So I was in love with this MP3 player... until it refused to sync with my computer. I've tried two different computers and although the MP3 player receives powers and "thinks" it is connected, the computers say the USB device isn't recognized. Took a stroll over to Sandisk's website and this was their awesome troubling shooting solution:
If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
Thanks, guys. So now I have an MP3 player that can (thankfully) still charge and play the radio plus what crap music I have stuck on it, but I can't put anything new on the thing.
I might try replacing the cable, but I doubt it will fix the issue, since the MP3 still gets power from the current one.