I've read the several negative comments here, but I have to tell you I have this computer already (paid $1600 for mine over 2.5 years ago) and I just bought THIS one as a backup. I have had zero problems with it -- it is my "main" computer and I use it at least 14 hours a day for my business and personal. I am NOT a game and graphics guy so I cannot speak to those issues or needs. But mine is fast, reliable and worthe every penny I paid for it. I must say I am NOT a fan of buying "refurbished" items (even from WOOT) but I think this is worth the risk.