nellyville wrote:Soo could you let us know the condition of your refurbished? im worried about scratches, dents, and just overall bad condition, how does yours look?

Mine arrived today, less than 12 hours later the wireless adapter died.


edit: and after 3 rebootings appears to be working again...

harshaw wrote:Mine arrived today, less than 12 hours later the wireless adapter died.


edit: and after 3 rebootings appears to be working again...

Driver issue?

Wireless adapter died? We, the Hitchhikers?! maaaan i hope these things dont start acting up!! my first purchase with woot and my dumb ass bought something this expensive, hope we all get good reliable laptops, that dont look all beat to hell.

nellyville wrote:Wireless adapter died? We, the Hitchhikers?! maaaan i hope these things dont start acting up!! my first purchase with woot and my dumb ass bought something this expensive, hope we all get good reliable laptops, that dont look all beat to hell.

I bought an msi x600 for my wife about a year ago. The motherboard on it croaked a couple weeks ago but thankfully it was still under a 3 year warranty. The biggest thing I am worried about with this thing is the the 60 day limited warranty. Like you said I really hope these things don't start acting up, but better sooner than later.

Well that's the typical conversation about my wootaholic nature... Just called my wife, "Hey babe, can you watch for Fed Ex? I think you'll have to sign for a package that's coming... What? Why do you always think it's something from WOOT!? Well what if it wasn't from Woot! would it be ok then? I know, but admitting it's a problem was my first step... ok fine, it's from WOOT! but it's for our family... Yes it is, it's a laptop and it's from WOOT!... Yes, Yes, I bought YOU a laptop from WOOT! So stop calling it a relaps! Well you've ruined the surprise now, you should feel bad... ok, love you too. Oh, hey so you'll sign for it?... She hung up, well at least she didn't say no. WOOO HOOO OOOT!

So far, someone has had issues with their wireless adapter not working. Now I'm feeling a bit worried about buying a refurbed laptop afterall...
And to top that off, I haven't even gotten any conformation about the laptop being sent yet. But like other people have said and from my own personal experience with Woot delivery's, they're often already close to being delivered by the time you get notified that your package has been delivered...

harshaw wrote:Mine arrived today, less than 12 hours later the wireless adapter died.


edit: and after 3 rebootings appears to be working again...

If you are having problems connecting to the Internet through your wireless connection, you may need to reset your WiFi router. Resetting your router will usually solve the problem. The more devices attempting to connect the more often you should reset it.

Mine arrived about an hour ago. But even with a fully charged battery, the laptop just shuts down for no reason. I noticed that the laptop does this even when I simply adjust the screen or move it slightly. I am so disappointed. I tried calling Samsung for warranty support, but they told me that they couldn't do anything and that I should contact Woot. Apparently, Samsung does not have any obligations to honor the 90 day warranty because it was not purchased directly from them. The Woot description is clearly false.

Anybody else have similar problems?

floridagizzi wrote:I bought an msi x600 for my wife about a year ago. The motherboard on it croaked a couple weeks ago but thankfully it was still under a 3 year warranty. The biggest thing I am worried about with this thing is the the 60 day limited warranty. Like you said I really hope these things don't start acting up, but better sooner than later.

Samsung says they are not responsible or obligated to any warranty for a refurb. They told me to directly contact Woot, which is freaking frustrating in itself.

holycraap wrote:Mine arrived about an hour ago. But even with a fully charged battery, the laptop just shuts down for no reason. I noticed that the laptop does this even when I simply adjust the screen or move it slightly. I am so disappointed. I tried calling Samsung for warranty support, but they told me that they couldn't do anything and that I should contact Woot. Apparently, Samsung does not have any obligations to honor the 90 day warranty because it was not purchased directly from them. The Woot description is clearly false.

Anybody else have similar problems?

Yeah, the warranty Is through Woot. You won't have a problem returning it.

http://www.woot.com/WriteUs.aspx

Edit: Interesting. The description says it's through Samsung. Whatever. Contact Woot.

holycraap wrote:Samsung says they are not responsible or obligated to any warranty for a refurb. They told me to directly contact Woot, which is freaking frustrating in itself.

hope others are not that frustrating.....guys who hae received their laptop please respond and write the conditions of your laptop

For what it's worth, I got mine today, and that's what I'm using to type this. No issues with setup. Not a lot of bloatware either. Basically, a couple suites of programs. I owned a Dell and an HP before this, and they both had more garbage than this laptop.

No Bonzai Buddy, thank god...

nesler wrote:For what it's worth, I got mine today, and that's what I'm using to type this. No issues with setup. Not a lot of bloatware either. Basically, a couple suites of programs. I owned a Dell and an HP before this, and they both had more garbage than this laptop.

No Bonzai Buddy, thank god...

What's "not alot of bloatware" mean exactly? Like how many if you remember? And please keep us informed on how your laptop is running. Any little hiccup that happens... let us know nesler.

gillz107 wrote:What's "not alot of bloatware" mean exactly? Like how many if you remember? And please keep us informed on how your laptop is running. Any little hiccup that happens... let us know nesler.

Maybe 8 or 9 apps, mostly clustered into two suits (the one I remember was a DVD playing program and some related stuff). It's been running fine. No problems. The only weird thing was that I can't get the 64=bit version of Java running, for some reason.

But for all the normal stuff, it works great.

Got mine! It's purrrrty. I should trim the fat and make backup disks before anything else, but I found myself already downloading Steam. Can't wait to try it out on Portal 2 and StarCraft 2. And install a 2nd OS. I'm thinking Fedora this time. And yes, typing on it now.

For those of you who are unhappy about the non-inclusion of Bluetooth, Meritline has a Bluetooth 2.0 adapter for about $3 (and a long shipping time: economy shipping from Hong Kong takes almost as long as SmartPost). Sometimes these go on sale for as cheap as $1.50. I got a 10-pack when they were $2, so I'm set. :-)

nellyville wrote:Soo could you let us know the condition of your refurbished? im worried about scratches, dents, and just overall bad condition, how does yours look?

Still putting mine through the paces, but it arrived in pristine condition. Like new, no scratches, dents, or other signs of wear. Don't know for sure, but maybe the end of the production run, I think, when they dump surplus stock to make way for the newest models.

Reboots around a minute faster than my main quad-core Q6600 machine, but the desktop has a heavier load to carry.

don't forget http://ninite.com/ when setting up new pc's

use it all the time

Got mine today. Turned it on and booted up fast, but it seems like either the fan or the hard drive is clicking. Anyone else have that problem? I'm really bummed I'm going to have to send this back.

Wow, all these reports are disappointing. It seems that most people are having issues with their refurbs that should be in perfect working order and operating just as good as new. I am very disappointed and expecting the worse.

the description says

Graphics Card: NVIDIA GeForce 310M (Hybrid) 512MB

in display properties mine says Intel HD graphics (64MB dedicated) although Nvidia shows up under device manager, am i missing something that it defaults to Intel?

jamesbottomtooth wrote:the description says

Graphics Card: NVIDIA GeForce 310M (Hybrid) 512MB

in display properties mine says Intel HD graphics (64MB dedicated) although Nvidia shows up under device manager, am i missing something that it defaults to Intel?

Note the "(Hybrid)" part. It saves power by only using the graphics card when dealing with a processing load that necessitates it.

Just opened mine up today. No problems with it yet. My only complaint about it is that it has a little nick on the screen. Kind of annoying.

I just got mine today and so far so good. The case of the computer is in excellent shape, no scratches or anything. Only complaint is they left my HD partitioned in half, with the 2nd one named Temp_Par, so im pretty sure this wasnt intended. Backing up the windows and then removing the partition. The only real bloatware mine has was Norton package, Skyp, Cybersomething DVD package, and Samsung package.

Edit: Just deleted the temp partition and expanded the other partition with no problems.

Also a quick tip for all you that want the Quick Launch bar on your taskbar.

1. Right click the task bar and go up to Toolbars.

2. Click New Toolbar

3. Put in %userprofile%\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch

4. Unlock the taskbar if it is not already.

5. Right click the Quick Launch section of the taskbar and turn off Show Text & Show Title, and under View select Large Icons

Aaaaand it can't connect to the network/internet again. My netbook can, my cell phone can, but no love with the laptop. I'm sending it back.

harshaw wrote:Aaaaand it can't connect to the network/internet again. My netbook can, my cell phone can, but no love with the laptop. I'm sending it back.

Now it won't shut down either. It just sits there at the shut down screen (5 minutes so far).

Oh...Blue screen of death. Lovely.

Laptop won't charge. It arrived with a fully charged battery and worked great for a few hours until we tried to plug in the charger. Nothing. Charger itself appears to be OK so I'm assuming the socket is bad. Totally dead now. Not sure yet whether to contact Samsung or Woot.

The reports of laptops that have slipped past the refurb process are a little concerning.

Just to let people know here is a project that looks to be providing Nvidia Optimus compatible drivers for Ubuntu https://github.com/MrMEEE/bumblebee#readme

It was something I had been looking at for the GF so I could run a Mac OSX Theme on this under Ubuntu.

cmowat wrote:Laptop won't charge. It arrived with a fully charged battery and worked great for a few hours until we tried to plug in the charger. Nothing. Charger itself appears to be OK so I'm assuming the socket is bad. Totally dead now. Not sure yet whether to contact Samsung or Woot.

I would contact Samsung to let them know they did a terrible job refurbishing their products. Then talk to woot for help (I am assuming).

All of these reports are indeed concerning.

Got mine this afternoon. Everything is fine so far. Mouse is a little squirrelly but no prob. Wife prefers the mouse actually. Watched amazon prime vids via HDMI cable and wireless with no prob.

PS - it ain't glass on the screen thats forsure..lol

harshaw wrote:Now it won't shut down either. It just sits there at the shut down screen (5 minutes so far).

Oh...Blue screen of death. Lovely.

I had the same problem earlier, but then I was advised by Samsung to reinstall the driver associated with the wireless... have you tried that?

milbournb wrote:I had the same problem earlier, but then I was advised by Samsung to reinstall the driver associated with the wireless... have you tried that?

I'm not quite sure where to find them, can you point me to a website?

Mine showed up yesterday, I've been using it all day yesterday and today with no issues. Starting to look like I got lucky on that end though, with all the issues people are reporting.

Still waiting for my laptop to arrive... I'll be lucky if I get it by this Tuesday.
And like other people have mentioned before, now I'm getting very nervous about how my laptop will work. I knew there had to be a catch to buying a laptop like this at that price... don't let me down Woot.

harshaw wrote:I'm not quite sure where to find them, can you point me to a website?

http://www.samsung.com/us/support/downloads/NP-QX410-J01US

You will find it in a list on this website...

Listing clearly states "Warranty: 90 Day Samsung" now samsung doesn't want anything to do with these? thats FALSE ADVERTISING! what is the policy here for flatly refusing this from fedex and desputing the charge with our credit card company for item not as described? anybody.

Mine arrived Saturday afternoon and I've really had no problems. Physically the laptop is in perfect condition, with protective plastic still attached. I'm very impressed with the overall quality- screen, keyboard, mouse and overall features, aside from lack of bluetooth.

I'm playing Assassin's Creed with no problems.

I expected much worse from previous descriptions regarding the touchpad + button combination, but don't see that as an issue. The keyboard is fullsized and feels great to me, as well.

The hard drive is partitioned though, guess I'll have to fix that and add in Linux for good measure.

glassartist25 wrote:Got mine this afternoon. Everything is fine so far. Mouse is a little squirrelly but no prob. Wife prefers the mouse actually. Watched amazon prime vids via HDMI cable and wireless with no prob.

PS - it ain't glass on the screen thats forsure..lol

are u sure it aint glass? according to product description it should.