Snapster wrote:thank you all for the passion on display here over the redesign - your input and suggestions are of course an amazing value to us.
Seriously? This is the best you can do? Wasting space on the page, so that my reply to you is stuck in that stupid 3-column style, where there's the same old "Yeah! You Tell 'em" box taking up ONE THIRD of the page, pointlessly... I've posted more today than all my other posts combined. Usually I just buy things.
Snapster wrote:the lack of back and forth staff commentary here is indeed intentional - we want as unbiased of feedback as possible, early responses and perhaps a follow up as your eyes settle in and things look a tad less raw - both without redirection from us. I hope that it does not appear too cold or corporate of us to just listen, while it is deliberate it is most certainly well intentioned.
Um, B U L L S H I T ??? You've had enough unbiased feedback, now, so PUT IT BACK. Why on earth does the front page have to be so cluttered? Why do the forum pages have to be filled with stuff that I simply don't care about. I'm very capable of selecting which bits I want to see, and which bits I don't.
Snapster wrote:as you might expect, this is often hard to do - wrong observations are like comedy gold offerings for the forum troll in me... 
Only one of us is seeing the comedy in any of this. Other than loathing Smartpost (and I fixed that by speaking directly to the local office), I have found Woot to be great entertainment for little money (well, in comparison).
Snapster wrote:keep 'em coming and thanks again for your passion.
I don't think you quite understand. This is not just passion; it's pure revulsion. *I* am your customer. Why are you treating me like this? Please, you were unique, and fun. Now you're just like a hundred other pointless sites that want my money.
It takes months to find a customer, but only seconds to lose one.
The good news is that we should run out of them in no time.
http://demotivators.despair.com/demotivational/disservicedemotivator.jpg