Hi,

My name is ken i am product quality associate for the vendor.

The youtube line in your browser history is part of the test before the unit is packed and shipped...

uninstall the flash player and reinstall it

TiHara wrote:I apologize if someone has already posted something about this, but if they have I haven't found it yet.

I can go to the YouTube site with no problem, but the videos will not play. It goes to the beginning of the video with the arrow in the middle of the screen. But when I click on the arrow, it just freezes up and says that the video can not be shown. Anybody have a suggestion?

roebeet wrote:For AB and VEGAn, I dont remember if VEGAn has the "mount with SD card" issue - it might. Try this:

- Mount the device via USB, so that way the internal storage is automatically unmounted on the device.
- Run the AB install. It might work this time.

If it works, its because AB is trying to install on the SD card, which used to be a problem. This is the "trick" to get around that.

As for the Market, did you do the Market hack? http://forum.xda-developers.com/showthread.php?t=845175

Once again roebeet saves the day. AB is now installed. Onto the market fix....

Hi,

My name is ken i am product quality associate for the vendor.

If you have flash installed in your tablet there is no need for youtube app. simply open your browser and go to youtube.com

luvduchovny wrote:I have the same problem. I think the YouTube app needs updating. When I get home I will download it here:

http://www.freewarelovers.com/android/app/youtube

This one at least has been updated this year. I'm hoping it will fix the issue.

[Look Ma! A link that will be easy to find when I get home! WOOT!]

joecooool wrote:This requires installing clockworkmod correct?

You can do a data wipe with standard recovery. So I would do this, assuming you are stock or on TNT Lite:

Settings -- Security -- Factory Data Reset.

The device will reboot and wipe data, then reboot again. This will delete all your user settings and also any user apps (like the Kindle app and Flash). It basically resets it to a standard stock configuration. Those extra Woot vendor apps are not stock, those were added on just for this sale. Trust me on that, I know these stock builds like the back of my hand.

joecooool wrote:Just a heads up, this device is unusable for web surfing. After installing the update, the factory browser along with Dolphin will not load more than three pages before crashing.

Try uninstalling Adobe Flash Player 10.1 and update it to 10.2 from freewarelovers - get to it from viewsonic.com/gtablet/favorites and it's under popular in March. This worked for me. 10.2.156.12 is the latest one.

Hi,

My name is ken i am product quality associate for the vendor.

if you have flash installed there is no need for youtube app... simply go to youtube.com

TiHara wrote:Thanks for the link, I'm going to it right now. I'll let you know if it works.

JackTan wrote:Try uninstalling Adobe Flash Player 10.1 and update it to 10.2 from freewarelovers - get to it from viewsonic.com/gtablet/favorites and it's under popular in March. This worked for me. 10.2.156.12 is the latest one.

You can also get it from the Google Market, if you are on a modded ROM. The 10.2 they added in March is the one we use on GTABs, over in XDA.

If this thing arrives tomorrow as FedEx now says, this is going to be an interesting weekend. Never rooted anything, but this all sounds intriguing.

Of course, I'll likely eventually find I have no real use for this tablet (which is what happens with about a third of all tech I buy)

yuusou wrote:I've never felt this disgusted with a mobile app as I am with the default browser on this tablet. I'm going to mod this tonight but until then does anyone have any suggestions for a better browser?

Opera is bad too, it'll only display gmail and a wap site.

Dolphin HD and I think Firefox just came out

Got my 4.1 everything is fresh packed. Just waiting for the green light, man. I think I will play with the native system first then this weekend root this bad boy.

Thank you Roebeet, you have made sense out of the nonsense. You and everyone here have helped me understand more every time I pop on.

I wish there was a summary tab of all of the hints rather than 55 pages plus. But thank you all. I am sure I'll be back.

Total lurker and newbie to android.

Got it today , installed TnT lite and I,m typing this message on it! I'm happy

srirams wrote:These are supposed to be new right?

Mine looks like it might have been used....

First the packaging didn't have a screen protector, or any of that clingy plastic around the case (just the white bag).

Second, it booted straight to classic home asking for no initial setup or anything. It looks like there is already another wifi ap setup. It has "angry birds" installed and a bunch of other programs. It has a full copy of "King Kong" in the folders....

Is this what everybody else got, or is mine a return?

edit: no, not a full copy of "King Kong" just the trailer, called "King.Kong.1080P.wmv" in /sdcard/Master/Videos.

I got the same thing in mine as well as two other videos. One with a racecar and one with a lion and tiger.

Hi,

My name is ken i am product quality associate for the vendor.

well there is always firefox

yuusou wrote:I've never felt this disgusted with a mobile app as I am with the default browser on this tablet. I'm going to mod this tonight but until then does anyone have any suggestions for a better browser?

Opera is bad too, it'll only display gmail and a wap site.

roebeet wrote:Try a user data wipe (if you haven't already done so). I know it sounds like I'm beating a dead horse, but it's the first thing to try.

I would argue that, even if you don't have any issues, you should STILL do a data wipe. It wipes all the data apps, but I've been told that there's a MASTER folder where all these apps can be reinstalled.

If I had gotten one of these, I would 1) verify that the app apks are in that master folder and 2) wipe it (factory reset) . I wouldnt even wait for issues to pop up. My 2 cents.

With 3389 I had a MASTER folder but after the OTA update to 3588, I could not find the MASTER folder any more.

Hope ya'll still have your MASTER folder with the APK's.

borntohunt wrote:With 3389 I had a MASTER folder but after the OTA update to 3588, I could not find the MASTER folder any more.

Hope ya'll still have your MASTER folder with the APK's.

/sdcard/Master

roebeet,

pulled from the list of changes on XDA

"- Rooted and has SuperUser app preinstalled."

So does that mean I don't have to root it first?

Hi,

My name is ken i am product quality associate for the vendor.

make sure unit is charged and updated.

gooberedup wrote:Got my second batch 4.1 lb shipment. Looks new to me.

Has all the typical issues that most everyone else has. So it looks like I'm going to be good to go.

I can understand why Staples recalled these things. There's no way Viewsonic should have put their name to these things as retail units. THe software is way too horrible.

On another note, the screen res stinks as well as the viewing angles, but for the price certainly something that can be managed. The only downside is the Wi-Fi constantly cycling. If I can't get that to stabilize, this thing has to go back. I'm not buying three new routers because of this thing.

borntohunt wrote:With 3389 I had a MASTER folder but after the OTA update to 3588, I could not find the MASTER folder any more.

Hope ya'll still have your MASTER folder with the APK's.

I heard it was under /sdcard/MASTER. A data wipe only wipes /data, not /sdcard. Sorry if something happened to them! - again. I don't have one in front of me so I have to go on what I'm hearing.

A data wipe definitely doesn't wipe /sdcard, though. Also, make sure your drive isn't mounted on your PC, as that's /sdcard. It has to unmount it on your device to mount on your PC.

So i just got my Gtab... it's version 3389. I'm thinking of doing the instructions to upgrade to Vegan

http://forum.xda-developers.com/showthread.php?t=1016695

Should i first upgrade the automatic firmware from viewsonic before going through with installing vegan?

roebeet wrote:You can install apks a few ways: copying to your internal memory from a USB mount (and then just click on in EStrongs to run it), via Dropbox, or even via the adb sdk.

I use the adb in the sdk, and it's just easier for me. Like this; "adb install nameoffile.apk". Adb is a GREAT tool, but it takes some learning.

Mega-thanx! You're awesome as always, but everyone knows that already. I'm still reading & learning from the xda dev forums, but I'll have to find an android tutorial and/or droids for dummies info to come up to speed to get the wider picture & more details, too.

Hi,

My name is ken i am product quality associate for the vendor.

those are the demos that are installed in our warehouse along with some sample mp3 and few pictures....

slowplay wrote:I got the same thing in mine as well as two other videos. One with a racecar and one with a lion and tiger.

I saw a few other people run into the problem I'm having.

Unable to connect to wifi at all. Tried my own and another available source and the only thing that happens is:

Connecting...
Disconnected
Connecting...
Disconnected
Connecting...
Disconnected

Ad infinitum.

I called their support and they were unable to provide any solutions to the problem. I tried a system restore and all I accomplished with that was lose the free apps that were pre-loaded for this deal.

Before I go ahead and RMA the unit as seems destined, does anyone think there is a chance the wifi could be solved with a USB transferable anything? Roms, hacks, etc. that leave the machine open to factory restored settings for RMA purposes? :/

Really bummed I waited for this and it's mostly useless out of the box.

CORRECTION: FACTORY RESTORE DOES NOT DELETE ANGRY BIRDS OR THE OTHER INCLUDED APPS.

iypoon wrote:So i just got my Gtab... it's version 3389. I'm thinking of doing the instructions to upgrade to Vegan

http://forum.xda-developers.com/showthread.php?t=1016695

Should i first upgrade the automatic firmware from viewsonic before going through with installing vegan?

It's not required, but I would recommend it. 3588 gives you a solid baseline to work off of.

The other reason why I keep suggesting 3588 is for its recovery (if you keep it). 3588 might (and I stress "might") be a gateway ROM for Viewsonic's future updates, so it's kind of a "better safe than sorry" thing.

gtabletguy wrote:Hi,

My name is ken i am product quality associate for the vendor.

make sure unit is charged and updated.

My unit is charged. But, I can't connect to my wireless. I need to use static addressing. Can it not handle that? It tries to connect by scanning, then says "network available" over and over. If I ge closer, ir finds the network, then connecting and then assigning IP address and then disconnecting. Over and over.

If I can't connect for an OTA update, what good is this thing?

Any responses the dead pixel problem?

talljay wrote:I think the easiest way is to pick email (assuming you use gmail or some other web-based mail). Then just click the attachment and it should install.

Edit Update: Easiest way is from the tablet, pick "download to computer" and it'll download directly to the tablet. Then click the notification in the upper right to install.

Many thank-you's. I have yahoo e-mail but have planned to get google g-mail in the near future, too. Was hoping someone would chime in & recommend downloading from email, but I'm still coming up to speed with what is compatible with what with possible media storage formats in different system environments. I've worked & programmed in several mainframe VM & MVS, mid-range Unix & VMS, & also microcomputer cross platform environments, but still trying to get clear on the droid o/s differences here.

How can I install Firefox mobile on this? Firefox's site sends me to a page that doesn't exist anymore. :\

Nazriel wrote:I saw a few other people run into the problem I'm having.

Unable to connect to wifi at all. Tried my own and another available source and the only thing that happens is:

Connecting...
Disconnected
Connecting...
Disconnected
Connecting...
Disconnected

Ad infinitum.

I called their support and they were unable to provide any solutions to the problem. I tried a system restore and all I accomplished with that was lose the free apps that were pre-loaded for this deal.

Before I go ahead and RMA the unit as seems destined, does anyone think there is a chance the wifi could be solved with a USB transferable anything? Roms, hacks, etc. that leave the machine open to factory restored settings for RMA purposes? :/

Really bummed I waited for this and it's mostly useless out of the box.

Some modded ROMs have different Wifi drivers (VEGAn and zPad come to mind) but there's no guarantee that it will help.

From our experience in XDA, the GTAB has issues with some router configs. I would try this:

1- Try a different channel on your router (could be interference)
2- Try dropping it to G only, if it's an N router (GTAB supports N, but N is one of those "it's not quite ratified so everyone does it differently" things).
3- Try removing any security (just as a test!). The goal there is to see if its the router's security settings that could be causing problems.

My concern is that you could RMA it, get a new device and have the exact same problems. It could just be a router compatibility issue.

I have a FIOS Actiontec and a DD-WRT'd Cisco 160N that works (if that helps)

I had installed Vegan with Clockwork and now want to install the latest TNT. But when I copy the update.zip to the root of the sdcard and do an install update from sdcard, it aborts telling me it can't open the file or folder(dont remember exactly). The file is on the sdcard though. I do not have that command file but I don't think we need it with clockwork?
Any suggestions?

roebeet wrote:It's not required, but I would recommend it. 3588 gives you a solid baseline to work off of.

The other reason why I keep suggesting 3588 is for its recovery (if you keep it). 3588 might (and I stress "might") be a gateway ROM for Viewsonic's future updates, so it's kind of a "better safe than sorry" thing.

Thanks, you rock

gooberedup wrote:My unit is charged. But, I can't connect to my wireless. I need to use static addressing. Can it not handle that? It tries to connect by scanning, then says "network available" over and over. If I ge closer, ir finds the network, then connecting and then assigning IP address and then disconnecting. Over and over.

If I can't connect for an OTA update, what good is this thing?

When XDA is back up, you can grab a stock ROM to at least get it to 3588 (not sure that it will help, but can't hurt). This is one of the things that I have literally complained about to Viewsonic since November - early ROMs had terrible Wifi, but you couldn't get the OTA upddate to fix it? Even Apple has offline updates, and they are crazy locked down.

In XDA, just go to my General legacy sticky, and you'll see a link for stock ROMs with instructions.

Also see my above Wifi post for some other tips.

jsjames wrote:I had installed Vegan with Clockwork and now want to install the latest TNT. But when I copy the update.zip to the root of the sdcard and do an install update from sdcard, it aborts telling me it can't open the file or folder(dont remember exactly). The file is on the sdcard though. I do not have that command file but I don't think we need it with clockwork?
Any suggestions?

Correct, you don't need the recovery folder at all for clockworkmod. You just need the ZIP file.

If you are going to stick with cwm, a suggestion: Create a subfolder on /sdcard called "backups" (or similar) and then just dump all the ROMs there. Then, when you use cwm to flash, just point it to that folder and flash the zip in question. Very helpful when swapping between ROMs.

I don't recommend TNT Lite with cwm only because it doesn't flash the bootloader. But, if you stick with 1.1-based mods (which is what all of them are, at the moment) then you should be OK, including TNT Lite 4.x. This could change in a week, though. Maybe.

Managed to root and install VEGAn ROM. Everything seems to be going well (thanks to XDA and Roebeet). Random problem and not sure what to attribute it to. Tried using the Southwest APP and I get this message: Error code 103 Unexpected Error. Is this an App problem or something else? Any insight?

borntohunt wrote:
The ViewSonic gTablet arrived but I charged it until the red charging indicator turned green 3 hours later for a full charge before powering up.

After powering up with the parrots screen & white background but eventually getting the classic mode leaves dropping in water live wallpaper

Same exact scenario here. When I first saw the Classic Mode screen and live wallpaper I was thinking awww crap REFURB!!! No screen protector on mine to peel off either. Other than those two things the unit looks brand new so I think I'm good. OTA update to 3588, Angry Birds working right out of the gate and I haven't tried to install anything but the Market looks OK, I see DolphinHD if that means anything.

talljay wrote:/sdcard/Master

Thanks, but the /MASTER folder is not inside the /sdcard folder which has other folders that are mostly empty like Android, DCIM, download, & LOST.DIR folder along with an UPDATE.ZIP file.


Wish I had a way to get the MASTER folder back with it's contents. Maybe someone will know or provide a way.

roebeet wrote:Some modded ROMs have different Wifi drivers (VEGAn and zPad come to mind) but there's no guarantee that it will help.

From our experience in XDA, the GTAB has issues with some router configs. I would try this...

Thank you for the response, it got me thinking in the right way.

The problem was solved by Manually adding the GTab's MAC Address to my router. Once I had that entered into the gateway I saw the GTab acquire an IP address.

Will keep an eye out for anyone else who has the problem and let them know to try it. It was the only thing changed and the effect was immediate for me.

Thanks for nudging me back to battling with my router, roebeet! (That doesn't sound like a compliment but it is)

roebeet wrote:Correct, you don't need the recovery folder at all for clockworkmod. You just need the ZIP file.

If you are going to stick with cwm, a suggestion: Create a subfolder on /sdcard called "backups" (or similar) and then just dump all the ROMs there. Then, when you use cwm to flash, just point it to that folder and flash the zip in question. Very helpful when swapping between ROMs.

I don't recommend TNT Lite with cwm only because it doesn't flash the bootloader. But, if you stick with 1.1-based mods (which is what all of them are, at the moment) then you should be OK, including TNT Lite 4.x. This could change in a week, though. Maybe.

I placed the file in the rom folder on the sdcard but when i go to Install zip from sdcard, it does not seem to be looking in my sdcard. I don't see the folder. Do I need the command file to allow clockwork to see the card and zip file?

Could use a little help here.

Installed clockworkmod.

Downloaded TNT 4.4 and got stuck on part nine of the instructions.

I made a file called ROMS and dropped the 4.4 RAR file into it.

I then read "Navigate to the line that reads “ROMs” and press the home button to select that option."

There is no line that says ROMs. I checked again, I do have the folder and the TNT 4.4.rar file is in it.

Help?

joecooool wrote:Could use a little help here.

Installed clockworkmod.

Downloaded TNT 4.4 and got stuck on part nine of the instructions.

I made a file called ROMS and dropped the 4.4 RAR file into it.

I then read "Navigate to the line that reads “ROMs” and press the home button to select that option."
The rar file needs to be extracted to the zip file.

Also, I got mine to run after putting the rom onto the tablet instead of the sdcard.

There is no line that says ROMs. I checked again, I do have the folder and the TNT 4.4.rar file is in it.

Help?

joecooool wrote:Could use a little help here.

Installed clockworkmod.

Downloaded TNT 4.4 and got stuck on part nine of the instructions.

I made a file called ROMS and dropped the 4.4 RAR file into it.

I then read "Navigate to the line that reads “ROMs” and press the home button to select that option."

There is no line that says ROMs. I checked again, I do have the folder and the TNT 4.4.rar file is in it.

Help?

Forgot to add, I don't have an SD card.

roebeet wrote:I heard it was under /sdcard/MASTER. A data wipe only wipes /data, not /sdcard. Sorry if something happened to them! - again. I don't have one in front of me so I have to go on what I'm hearing.

A data wipe definitely doesn't wipe /sdcard, though. Also, make sure your drive isn't mounted on your PC, as that's /sdcard. It has to unmount it on your device to mount on your PC.

Appreciate it.

I've never done a data wipe & am not sure what that is yet. I've never heard of any o/s updates on any platform removing anything but only adding to what's already there.

I've never connected the gtablet to a PC or anything yet, but am about to.

I've really played it very safe & have done very little with the gtablet so far, but have only started & stopped a few apps or games, photos, along with web surfed, played some youtube videos.

I still have not rooted it yet either.

Was hoping see what I could safely backup before I rooted it & installed Titanium Backup and/or Clockworkmod after the little update.

As I posted earlier, the /MASTER folder is not inside the /sdcard folder which has other folders that are mostly empty like Android, DCIM, download, & LOST.DIR folder along with an UPDATE.ZIP file.

Thanks again for the info.