.

We're constantly tweaking and recoding the order allocation process to allow for features of each woot site. We definitely like pushing the envelope -- we know features and events such as this are important to our members. Several things popped up here at once due to recent evolutions of the site. The "ordered already" messaging was indeed a main process glitch - a normal woot sale rule that we expected to be dropped from the multi-part release code apparently did execute as planned. That combined with a very unexpected bottleneck in the reservation system on releases 2 and 3 allowed for an unprecedented number of members to have both been in queue before and then subsequently stopped from getting in line for release 4.

A few minor points to make: The total sum of units awarded didn't change due to these glitches - the misfortune of some very early in the process led to the success of others also very early but who otherwise would have been too late. Remember, receiving the 'already ordered' message did not indicate that you would have been positioned in the queue to "win" but that you were stopped from entering this queue for a chance to "win".

So to boil it down we're aware of some unfairness in the outcome and we will be investigating what data we have on who was affected (and of course what the problems were so we can fix them). I believe that we will have data sources tied to your account that will enable us to see the scope of the issue and communicate with those affected proactively (there should be no need to email member services or post here). I and other staff will be exploring some hopefully fun solutions.

After 4 years of expansion and evolution, we have made a lot of mistakes as well as a lot of progress. While it's certainly frustrating when we backslide or I am an un-original person to recognize new issues before they happen, we intend to continue applying our resources to best bring you entertaining events. We're often at our best coming up with creative solutions to challenging problems.

Thanks - and sorry again for the staff interjection - if necessary I'll announce and create a new thread to resolve the split interests here.

Let the wild rumpus resume.

Snapster

if necessary, please quote/copy this as needed to future pages.

read this (on page 102) for all you complainers who lucked out (not me hahahahahahahahahahaha)

Pookabilly wrote:filter test:

that wuz teh funneh

Banjo of Consternation

PAAAaaaAAaaaanCAAAAAKES!

Just hit "Preview" then hit "Cancel".

carl669 wrote:the fact that they even bothered to put this up shows some customer appreciation in my book. they seriously could have said "bah...the hell with it. we'll figure it out later", and not even addressed the issue.

Huh? That's EXACTLY what they said - and they really didn't address ANYTHING other than acknowledge that they screwed up. Did you see any remedies in their mea culpa?

Neither did I

fastfox wrote:If you need to take the time to put in your password or cc number than you will certainly be too late.

How do you NOT have to put in your PW?

boltinghouse wrote:Snapster wrote ' I and other staff will be exploring some hopefully fun solutions.'

Come on! What could be more fun than the suspense of wanting to open your Baiting other consumers?! Tell me! If there is more fun to be had than that, count me in!

You got a point there. :-)

bigmik1021 wrote:Hey I was there over the weekend!!!

really? you get poured on? i live about 5 minutes away from there and didn't even want to leave the house most of the weekend.

Nimbus Rogue wrote:*sighs* I've spent a lot of money here on Woot, just like I'm sure a lot of you have. I'm really disappointed in how today played out. I got the "Your account has already purchased this sale." business and got my hopes up but it's sadly clear I punished myself for a long night with no sleep and my eyes killing me for nothing. I got a battery the first hour of the wootoff and sat here until the end hoping for even one lousy Baiting other consumers. I'm just sad and tired now. I doubt that woot staff really care about this or are going to do anything for us that got the same bullcrap message. They know why we come here day after day after day and spend tons of $$$ just hoping for a chance. Of course there are the aholes that got more because they opened multiple accounts while the majority of us got doda. So not such a fun and happy April Fools Day after all.

Maybe you should read the apology further up. They're trying to make things right, cheer up.

Nimbus Rogue wrote:*sighs* I've spent a lot of money here on Woot, just like I'm sure a lot of you have. I'm really disappointed in how today played out. I got the "Your account has already purchased this sale." business and got my hopes up but it's sadly clear I punished myself for a long night with no sleep and my eyes killing me for nothing. I got a battery the first hour of the wootoff and sat here until the end hoping for even one lousy Baiting other consumers. I'm just sad and tired now. I doubt that woot staff really care about this or are going to do anything for us that got the same bullcrap message. They know why we come here day after day after day and spend tons of $$$ just hoping for a chance. Of course there are the aholes that got more because they opened multiple accounts while the majority of us got doda. So not such a fun and happy April Fools Day after all.

A life: get one.

I was ok with the fact that I totally missed the first (because I had to sleep). It was understandable when I was late on the next two and got the infinite processing page (I was at work). But what really gets me is that after I get out of work and click "buy" for the 4th one right on the money, I am greeted by a "You've already purchased this item" message.

I even tried entering coupon codes thinking that it was some joke I had to get past.

Oh well, at least they are aware of the problem and are looking into it.
Aside from all of the problems, I thought it was pretty fun!

caseym350 wrote:How do you NOT have to put in your PW?

Log in first?

caseym350 wrote:How do you NOT have to put in your PW?

by using a straight credit card rather than paypal. but like that person said, you would need to put in a security code in that case.