borntohunt


quality posts: 98 Private Messages borntohunt
ThunderThighs wrote:You should get a confirmation email pretty quickly. However, you can also look on your MY ACCOUNT (link at the top of the page) to see if it shows in your list of purchases.



Thanks for your good help & good info, too, that was the 1st to have a web link how to check on our orders & shipment status, too:

"Use FedEx's Track by Reference Feature. Leave the account no. blank. Enter your order number as the reference (2nd box), destination country and zip code. Click Track."

"NOTE: To get your order number: Check on My Account. Click on the order in question and then click on the link to view your receipt. Your order number will be on the receipt."


Just wanted you to know you're appreciated too, despite our questions & complaining about orders.

borntohunt


quality posts: 98 Private Messages borntohunt

Sent an e-mail to service@woot.com and received a great response 20 minutes later giving me the FedEx Tracking Number & web link for it where the FedEx Tracking Number status reported that my order was picked up July 9th and then arrived & departed the FedEx location on July 10th.

Thanks Woot for the good news update!!!

qporscheq


quality posts: 7 Private Messages qporscheq

I never was sent tracking either. However I just did the Alt Ref tracking trick and found out mine should be here Wednesday. I was starting to wonder. Seems all is good.

pvora2


quality posts: 0 Private Messages pvora2

I ordered this but have not received any shipping notification and it has been over 6 business days. Please let me know what the issue is.

octobermedia


quality posts: 0 Private Messages octobermedia

Damn... This sucks. My Tivo is just 5hrs from my hands yet it sat in Hutchins, TX all day Saturday from 7:49am (which according to Fedex Home, that's a working day for Home!) So now Monday rolls around and that's not a working day for Home! So I could of potentially had this late Saturday had someone at FedEx would've put 2 and 2 together.

Seriously WOOT! You need to hire me in your warehouse and shipping department... That place will be running silky smooth!

Peace, I'm out!

rstclair


quality posts: 0 Private Messages rstclair

My TiVo was just delivered to my house about an hour ago according to FedEx. I hope the rest of you get yours soon. It also appears that Woot finally updated the order with the tracking information.

gtmanahan


quality posts: 0 Private Messages gtmanahan

got mine today. at least one button on the remote does not work. tivo will not replace, says it's woot's issue. tivo cannot activate the box, and they don't know why.

my faith in both tivo and woot are beginning to waver.

borntohunt


quality posts: 98 Private Messages borntohunt

Thank God, Woot's Tivo shipment arrived today. Can't wait to set it up & try it out.

Appreciate all the great deals, Woot!!!

rstclair


quality posts: 0 Private Messages rstclair

Yeah, well... I spoke too soon. When I got home yesterday, there was no package waiting for me. My local FedEx office is looking into it, but I haven't heard back from them. I e-mailed Woot this morning to see if they can figure out what happened. I thought it was odd that the delivery time was so early considering FedEx never delivers to my house in the morning.

rstclair wrote:My TiVo was just delivered to my house about an hour ago according to FedEx. I hope the rest of you get yours soon. It also appears that Woot finally updated the order with the tracking information.



leerain


quality posts: 0 Private Messages leerain

Yes, whiba, you've been a big help. I think I'll first try to move my router downstairs and ethernet it to the TV, hoping that my computer functions still operate with the new placement.

Looks like they just sold out.I feel good about this buy

You bacon Tube
anal probe

blondie44


quality posts: 0 Private Messages blondie44

Save $100 off lifetime subscription.

Normally $399

$299 with promo code: PLSR

Tested and works. I just used it. Hope this helps someone.

492357816


quality posts: 0 Private Messages 492357816

For those that have received theirs already -- did Woot ship them in a brown box, or just slap the shipping label on the tivo box itself?

I know they've just slapped the shipping label on the thing they've shipped a few times in the past -- I'm hoping that's not the case here.

blondie44


quality posts: 0 Private Messages blondie44

Brown box. Tivo box inside.

492357816 wrote:For those that have received theirs already -- did Woot ship them in a brown box, or just slap the shipping label on the tivo box itself?

I know they've just slapped the shipping label on the thing they've shipped a few times in the past -- I'm hoping that's not the case here.



492357816


quality posts: 0 Private Messages 492357816
blondie44 wrote:Brown box. Tivo box inside.



yey, slightly less likely to get stolen until I get back from my business trip :-)

Thanks!

michaelmora


quality posts: 1 Private Messages michaelmora
blondie44 wrote:Save $100 off lifetime subscription.

Normally $399

$299 with promo code: PLSR

Tested and works. I just used it. Hope this helps someone.



AWESOME!!!! The code worked for me too!

Thanks for the $100 tip!

MM

dinks100


quality posts: 0 Private Messages dinks100
gtmanahan wrote:got mine today. at least one button on the remote does not work. tivo will not replace, says it's woot's issue. tivo cannot activate the box, and they don't know why.

my faith in both tivo and woot are beginning to waver.



Your 1 Year warranty is with Tivo you may need to remind them of this and don't take no for an answer.

Good luck!

borntohunt


quality posts: 98 Private Messages borntohunt

Woot's Tivo DVR works great with free public Over-The-Air Antenna TV when I tried it out today where I'm viewing 1080i OTA broadcasts on my HDTV looking super over my HDMI connection to this TiVo HD XL DVR!

492357816


quality posts: 0 Private Messages 492357816

Is it taking anyone else forever to have their subscription activated?.... I just see this message on Tivo's website: "We're still processing your activation. Try again in 24 hours."

My Tivo unit keeps complaining about not being activated. Frankly I expected this to be sort of an instant thing, and I'm very disappointed so far.

Gatzby


quality posts: 43 Private Messages Gatzby

Staff

492357816 wrote:Is it taking anyone else forever to have their subscription activated?.... I just see this message on Tivo's website: "We're still processing your activation. Try again in 24 hours."

My Tivo unit keeps complaining about not being activated. Frankly I expected this to be sort of an instant thing, and I'm very disappointed so far.



Your best bet is to contact TiVo service, perhaps by phone, and see what they have to say. It sounds like a subscription issue or something wrong with their network. Chances are they can solve the problem pretty quickly or, at least, get you pointed in the right direction.

Did you know shirt.woot ships internationally? Get you some!
Why do my posts always get deleted? -- Noise Reduction -- Try it in podcast format.
No, you can't have our iPod, keys, or Lego. Sorry.

492357816


quality posts: 0 Private Messages 492357816
Gatzby wrote:Your best bet is to contact TiVo service, perhaps by phone, and see what they have to say. It sounds like a subscription issue or something wrong with their network. Chances are they can solve the problem pretty quickly or, at least, get you pointed in the right direction.



Thanks Gatzby... I was told that my issue had to do with the software version on my box, and that I'd have to wait for a software update -- which usually happens within 72 hrs.

Know this isn't woot's fault, but really need to rant here.... HUH? 72 hrs for a software update? There's no menu option to instantly check for one?... I have to wait until my tivo deems I'm ready for a software update?

My bluray player, my tv, etc... all devices that I don't pay any monthly price for all have an option to check for the latest software version in their menu. I pay no fees to them and they provide me with the latest software in a timely manner. Tivo, on the other hand takes a large sum of money from me for their servie -- and then I can't even use the damn thing for 72 hrs? Shame, I'd recommend against Tivo to anyone I know now. Fools.


Edit: The biggest problem with TiVo is that it doesn't phone home frequently enough.... and there's no way to adjust that.

For instance, I tried to schedule a program to record online and got this message:

"PLEASE NOTE: Since this program airs within 1 hour, you might miss it if your DVR named "Bedroom" doesn't connect to the TiVo Service in time. We recommend scheduling this program directly on your TiVo DVR, otherwise it will simply be recorded the next time it airs."

Isn't this supposed to be one of TiVo's features? You forget to record your show... just hop online and tell it to record.... unless it starts soon, in which case.... better drive home really quick.

dinks100


quality posts: 0 Private Messages dinks100
492357816 wrote:Thanks Gatzby... I was told that my issue had to do with the software version on my box, and that I'd have to wait for a software update -- which usually happens within 72 hrs.

Know this isn't woot's fault, but really need to rant here.... HUH? 72 hrs for a software update? There's no menu option to instantly check for one?... I have to wait until my tivo deems I'm ready for a software update?

My bluray player, my tv, etc... all devices that I don't pay any monthly price for all have an option to check for the latest software version in their menu. I pay no fees to them and they provide me with the latest software in a timely manner. Tivo, on the other hand takes a large sum of money from me for their servie -- and then I can't even use the damn thing for 72 hrs? Shame, I'd recommend against Tivo to anyone I know now. Fools.


Edit: The biggest problem with TiVo is that it doesn't phone home frequently enough.... and there's no way to adjust that.

For instance, I tried to schedule a program to record online and got this message:

"PLEASE NOTE: Since this program airs within 1 hour, you might miss it if your DVR named "Bedroom" doesn't connect to the TiVo Service in time. We recommend scheduling this program directly on your TiVo DVR, otherwise it will simply be recorded the next time it airs."

Isn't this supposed to be one of TiVo's features? You forget to record your show... just hop online and tell it to record.... unless it starts soon, in which case.... better drive home really quick.



You can force a connection through the TiVo set up menu.
If your using dialup your TiVo only connects once every 24 hours, using a high speed conncetion is more real time but still takes an hour or so to update.
This is a great resource for all questions TiVo.
http://www.tivocommunity.com/tivo-vb/index.php?

Hope this helps.

492357816


quality posts: 0 Private Messages 492357816
dinks100 wrote:You can force a connection through the TiVo set up menu. This is a great resource for all questions TiVo.
http://www.tivocommunity.com/tivo-vb/index.php?

Hope this helps.



Sure, I can force a connection while I am actively sitting in front of my tivo, but I can't say "connect every 10 minutes"... so that when I'm gone and I schedule a recording, I can be sure that my tivo will see that request.

Thanks for the link to the community, I'll be sure to check it out.

dinks100


quality posts: 0 Private Messages dinks100
492357816 wrote:Sure, I can force a connection while I am actively sitting in front of my tivo, but I can't say "connect every 10 minutes"... so that when I'm gone and I schedule a recording, I can be sure that my tivo will see that request.

Thanks for the link to the community, I'll be sure to check it out.



Your correct you can't set it to connect every few minutes. My TiVo's are connected through a cable modem and when I add content to be recorded away from home I always get it but I do try to give the TiVo server some time.

TiHara


quality posts: 1 Private Messages TiHara
blondie44 wrote:Save $100 off lifetime subscription.

Normally $399

$299 with promo code: PLSR

Tested and works. I just used it. Hope this helps someone.



Thank you, you just saved me $100. I sort of expected the offer to be over, but it worked. Verizon is due here Sat. with the cable card, but they say they are going to charge me $80 to install it.

ottoratcliffe


quality posts: 0 Private Messages ottoratcliffe

Beware TIVO! I bought this as one of my units had crapped out, for third time, had lifetime service and fiugured I would buy this, upgrade the service on the broken one and all would be well. TIVO had other ideas, since I didn't buy the unit from them, they won't do anything for me, no upgrade, no service, no anything. When I pointed out that I had a lifetime service they said look at fine print, only covered for three years, none of my TIVO's have ever lasted that long!
Anybody want my TIVO, new in box, not opened...

DennisWKam


quality posts: 22 Private Messages DennisWKam

Staff

ottoratcliffe wrote:Beware TIVO! I bought this as one of my units had crapped out, for third time, had lifetime service and fiugured I would buy this, upgrade the service on the broken one and all would be well. TIVO had other ideas, since I didn't buy the unit from them, they won't do anything for me, no upgrade, no service, no anything. When I pointed out that I had a lifetime service they said look at fine print, only covered for three years, none of my TIVO's have ever lasted that long!
Anybody want my TIVO, new in box, not opened...



Sorry you had a tough time with TiVo. I contacted TiVo directly and they will get your issue resolved. I'll send you an email with more information when they get back to me.

kigersthree


quality posts: 0 Private Messages kigersthree

Wow, finally just got my TiVo hooked up yesterday. We were away for a week, and had an internet cable problem for an add'l few days on either side of the trip, so we only just got to it. It is SOOOO way cooler than our old DVR.

I'm very happy with the purchase. Thanks, Woot! ")

kigersthree


quality posts: 0 Private Messages kigersthree
TiHara wrote:Thank you, you just saved me $100. I sort of expected the offer to be over, but it worked. Verizon is due here Sat. with the cable card, but they say they are going to charge me $80 to install it.




Oh - MAN ! Wish I had seen this yesterday!!! Bummer.

kigersthree


quality posts: 0 Private Messages kigersthree
blondie44 wrote:Save $100 off lifetime subscription.

Normally $399

$299 with promo code: PLSR

Tested and works. I just used it. Hope this helps someone.




Hey, so we originally signed up on Saturday, not having seen this code. We called Sunday night, after having seen it, and they cancelled/restarted our lifetime subscription, applying the code. So we saved $100 on a lifetime subscription that we wanted anyway. Thanks so much for posting!!!

We didn't even have to reset the season passes, they all popped back up. It interrupted the service for a couple hours, but, that's okay with me :-)).

Still have to wait until Friday for Time Warner to come and put in the CableCard. Right now, we're only able to tune to the non-digital channels below 100 on our lineup. I'm so annoyed that they charge you for a service call to do this, and won't let you just pick them up and put them in yourself.

I hate the cable company.

iamwoow


quality posts: 0 Private Messages iamwoow

Did anyone else receive a defective TiVo from woot? Only 1 tuner works and TiVo instructed me to contact woot. So much for the 1-year warranty. Still waiting for woot's response.