manolid1 wrote:This may not be the most sanitary suggestion either but how about collecting an old 39 oz. American Style coffee can with lid and use small plastic garbage bags to collect the grinds instead of this overpriced plastic container. Just replace the plastic bag when it tears or is just too old to hold the grinds.

It is easiest to clean right away, if you let it set and dry it becomes harder to knock out.

Shipping? Anyone? Has anyone else's Breville shipped yet? I've always suspected the Woot shipping department had it out for me.

I know we're still inside the 5 business days Woot asks for - but Damnit, I'm drinking from a French Press here! I needs my delicious lattes.

lenordbater wrote:Shipping? Anyone? Has anyone else's Breville shipped yet? I've always suspected the Woot shipping department had it out for me.

I know we're still inside the 5 business days Woot asks for - but Damnit, I'm drinking from a French Press here! I needs my delicious lattes.

Mine hasn't shipped yet either.

Neither has mine

Breville rocks!

I was so impressed with my groovy Breville Cappiccino maker that I got from woot! that I ordered a Breville blender from woot! Last night I bought a Breville juicer and a Breville wok from a place near me that had them on sale. I might go back for the Breville burr grinder also on sale. FYI, the Breville coffee maker they had at this store was not as nice as the one from last Friday's woot! (it's a more basic model) and it's marked down from $229.00 to $169.00, so the better one with the kickin' knocchi knock box is even more of a steal!

woot! rocks too!

lenordbater wrote:Shipping? Anyone? Has anyone else's Breville shipped yet? I've always suspected the Woot shipping department had it out for me.

I know we're still inside the 5 business days Woot asks for - but Damnit, I'm drinking from a French Press here! I needs my delicious lattes.

Looks like they've shipped in 2 boxes, get your order number go to fedx, click on track by reference, insert your order number and see your status.

alesme wrote:Looks like they've shipped in 2 boxes, get your order number go to fedx, click on track by reference, insert your order number and see your status.

So your order shipped? I'm still stuck at:
"your order is in. you're all set now."

I'm not sure I can handle another latte-less weekend. Or a $4/latte from the coffee shop down the street weekend. Or a gag on $3 lattes at Starbucks weekend.

All I'm saying is, please Woot, hurry.

alesme wrote:Looks like they've shipped in 2 boxes, get your order number go to fedx, click on track by reference, insert your order number and see your status.

When I do this, it shows that billing info had been sent to Fedex, but it has not shipped yet

how long from order date to my door step? NEED MY CAFFEINE FIX!

My no ship main my vant mi chit maihn

You will receive a tracking email when your order ships out. Orders will typically ship within 5 business days. This means the day you order does not count as day one, considering sale won't end till midnight. Business days is defined as Monday - Friday, NOT INCLUDING Saturday and Sunday. To check your order status, go to the Your Account tab at woot.com, log in and check your order history.

If you have any further questions, please contact us at service@woot.com and we will be glad to assist you.

Sincerely,
Woot Member Services

This means the day you order does not count as day one, considering sale won't end till midnight. Business days is defined as Monday - Friday, NOT INCLUDING Saturday and Sunday. To check your order status, go to the Your Account tab at woot.com, log in and check your order history.

A cold comfort for those of us suffering through insufferable coffee, waiting for crema'tastic redemption from our Brevilles.

alesme wrote:Looks like they've shipped in 2 boxes, get your order number go to fedx, click on track by reference, insert your order number and see your status.

You rock! I had no idea you could do a search on fedex's site this way. Thanks for the info.

alesme wrote:Looks like they've shipped in 2 boxes, get your order number go to fedx, click on track by reference, insert your order number and see your status.

Awesome. Just checked fedex and it should be delivered tomorrow.

Slickpappy wrote:You will receive a tracking email when your order ships out. Orders will typically ship within 5 business days. This means the day you order does not count as day one, considering sale won't end till midnight. Business days is defined as Monday - Friday, NOT INCLUDING Saturday and Sunday. To check your order status, go to the Your Account tab at woot.com, log in and check your order history.

If you have any further questions, please contact us at service@woot.com and we will be glad to assist you.

Sincerely,
Woot Member Services

But this is coffee we're talking about, dammit! There should be a latte in my hands right now!

Finally - got my shipping notification! Fedex thinks it's going to be delivered tomorrow, but has only received "Electronic Notification". I hope they're not lying.

EDIT: Nooooo! Estimated delivery changed to the 20th. I'm bracing myself for another latte-less weekend. Sadface.

Never mind. Not until the 20th.

**Shipping Update**

Breville 15-Bar Die-Cast Espresso; Cappuccino Maker with Knocchi Knock Box has completely shipped via FEDEX Ground. All tracking will be emailed by this afternoon to members who purchased this item. If you would like to find your tracking information sooner, please click the following link and use your ORDER NUMBER as the reference number.

FEDEX TRACKING

Does someone have to sign for the package?

Mine is scheduled to be delivered today. Thanks Woot for the Saturday delivery! Can't wait to use it tomorrow morning- have a race and am hoping the espresso will seriously jack me up.

Got mine this AM from Fedex in two boxes!

Eureka! Just got it!
Someone forgot to give the FedEx guy some coffee, it's about time.
Now I can caffeinate the W O R L D !


Works great so far. Nice crema. Nice frother. Even has a pod cup, not something I really need, but nice to have.

Got my unit today. Not a happy camper. It is obviously a refurbished unit. Scratched and dented and they didn't even clean the unit properly. Left over bits of milk in the steam nozzle --- Yuk!!!

RichStitch wrote:Got my unit today. Not a happy camper. It is obviously a refurbished unit. Scratched and dented and they didn't even clean the unit properly. Left over bits of milk in the steam nozzle --- Yuk!!!

I received my unit today as well and yes it is a refurb as well... It even has remnants of the previous user's coffee in the filter cup as well as a dirty drip tray. I can't imagine what goodness I'll find in the steam wand... Needless to say I haven't even plugged it in yet.

We sincerely apologize that you didn't receive a new unit. A private message and an email will be sent to you with further instructions.

Woot Member Services

RichStitch wrote:Got my unit today. Not a happy camper. It is obviously a refurbished unit. Scratched and dented and they didn't even clean the unit properly. Left over bits of milk in the steam nozzle --- Yuk!!!

Same issue as the others. Dried milk on the steam wand. Not acceptable. Not only am I worried about the quality of the machine, but the warranty length as well.

Started up my unit for the first time today and no water will pump through machine... perfect. I would have rather gotten a working refurb than a completely useless new unit.

Got mine yesterday and I "think" its new. Looks so, but never inspected it too closely. Will do when I get home!!!

snosurf869 wrote:Started up my unit for the first time today and no water will pump through machine... perfect. I would have rather gotten a working refurb than a completely useless new unit.

Same here...DOA.
E-mailed Breville customer support with no reply.
Called their customer service line, was on hold for 10 minutes, then was prompted to leave a callback number.
Hoping for a resolution.

TheGooseMan wrote:Same here...DOA.
E-mailed Breville customer support with no reply.
Called their customer service line, was on hold for 10 minutes, then was prompted to leave a callback number.
Hoping for a resolution.

Yea I called them twice and they had me email them my receipt and once the warranty is verified they will send my a fedex label to send it back. So hopefully the warranty that comes with the woot sale isn't as broken as the product.

snosurf869 wrote:Started up my unit for the first time today and no water will pump through machine... perfect. I would have rather gotten a working refurb than a completely useless new unit.

Same issue for me. No water will pump through. I got this unit to replace one with a broken thermoblock, and now i have two broken machines. awesome.

I got mine yesterday and in the beginning no water would pump through the unit either. I thought I had received a broken one. However, I found that it's because the machine needed some time to 'warm up' on the first go. I had to set the knob and the button to steam and once the steam worked the hot water also worked.

JonasWong wrote:I got mine yesterday and in the beginning no water would pump through the unit either. I thought I had received a broken one. However, I found that it's because the machine needed some time to 'warm up' on the first go. I had to set the knob and the button to steam and once the steam worked the hot water also worked.

Tried that last night, to no effect. Still waiting for Breville to return emails and calls.

Same here. But Breville has been in contact with me, however they said that a shipping label would be emailed to me within 24 hours. Its now about 30 hours and the last phone call to them said it might be another 24 hours. So we will see. Just keep calling, they will answer.

snosurf869 wrote:Started up my unit for the first time today and no water will pump through machine... perfect. I would have rather gotten a working refurb than a completely useless new unit.

This is EXACTLY what is happening with mine. Terrible. And, mine is clearly refurb as well...a fact I was willing to overlook if it was a functioning unit. This leaps into the vacuum.

I was so excited to get my new Breville espresso machine. I've been using a Delonghi Bar 32 for the last 4 years and felt it was time for an upgrade. I read all the directions, plugged this one in and started the "before your first use" preparation. It makes noise, but no water comes out- not the filter, the froth wand, or even on the hot water setting. I'll try my luck with their Customer Service. I was just hoping for it to work right out of the box.

lauerk wrote:I was so excited to get my new Breville espresso machine. I've been using a Delonghi Bar 32 for the last 4 years and felt it was time for an upgrade. I read all the directions, plugged this one in and started the "before your first use" preparation. It makes noise, but no water comes out- not the filter, the froth wand, or even on the hot water setting. I'll try my luck with their Customer Service. I was just hoping for it to work right out of the box.

Me too! Gosh - the audacity of us: expecting a nearly $200 product to work! On hold right now with 1-866-BREVILLE

Just got off the phone with Breville - spoke to Michael - he couldn't have been nicer or more apologetic...and I only had to hold for a couple of minutes. While disappointed, I am happy they are sending me a brand new one in its place (once they receive this broke-down one)...

Ordered three of these. At least two of them don't work, as others described (no water pumping through). I sold the third one and it is on its way to someone else -- chances are they will have bad luck as well. One defective machine is bad, but two (possibly 3?) is unbelievable!

Has anyone else ever bought espresso machines from woot? If so is this the usual quality of the products sold by woot, because this is horrendous.