I just opened my iPod touch, it showed up in good condition with little to no scratches anywhere. Thanks Woot!

torreleddy wrote:I received my Ipod Touch earlier today and the touch screen does not respond to the touch. I tried rebooting and restoring the software but it still does not respond to the touch.

Obviously I am very disappointed with Woot at this point. Do I have to attempt to return this through Woot or can I return it through Apple?

I had lines in the touch screen whenever I used it and the whole screen would just get all distorted after using it so I took it to the apple store and had a genius bar person look at it since I checked on the apple site and seen that it was still under warranty when I put in the serial number. Apple said it needed to be replaced and they just replaced it cause I was still in the warranty. The new Ipod is working great. So if it still isn't working right just go to apple to get it fixed or replaced.

Woot says this is the 3rd generation touch but its actually the 2nd generation

mine came today in very good condition. very minor barely noticeable scuffs and scratches on the back, but otherwise in great shape. So far, so good...

Quise2k wrote:Woot says this is the 3rd generation touch but its actually the 2nd generation

the 8Gb "3rd Gen" iPod Touches are 2nd Gen with the 3.0 Software.

agingdragqueen wrote:We shipped these from our vendor. Because you had yours shipped to a PO Box, the vendor was unable to ship your package since it has to be delivered by the USPS. They are sending the iPod back to us so that we may ship it via SmartPost. At that time, we will be able to send you tracking information.

ps. This is also the case for military orders.

pps. Only a small percentage of our items are shipped by our vendors so this does not come up *that* often. To give an idea- it's usually the more expensive (like this one) or bigger items that are shipped by our vendors (that's not a rule for all expensive/big items, but rather my observation on what seems to be vendor-shipped most often).

May I ask when Woot started this practice ? I have been around a while and was unaware of this.

Not in anyway mad or disappointed, just curious.

Received mine earlier today with no prior notification from Woot.

It is in, what seems to be, perfect condition.
Took it out of the case and no scratches anywhere.
Had a 3/4 charge already so I started playing with it.
Perfect.
Synced to my iTunes without a problem.
Works wonderfully.
Nephew is gonna love it for his birthday tomorrow.

Stephen1424 wrote:Anyone elses come from KEASBEY, NJ ? Not coming directly from Woot ?

Also mine is showing an estimated delivery date of 5/11...

Yeah, mine is also coming from N.J., with same ETA. I ordered it on 5/2, so I was surprised at the lengthy delivery time. However, on the FedEx site, they have a disclaimer about the floods in Tennessee causing delays in deliveries. I will try my luck at the Apple Store if the screen is messed up...that was sweet about the warranty covering the defect;
(I just hope I don't have to)

i'm from washington and i have yet to recieve mine

chadman438 wrote:Purchased during woot-off and gave to my nephew for his birthday. He removed the wrapping paper and was thrilled..... Then he took out the ipod.
The thing was so scratched up that the apple on the back was almost gone. Talk about feeling like a putz. These should have been described better, as used and rated as "scratch and dent" or some other warning.
This is poor business. I guess I have to ask him for his gift back. Although return policy
is only for NON-Working, Not beat up.

I checked out some skins that will cover the body of the iTouch, plus there are several nice hard and soft(gel)cases; all of these options should do the trick for covering the
body scratches/dents. Don't forget the screen savers as well, you can buy them everywhere cheap. All is not lost...the skins are cool
to boot!

It's 5/8/10 and have yet to receive item or shipping date what could be the hold up.

agingdragqueen wrote:Have you gotten your tracking yet? I'm sending you a PM with it anywho.

Oh thanks, I actually figured out how to track by reference right after I posted. It is set to arrive on the 12th of May. I think it was slowed by the floods, or the flood...

**addendum

I also live in Washington State, FINGERS CROSSED THAT IT WORKS!

My Woot email arrived today notifying me the products had shipped. I chuckled when I read, "Please note that it may take up to 24 to 48 hours for tracking information to be available from the shipping company."

I'm thinking they should send out an initial "received order" email that says, "Please note it make take up to 72 hours for us to notify you we've already shipped your product."

:-)

I got my ipod, no scratches on front, back has very minor scratches. It's currently syncing to itunes. screen looks bright, no lines as mentioned in previous post. the only thing that worried me was it was shipped in a bubble wrap. no box, just bubble wrap, 2 pieces of the plastic case was broken. which now that i think about it could have caused the scratches on the back. I entered the serial number into apples web site to check the service and support and it showed up as an 8gig 2ND Generation ipod, not a 3rd generation as advertised. I understand there is no hardware difference between the 2nd and 3rd generation 8 gigs, but I would like to recieve what i thought i was buying. one good thing is that apple limited warrenty is covered thru december 25, 2010.

Awesome! Thanks woot! What is funny is that it came from Keasby, NJ. Keasby is in my township. so it went from Keasby location to Keasby fedex to the Avenel fedex (also in my township) then out to my house took 2 days. I could have drove there to pick it up lol. then the day after I got it, I got the fedex tracking information. LOL.

I just got mine today. It looks in perfect condition, charged up just fine and even synced with everything. Problem is that it doesn't work. I use the touch screen and nothing happens. Physical buttons work fine, but touching the screen does nothing after about 5 seconds... so I can unlock it and that's about it. I tried restoring it, that didn't work either. Who should I contact about this Woot or Apple?

tinokun wrote:I just got mine today. It looks in perfect condition, charged up just fine and even synced with everything. Problem is that it doesn't work. I use the touch screen and nothing happens. Physical buttons work fine, but touching the screen does nothing after about 5 seconds... so I can unlock it and that's about it. I tried restoring it, that didn't work either. Who should I contact about this Woot or Apple?

check apples website and see if its still under warrenty. if it is id take it to an apple store if there's one near you.

pktran1 wrote:I entered the serial number into apples web site to check the service and support and it showed up as an 8gig 2ND Generation ipod, not a 3rd generation as advertised. I understand there is no hardware difference between the 2nd and 3rd generation 8 gigs, but I would like to recieve what i thought i was buying. one good thing is that apple limited warrenty is covered thru december 25, 2010.

Thing is, there is NO such thing as a 3rd Generation 8gig iPod Touch.
The REAL 3rd Generation iPod Touch is 32gig and 64gig only.

To avoid/or cause more confusion, some people advertise the iPod Touch 8gig WITH LATEST FIRMWARE as 3rd Generation (Because iPod touches, official firmware upgrades cost money to update). But it is still incorrect since the 3rd Generation actually has faster CPU and stuff.

Also Best buy does it too, this week's Best Buy ad says "8GB iPod touch 3rd Generation" $199.99

It has now been a week. Is anyone else like me and still has no info on if the product was shipped? Fedex shows no record when referenced and woot still says it will be shipped within 5 days.

micponzo wrote:It has now been a week. Is anyone else like me and still has no info on if the product was shipped? Fedex shows no record when referenced and woot still says it will be shipped within 5 days.

Mine is suppose to be delivered tomorrow...

I hate being the last one to get my box.

micponzo wrote:It has now been a week. Is anyone else like me and still has no info on if the product was shipped? Fedex shows no record when referenced and woot still says it will be shipped within 5 days.

I'm in the same boat, not gonna lie, it's really frustrating. They had told me that the products had to be shipped to the woot guys and then to me because i put a PO box. But has there been any other communication other than that after i asked how long it would take? No, in fact i wouldn't have even found out had i not looked a the forum. I just want to know what the status is of my order, but is there a way to find out? No there is not.

Looks like Apple updated their pricing.
They now list the 8Gig iPod touch (Current Gen) (same as this woot) to $149, 1 year warranty:
http://store.apple.com/us/product/FC086LL/A?cjid=10492644-1225267-u0t0f0fp34018c0s598&AID=10479833&PID=1225267&SID=u0t0f0fp34018c0s598

pktran1 wrote:check apples website and see if its still under warrenty. if it is id take it to an apple store if there's one near you.

I took it to the Apple Store and it turns out it has water damage... something that not covered under the warranty and would cost $99 to replace. I was told that Woot Customer Service is great, so I hope I can get this resolved without too much trouble.

nxtiak wrote:Looks like Apple updated their pricing.
They now list the 8Gig iPod touch (Current Gen) (same as this woot) to $149, 1 year warranty:
http://store.apple.com/us/product/FC086LL/A?cjid=10492644-1225267-u0t0f0fp34018c0s598&AID=10479833&PID=1225267&SID=u0t0f0fp34018c0s598

...

Your not helping my annoyance.

Stephen1424 wrote:...

Your not helping my annoyance.

It says on that page that it's a limited time price (for what that's worth.) Plus, with tax it ends up costing more than this WOOT, so don't sweat it.

agingdragqueen wrote:The length of time it takes for an item to get back to us and then be sent out depends on the vendor. Usually they go out to us along with their FedEx shipments to our customers. Based on where they are located, it can take up to 4 days to get to us. From there, we are usually able to ship to PO Boxes/military addresses that day or the next.

Ok, now my question is, have you received mine from the vendor? And when will it be sent out to me?

I tried to register mine on Apple to look up the warranty information with the serial number, and it asked for a purchase date, so I put 5-2-2010. This didn't work. Any idea on how to register it or at least see detailed warranty information?

atomizer wrote:It says on that page that it's a limited time price (for what that's worth.) Plus, with tax it ends up costing more than this WOOT, so don't sweat it.

You are helping. Thank you.

Got mine today & it's in perfect shape.
Now to get some stereo Bluetooth headphones w/ mic so I can use Skype...

gilmartiny wrote:Got mine today & it's in perfect shape.
Now to get some stereo Bluetooth headphones w/ mic so I can use Skype...

I don't think it takes mics over bluetooth. I know that it does take the iphone mic headphones though.

knightrunner10 wrote:I tried to register mine on Apple to look up the warranty information with the serial number, and it asked for a purchase date, so I put 5-2-2010. This didn't work. Any idea on how to register it or at least see detailed warranty information?

Just go to this URL and type in your Serial to find out Warranty info:
https://selfsolve.apple.com/GetWarranty.do;jsessionid=5DFE05A245A9E7E2E42EFB783A1A6CC7

Stephen1424 wrote:You are helping. Thank you.

Heh, my pleasure.

I'm just a little annoyed myself that WOOT sold the 32GB iPod exactly a week after the 8GB one; I mean, I went with the 8GB because it was cheap and I had no idea I'd like the thing, but now I definitely would've just gone with the 32GB 3G one despite the extra cost. I don't think I've ever been genuinely frustrated with WOOT before like I am now....

Got mine today.
Want to add to the arrived in great condition posts.
A few minor little scratches on the back. Screen looks fine and is functioning perfectly. Syncing it up using Media Monkey (iTunes=evil), we will see how that goes, but everything is looking great!

Got my 2 ipods delivered. One works, one turned on and went black when iTunes tried to update the software. Dead. It's a brick. Lovely. Typed in my serial number at apple and it says limited warranty but no date, it wants a receipt for further assistance. I already have an email into Woot, I hope to hear something ASAP. This is for my kids so they'll leave my iPhone alone. My son is upset and so am I. This better be covered by their 90-day warranty. C'mon Woot, contact me quick!

Mine arrived in perfect "like new" condition. I'm extremely happy since this was my first woot purchase I just submitted a copy of my receipt to Apple via the registration site for the warranty.

Update: I received email response from Apple:
"After reviewing the proof of purchase, we have approved your request to update the date of purchase. Effective immediately, the purchase date for your iPod in our records is: 5/2/2010" and it is now showing a one year warranty.

got mine before i got the email that it was shipped, thrilled.
loved it immediately, got a nice case but now a week later what's this thing about not holding a charge???? uh oh where is that warranty info? where is that packaging??? did not keep it uh oh??-stay tuned

10 MINUTES LATER
try to find warranty info on website- wow
finally got to serial # and it says this is 2nd generation not 3rd.....hmmmm
it's also seeming to charge now whew, what's next

i don't have any more patience with support people, too many bad experiences. i hope this works out

My iPod does not work either, seems touch screen doesn't like me, and sometimes it stays on for 5 seconds and then shuts off. AND... if I do get lucky to get to work, it shuts off and still plays music. Have an appt. at apple store to have them look at it. ALSO, serial # stated that it was a 2nd gen. iPod not 3rd like this site said... disappointed.

jnevil wrote:The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

To be more clear, it appears there would never be an 8 gig model number A1318.