I've never owned a HP notebook, so I can't comment on this particular item. However, I have owned a HP desktop and can comment about their CS.

I have never come across such poor CS in my life. Ever. From the CSR, who told me that when my desktop arrived DOA, that my model wasn't in their system, to charging me sales tax when they weren't supposed to, to CSRs' who when to asked to speak to supervisors connected me to a phone that rang and rang and rang....I could go on and on and on but let it suffice to say, I will never again buy any, and I mean any, HP product, computer or not, because of their poor customer service.

Does anyone know if an order can be canceled within 12 hours of purchase? I've bought many times on Woot before. They said to allow 5 work days to process, but they're closed on weekends. Thanks, in advance. I appreciate the heads-up!

My HP Quad-Core Notebook w/Blu-ray arrived today(2-28-12). Can't wait to get started on it!!

Jackpine4now wrote:My HP Quad-Core Notebook w/Blu-ray arrived today(2-28-12). Can't wait to get started on it!!

Mine still doesn't show as shipped or have a tracking number, although I know they can sometimes take a while.

I'm curious, though, did yours arrive before you got a tracking number?

got my laptop today fast delivery

Has anyone gotten Ubuntu to run on this?

iamhappy726 wrote:Some of the wooters sound like teens experiencing their first hangover... Never again... Until the next opportunity arises..They'll be back.

This is the funniest thing I've read all day.

I have no way of tracking mine either. Also, I just read about the processor. NOPE

did you guys received the laptop before getting a tracking number? My order hasn't changed to shipped, but I really need to get it before Monday. Who else received it already?

davidsistiva wrote:did you guys received the laptop before getting a tracking number? My order hasn't changed to shipped, but I really need to get it before Monday. Who else received it already?

I got mine already, with no change in status listed on Woot. (in PA)

Got mine today . . . Blu-ray works fine, but no bluetooth?

Well, once again a laptop purchased from Woot! never got to me. I'm REALLY getting sick of this. I have to have these things shipped to me through a forwarding service (one that Woot! originally referred me to) because I am at a US military site overseas. For most things, this is not a problem.. but THIS time, Woot! did not timely notify me of shipping, and as a result my forwarding service sent me a notification that THEY had shipped to me a full day and a half BEFORE I got a notification from Woot!. I know, I know.. grumble grumble. The problem is, without timely notification from Woot!, I was not able to purchase insurance or special shipping from my forwarding service. Every single time that such has not been purchased for a laptop, it manages to be stolen (or lost... but my money is on stolen). So, the way I see it, Woot! is partially responsible for my loss. They don't see it that way, but I'm still trying to figure a way to appeal their opinion. Until this is satisfactorally rectified, Woot! has lost a good customer of (mostly) big ticket items.