joyerice


quality posts: 0 Private Messages joyerice
lwil29 wrote:I still have not received my TV



You should contact your bank/credit card co and have them do a chargeback or something.. that makes no sense..

On another note, the mighty have fallen.. My tv has the flu as well. smh.. It worked perfectly out of the box..and now it won't turn on. it just appears to come on and then the on light fades away.

joyerice


quality posts: 0 Private Messages joyerice

Woot can you help me at this point? My tv no longer works.. it won't come on to save my life. I have contacted Philips, they claimed they were sending a replacement, that was on October 6th. They claimed a replacement was sent but they had no UPS tracking. So they escalated the replacement issue to find out what happened to the tracking. That was on 10/14. I just called them today and they STILL can't tell me 1: the tracking info for the replacement they allegedly sent, and 2: if they actually sent a replacement.

I have been without this tv since the beginning of this month. Can you guys help me???????

DennisWKam


quality posts: 22 Private Messages DennisWKam

Staff

joyerice wrote:Woot can you help me at this point? My tv no longer works.. it won't come on to save my life. I have contacted Philips, they claimed they were sending a replacement, that was on October 6th. They claimed a replacement was sent but they had no UPS tracking. So they escalated the replacement issue to find out what happened to the tracking. That was on 10/14. I just called them today and they STILL can't tell me 1: the tracking info for the replacement they allegedly sent, and 2: if they actually sent a replacement.

I have been without this tv since the beginning of this month. Can you guys help me???????



Ugh, sorry they aren't helping you. We'll send an email to P&F asking for the status and the tracking. Hopefully we can get you some answers. Can you maybe PM me your case number with them?

joyerice


quality posts: 0 Private Messages joyerice
DennisWKam wrote:Ugh, sorry they aren't helping you. We'll send an email to P&F asking for the status and the tracking. Hopefully we can get you some answers. Can you maybe PM me your case number with them?




PM Sent!

joyerice


quality posts: 0 Private Messages joyerice

Any luck before I call them for the millionth time Wam?