iniquityx wrote:Same. It's probably one of two things. Either they just haven't been updating, which can happen. Or, they're just going to "overnight" them directly to CA.

Either way, tonight we'll probably see a bunch of updates all within a 12 hr time frame. "Left TX, arrive CA sorting, left CA sorting, arrive CA, out for delivery"

I've seen it before. That's why I like FedEx. In my experience they're either on time or early.

That's how it goes for me. No update then I get home to see the package on the doorstep and then the updates on the site.

These are supposed to be new right?

Mine looks like it might have been used....

First the packaging didn't have a screen protector, or any of that clingy plastic around the case (just the white bag).

Second, it booted straight to classic home asking for no initial setup or anything. It looks like there is already another wifi ap setup. It has "angry birds" installed and a bunch of other programs. It has a full copy of "King Kong" in the folders....

Is this what everybody else got, or is mine a return?

edit: no, not a full copy of "King Kong" just the trailer, called "King.Kong.1080P.wmv" in /sdcard/Master/Videos.

roebeet wrote:I wouldn't recommend using that site - the directions might be OK, but again its outside of our influence and you should treat it as such. I didn't even know those directions even existed until just now.

The other thing that concerns me is that they are hosting all the links - so we have no idea if they've changed something.

Imo, they should have dropped those instructions on XDA - that would have made more sense to me.

Here is the issue with XDA, it would appear as if none of you have ever taken a writing class. There are 18 different instructions for the same processes and almost none of them tell you explicitly what to do.

This one did tell you explicitly what to do, and I think XDA could take a lesson from it.

When my tablet comes I will personally take a few days to read xda and figure out what in the heck I am supposed to do, because I don't trust his download links. But can you really blame him? If he had dropped those, they would have been buried in the forums. He has better instructions for installing VEGAn (assuming his instructions are correct) than anything I've seen on XDA in the last week of reading it.

patricksommer wrote:Hmm...I just bought the square trade warranty with ADH, and I used the EARLY coupon and it was only $38.49. Seems like your's should have been less than mine.

Here's the calculation for the warranty after clicking on the Square Trade link...
Item:viewsonic gtablet 10.1" multi-touch tabl
Coverage Limit: $279.99 warranty summary
3 year product Care Plan $38.99
Accidental Damage from Handling $16.00
20% + 5% podcast listener bonus! -$13.75
Estimated Tax: $0.00

Total $41.24

Did you have a different starting amount than $38.99? This is what showed up for me.

Got mine at 1:30 Tues- it's charging quietly- peacefully unaware about what is soon to happen to it's brain.....

I ordered mine in first hour of woot offering. I'm by Chicago.

I'm going to make me a meatball sub and install Vegan....

Rock on!

jgiannon wrote:Why is everyone so worried and inpatient. I just don't get it.

Here's why:

1) it wasn't a significant saving over places that process faster and use faster shipping (maybe I'm spoiled, but I'm used to using Amazon with free 2 day shipping & handling, paying for 14 days of shipping & handling is nuts)
2) billed immediately, most sites don't bill you until they handle your order.
3) No information or status on item for 5 days, forums reporting people have received theirs, but black hole on where mine is. A tracking number has now been generated, which means a shipping label has been printed for it. FedEx has apparently yet to actually get the item though.

If I was allowed to cancel my order now after 6 days of waiting, I could order it through a competitor and it would still arrive here faster, and only cost me $1 more.

That's why I'm upset.


(kinda funny that my capture code below is "fingstab face" (f'ing stab face))

wootelf wrote:Here's why:

1) it wasn't a significant saving over places that process faster and use faster shipping (maybe I'm spoiled, but I'm used to using Amazon with free 2 day shipping & handling, paying for 14 days of shipping & handling is nuts)
2) billed immediately, most sites don't bill you until they handle your order.
3) No information or status on item for 5 days, forums reporting people have received theirs, but black hole on where mine is. A tracking number has now been generated, which means a shipping label has been printed for it. FedEx has apparently yet to actually get the item though.

If I was allowed to cancel my order now after 6 days of waiting, I could order it through a competitor and it would still arrive here faster, and only cost me $1 more.

That's why I'm upset.


(kinda funny that my capture code below is "fingstab face" (f'ing stab face))

I understand your frustration, that is the nature of Woot, and its low shipping cost, 5 bucks for anythign they sell. Maybe its cheap now on conpetitor's sites because they have seen how many have sold by Woot in 24 hours. Woot is owned by Amazon by the way.

Anyhow, the competitors were at $300 the following day, you could have emailed service@woot.com cancelled your order and got it from Amazon or Tiger Direct. All of this was detailed in this thread when the other sites were brought up.

Just be glad it wasn't shipped SmartPost, we wouldn't see them for another week. I order from wine.woot all the time and it typically takes 2 weeks, sometimes close to 3 to get my stuff delivered.

Meh, it will get here when it gets here. Nothing I can do will change that so there is no use worrying about it.

wootelf wrote:Here's why:

1) it wasn't a significant saving over places that process faster and use faster shipping (maybe I'm spoiled, but I'm used to using Amazon with free 2 day shipping & handling, paying for 14 days of shipping & handling is nuts)
2) billed immediately, most sites don't bill you until they handle your order.
3) No information or status on item for 5 days, forums reporting people have received theirs, but black hole on where mine is. A tracking number has now been generated, which means a shipping label has been printed for it. FedEx has apparently yet to actually get the item though.

If I was allowed to cancel my order now after 6 days of waiting, I could order it through a competitor and it would still arrive here faster, and only cost me $1 more.

That's why I'm upset.


(kinda funny that my capture code below is "fingstab face" (f'ing stab face))

Main reason is: some(29%) are newbie wooters.

wootelf wrote:Here's why:

1) it wasn't a significant saving over places that process faster and use faster shipping (maybe I'm spoiled, but I'm used to using Amazon with free 2 day shipping & handling, paying for 14 days of shipping & handling is nuts)
2) billed immediately, most sites don't bill you until they handle your order.
3) No information or status on item for 5 days, forums reporting people have received theirs, but black hole on where mine is. A tracking number has now been generated, which means a shipping label has been printed for it. FedEx has apparently yet to actually get the item though.

If I was allowed to cancel my order now after 6 days of waiting, I could order it through a competitor and it would still arrive here faster, and only cost me $1 more.

That's why I'm upset.


(kinda funny that my capture code below is "fingstab face" (f'ing stab face))

It isn't as though this information was hidden from you. You had every opportunity to avoid this situation you find so unpalatable. They're pretty explicit that it will ship within 5 business days.

rschoenh1 wrote:Here's the calculation for the warranty after clicking on the Square Trade link...
Item:viewsonic gtablet 10.1" multi-touch tabl
Coverage Limit: $279.99 warranty summary
3 year product Care Plan $38.99
Accidental Damage from Handling $16.00
20% + 5% podcast listener bonus! -$13.75
Estimated Tax: $0.00

Total $41.24

Did you have a different starting amount than $38.99? This is what showed up for me.

No, it was $38.99 plus $16.00 for ADH = $54.99. I think my code was EARLY, and the discount was around $16.00 if I recall. My Receipt says $38.49 and it does say ADH. Must have been a 30% discount.....All I did was go to the link under blog section....

theredmonkey wrote:Its Fedex I am worried about. I just think that the amount of orders is killing them and the info is not getting tracked in their automated system. It happens to me a lot on Fedex. I just hope I get it on Thursday so i can mess with it on the ride out to Wondercon since I am not driving.

Fedex still hasn't gotten with the times. UPS uses neural networking to schedule all their routs and deliveries, which ties directly in with their tracking system. They also do batch pickups, where a single barcode can represent every tacking number in the batch, so they don't have to physically scan every single item. This makes the whole thing much more streamlined. All the UPS trucks have 24/7 uplinks so as soon as the driver hands you the package, you sign, and they scan it, it gets shot off into the wild brown yonder and updates in a matter of minutes. Fedex, not so much............

arnott wrote:Main reason is: some(29%) are newbie wooters.

Its not about being a new Woot! user so much as being left in the dark. Being so dismissive shows that you don't understand the issue. If 2 people I work with order after me and have all the updates on shipping while I have nothing then I am going to be concerned. Its not about canceling my order but customer satisfaction. If you want to not care about where the items you order are then feel free but I don't feel the same way.

Sure I am spoiled by 2 day shipping on Amazon Prime but this is not about the shipping length but the total lack of information available regarding the goods I purchased.

brsnow wrote:Fedex still hasn't gotten with the times. UPS uses neural networking to schedule all their routs and deliveries, which ties directly in with their tracking system. They also do batch pickups, where a single barcode can represent every tacking number in the batch, so they don't have to physically scan every single item. This makes the whole thing much more streamlined. All the UPS trucks have 24/7 uplinks so as soon as the driver hands you the package, you sign, and they scan it, it gets shot off into the wild brown yonder and updates in a matter of minutes. Fedex, not so much............

The downside to their system is that I usually get a "delivered" email BEFORE their truck pulls into my driveway. In fact, I recently had an experience (with USPS not UPS) where they announced they had delivered my package to my house when they absolutely had not. Fortunately the postwoman realized her error and kindly dropped off the package on her way home from work.

iniquityx wrote:Same. It's probably one of two things. Either they just haven't been updating, which can happen. Or, they're just going to "overnight" them directly to CA.

Either way, tonight we'll probably see a bunch of updates all within a 12 hr time frame. "Left TX, arrive CA sorting, left CA sorting, arrive CA, out for delivery"

I've seen it before. That's why I like FedEx. In my experience they're either on time or early.

I guess there are some people that like FedEx. But there are probably some people who think that Pauly Shore makes great movies. :-) The FedEx Ground is not too bad, but I hate SmartPost with a passion. Not only are they slow, they have lost two of my Woot packages.

theredmonkey wrote:Its not about being a new Woot! user so much as being left in the dark. Being so dismissive shows that you don't understand the issue. If 2 people I work with order after me and have all the updates on shipping while I have nothing then I am going to be concerned. Its not about canceling my order but customer satisfaction. If you want to not care about where the items you order are then feel free but I don't feel the same way.

Sure I am spoiled by 2 day shipping on Amazon Prime but this is not about the shipping length but the total lack of information available regarding the goods I purchased.

Check this post, this may help a little.

Arrived and change to VEGAN-TAB within minutes. Did run into the boot loop, but formatting sd fixed that. My only real issue so far is that I have purchased apps in the market and they still show as I need to buy.

Are market apps tied to the device they were purchased on?

My advice to all the noobs that signed up just to get this great w
Woot deal and are now pitching a fit..... TAKE A CHILL PILL!
This is normal life at Woot and if you want to shop elsewhere the door is wide open. For Woot this was extremely fast shipping and processing. just sayin'.

dlevasseur wrote:Arrived and change to VEGAN-TAB within minutes. Did run into the boot loop, but formatting sd fixed that. My only real issue so far is that I have purchased apps in the market and they still show as I need to buy.

Are market apps tied to the device they were purchased on?

Buy/Download Titanium Backup Pro . . .
I'm sure some other apps do also, but TB has a Market Doctor built in, which will more than likely fix the problem you are experiencing.

dlevasseur wrote:Arrived and change to VEGAN-TAB within minutes. Did run into the boot loop, but formatting sd fixed that. My only real issue so far is that I have purchased apps in the market and they still show as I need to buy.

Are market apps tied to the device they were purchased on?

No, they are tied to the account that they were purchased on. Make sure you signed into the same gmail account. From what I gather you can't just sign into the market either. You have to trick it by signing into the youtube app first. Scan this thread for the Market Fix

http://forum.xda-developers.com/showthread.php?t=865245

jiggersgreen wrote:This is normal life at Woot and if you want to shop elsewhere the door is wide open. For Woot this was extremely fast shipping and processing. just sayin'.

That.

I can't remember the time I ordered something here and got it NEXT FREAKING WEEK.

(Oh, well, yes, I can - they were still shipping with UPS at the time - it's been a while, is my point ;)

arnott wrote:Check this post, this may help a little.

Its not helpful as in my post I illustrated how 2 people a cubicle over have the full information on the Fedex site regarding delivery while mine appears not to be picked up even though my purchase was 2-3 hours prior to theirs. This time around Woot! fulfilled orders based on purchase time stamp but according to FedEx its not in their possession yet. I know they just pulled a giant trailer of them away but I just want to know what point in the system mine is. Its about expectations and normally woot orders take forever and that's fine but when its ground shipping with Fedex and I can't get info that's been afforded to my colleagues its frustrating.

theredmonkey wrote:Its not helpful as in my post I illustrated how 2 people a cubicle over have the full information on the Fedex site regarding delivery while mine appears not to be picked up even though my purchase was 2-3 hours prior to theirs. This time around Woot! fulfilled orders based on purchase time stamp but according to FedEx its not in their possession yet. I know they just pulled a giant trailer of them away but I just want to know what point in the system mine is. Its about expectations and normally woot orders take forever and that's fine but when its ground shipping with Fedex and I can't get info that's been afforded to my colleagues its frustrating.

What you are describing isn't Woot's fault. Its a common issue with Fedex that many others have described. Its certainly frustrating. Its happened to me before with other online purchases that were shipped via Fedex.

jiggersgreen wrote:
This is normal life at Woot and if you want to shop elsewhere the door is wide open. For Woot this was extremely fast shipping and processing. just sayin'.

Pretty sure this is not the attitude woot wants to take. "Yeah, its not great here, similar prices but we add slow processing and slow shipping, don't tell you any updates for a week, but hey that's normal here at Woot, if you don't like it, go somewhere else". I find it hard to refer to 14 days as "extremely fast shipping and processing".

As to the post that said I could have canceled my order on 3/24, well thanks, sadly I didn't know until 3/29 that my order hadn't shipped.

What I suspect happened is that either they ran out of product and have been waiting to get more in, or they exceeded shipping capacity and have been waiting for the shipper to be able to handle more.

wootelf wrote:I find it hard to refer to 14 days as "extremely fast shipping and processing".

So, let me get this straight: It's been less than one week since you placed your order, you claim to have received no shipping info from Fedex whatsoever, and yet... you know it will take 14 days? Color me confused.

theredmonkey wrote:Its not helpful as in my post I illustrated how 2 people a cubicle over have the full information on the Fedex site regarding delivery while mine appears not to be picked up even though my purchase was 2-3 hours prior to theirs. This time around Woot! fulfilled orders based on purchase time stamp but according to FedEx its not in their possession yet. I know they just pulled a giant trailer of them away but I just want to know what point in the system mine is. Its about expectations and normally woot orders take forever and that's fine but when its ground shipping with Fedex and I can't get info that's been afforded to my colleagues its frustrating.

Shhh, calm down!

If Woot said they are all out, that means they are. It's just a matter of somebody scanning them at FedEx warehouse. It may be that yours sits on a pallet that got loaded on a truck first, and hence sitting all the way in a back, and FedEx guys are taking one pallet at a time and process them. Remember, in this batch they sent 6000 packages or so. Now, just taking each package and putting it on a transporter belt, then scanning the bar code probably takes a few seconds. Multiply it by 6000 and you'd get a few hours. And I'm sure that FedEx warehouse doesn't work exclusively for Woot, they have other packages to process as well. Some of the may be 2nd day or Overnite, which take priority too...

Just like somebody said above, Unlike UPS, FedEx is not as good at updating the status. So keep it cool.

FYI - mine is not in the system either as of the time of this writing, but I'm not crying foul... At least not yet... I guess some years of Wooting and 95 Woots made me learn to be patient with shipping...

So in any case - welcome to the family of Woot, where you get great deals, very helpful community and painfully slow shipping! You can stick around and enjoy all three components, or quit and have none. Your choice.

theredmonkey wrote:Its not helpful as in my post I illustrated how 2 people a cubicle over have the full information on the Fedex site regarding delivery while mine appears not to be picked up even though my purchase was 2-3 hours prior to theirs. This time around Woot! fulfilled orders based on purchase time stamp but according to FedEx its not in their possession yet. I know they just pulled a giant trailer of them away but I just want to know what point in the system mine is. Its about expectations and normally woot orders take forever and that's fine but when its ground shipping with Fedex and I can't get info that's been afforded to my colleagues its frustrating.

Sit back and do other stuff buddy Give it some time and don't compare with others' shipping times - of no use cos' shipping has so many metrics involved.

Have fun and yes, about 6000 of us are yet to get this baby soon!

wootelf wrote:Pretty sure this is not the attitude woot wants to take. "Yeah, its not great here, similar prices but we add slow processing and slow shipping, don't tell you any updates for a week, but hey that's normal here at Woot, if you don't like it, go somewhere else". I find it hard to refer to 14 days as "extremely fast shipping and processing".

As to the post that said I could have canceled my order on 3/24, well thanks, sadly I didn't know until 3/29 that my order hadn't shipped.

What I suspect happened is that either they ran out of product and have been waiting to get more in, or they exceeded shipping capacity and have been waiting for the shipper to be able to handle more.

Hmmm lets see...
1. You signed up 3/23
2. You made 5 posts
3. All your posts were complaints

uanarchyk wrote:So, let me get this straight: It's been less than one week since you placed your order, you claim to have received no shipping info from Fedex whatsoever, and yet... you know it will take 14 days? Color me confused.

I'm going by what was posted here earlier about it shipping origin and method. It's shipping (when it does ship) via FedEx ground, which is 6 business days to the Seattle area (where I am) from where the package was shipped. That gives an arrival date of April 6th (again, *if* it actually gets to fedex today, when I emailed woot today, they said it was still being processed). 4/6 is 14 days after I ordered it on 3/23.

From the people who had already received their GTab, which Rom have you installed and how has it been?

drewshrader wrote:Here is the issue with XDA, it would appear as if none of you have ever taken a writing class. There are 18 different instructions for the same processes and almost none of them tell you explicitly what to do.

This one did tell you explicitly what to do, and I think XDA could take a lesson from it.

When my tablet comes I will personally take a few days to read xda and figure out what in the heck I am supposed to do, because I don't trust his download links. But can you really blame him? If he had dropped those, they would have been buried in the forums. He has better instructions for installing VEGAn (assuming his instructions are correct) than anything I've seen on XDA in the last week of reading it.

I don't know who "he" is (assuming it is a "he") - he's never contacted me on the forum, he's never PM'd me, he never even asked if he could host my 5.1.1 supplement file (that's actually my supplement - I created it). I normally don't get bent out of shape on stuff like this, but once it's off the grid like that I have no idea what's in there.

I cannot condone that site because I have nothing to do with it. As far as I know, those ZIPs are filled with viruses, so it's in my best interest to warn against it. They aren't using the original files. The instructions themselves, imo, seem sound but if something goes wrong the user will most likely be on the XDA asking for help versus contacting the author of those instructions.

And you are right when you wrote "if those instructions are correct" - I have NO IDEA if they are. Should I now take a few hours of my life to verify that 1) the files are virus free and 2) that the instructions work in a variety of situations (Window / Mac users, 2967 3389 3588 stock or TNT Lite or CM 7 baseline etc) just to confirm that they are to make you feel better?

Finally - you are criticizing XDA for its horrid instructions to new users - I completely agree with you and, if you actually took the time to look at some of my posts over in XDA (start with the moderator one that's stickied), I've been asking for someone to clean up the site since the Woot! sale occurred. I don't wish to take this task on because I have enough to deal with, right now - I have multiple mods that I support and I'm trying to be a gateway between Woot! and XDA. And trust me it's taking up a lot of my time right now. And I have a 50 hour a week day job, too. Sometimes people like you seem to forget that we do this in our spare time - we aren't Technical Writers and we don't get paid to do this, save some "beer money" donations.

Now since you are criticizing so much about my writing abilities (and you did as soon as you wrote "none of you have taken a writing class"), might I suggest that YOU take on that arduous task? I, for one, would welcome someone to clean up the site and work on a Wiki or FAQ for new users.

Put your money where your mouth is.

jiggersgreen wrote:Hmmm lets see...
1. You signed up 3/23
2. You made 5 posts
3. All your posts were complaints

Yup. I'm one refund away from you never seeing me again.

Of course you know what's going to happen now. The item will finally arrive, and like the earlier poster I'll have received a "pre opened" package where someone has already installed stuff on it. You think I'm upset about the lack of updates followed by the slow shipping. I'm sure you can imagine my reaction when I get a used item! =)

LurkAzusa wrote:Since that's only a few miles from me, can I snag it and send you mine when I get it???

that's what i'm saying, i'll just take yours first. hehehe.

After over 100 Woot orders, I am used to it taking a long time to get here. I'm supposed to get my tomorrow which is the fastest that I've ever gotten a Woot package.

I ordered a Gateway computer from Buy.com the day after I ordered this, and I got it around 1PM EDT today. I was looking forward to getting the computer more than the tablet, so I'm a happy camper.

wootelf wrote:Yup. I'm one refund away from you never seeing me again.

Of course you know what's going to happen now. The item will finally arrive, and like the earlier poster I'll have received a "pre opened" package where someone has already installed stuff on it. You think I'm upset about the lack of updates followed by the slow shipping. I'm sure you can imagine my reaction when I get a used item! =)

You're upset about slow shipping when the site told you up front when you were ordering that your item would ship in between 2 and 5 business days, not arrive mind you - but ship. By the guidelines given to users, that means it could ship on Wednesday or Thursday depending on how you count and still be in their published service level. The fact that they were all out the door within 2, possibly 3 days (and already arriving for some folks) puts them on the average time or better for shipping.

Personally I'd wait until I actually had a problem to get upset. So either relax and wait for your item, or buzz off and leave the rest of us alone.

patricksommer wrote:No, it was $38.99 plus $16.00 for ADH = $54.99. I think my code was EARLY, and the discount was around $16.00 if I recall. My Receipt says $38.49 and it does say ADH. Must have been a 30% discount.....All I did was go to the link under blog section....

Yep, 30%....damn, another 5%...already cancelled once. Interestingly though, as I was reading your note, Square Trade called me on the phone...hmmmmmmmm, they were just verifying that I had received my email notification and that they would send me another mail with a coupon for 30% off on my next non-ebay purchase. I should have asked to use it this time.

On a side note..My wife was the one who talked me into getting the added insurance. This was after one of our 3 cats decided to use the keyboard on her laptop as a litter box. Everything works except for the screen, the HDMI out still works though...and of course, she had to do it right where the fan is. Once it warms ups and that fan starts blowing....well, never mind, you get the picture, or smell. All 3 cats blame the dogs!!!

agingdragqueen wrote:You're amazingly negative about something, I assume, at one point you wanted.

We're open about shipping taking up to 5 business days, Snapster and I have been trying to update the thread with shipping information as it became available. We went by time ordered, not distance from our warehouse and that sucks, I know. But it shows we got it out yesterday, and tracking emails contain the warning that actual movement might not show on tracking for 24-48 hours. Please be patient with us. If you're assured that only the worst can happen, you can always refuse delivery and be refunded upon its return.

I wouldn't call this "amazingly negative". I've stuck to the facts, expressed my disappointment, and cited clear examples of what my expectations were and why they were realistic.

Here we are a week after you charged my credit card $305, and I still can't get a clear answer as to where my purchase is. In email you tell me it's "being processed for shipment", on these forums you claim they're "all out". When I talk to fedex they tell me the tracking number you have printed up has not been handed over to them yet.

All the facts at my disposal indicate that you have not yet shipped the product, and when you do ship it, it will be another week before it gets here.

Is there anything that I have said that is not accurate?

I don't think I have said anything negative about the product, and I have tried my best to stick with the information about shipping that was either emailed to me or posted in this thread.

drewshrader wrote:Here is the issue with XDA, it would appear as if none of you have ever taken a writing class. There are 18 different instructions for the same processes and almost none of them tell you explicitly what to do.

This one did tell you explicitly what to do, and I think XDA could take a lesson from it.

When my tablet comes I will personally take a few days to read xda and figure out what in the heck I am supposed to do, because I don't trust his download links. But can you really blame him? If he had dropped those, they would have been buried in the forums. He has better instructions for installing VEGAn (assuming his instructions are correct) than anything I've seen on XDA in the last week of reading it.

xda people do a great job. If you like the blog post from blendblog, use the instructions from that site and download the files from xda.

Is there a certain time restriction on purchasing the Squaretrade warranties?

I wanted to think about it for a little while (and decide if I'm going to be keeping this tablet for a while).