WARNING BEWARE of this PRODUCT. TAKE MY ADVIUCE AND DO NOT BE FOOLED by THE ATTRACTIVE PRICE. (there is a REASON for this Its NOT a GOOD item)
Here is My History:
I Bought One of these on March 27, 2012 (Here on WOOT). It Took 2.5 weeks to reach Me. (to my Country)
It Came in the Original Product BOX (no Brown Box or Padding)(The Box Appear Pretty Beat up (like it was used)
After Local Customs Duty and Freight... to My Count I ended Paying about $240 US Total.
I Opened the Box and the items appeared used, the DVR had scratch marks. The Cords for the camera were wound Uneven and Had Saran Rap plastic Hold them together. The Zmodo Sign on the DVR was Even Pealing off.
I then had to order a hard drive for this, which took another Week and a Half.
After Following all the Instructions, I turned it On and it BEEPED constantly, Lites Flashing on the DVR and the Mouse. There is No POWER Button on the DVR, and the Power Button on the Remote Does Not Function.
After repeated attempts of Unplugging and Repluggin it, it Finally Came on After (after leaving it for about 3 Mins with BEEPING and Flashing)
I was able to reach as far as Formatting the Hardrive (a 1.5 Gb Seagate).
After this it worked for about 15 min. I then Unplugg it and next day I Mounted the Cameras around the House. (they are The Worse, They Show GREEN Tree and Leaves as Shades of Grey). The Night Vision Show only up to ABout 8-10 (not 30 feet) feet. and It shows in a Circular beam of Lite (like a Flashlite)
To my Dismay when I Hooked them up and Plug in the DVR, the Same thing with the BEEPING Occurred, this Time There was Nothing on the Screen. The Instruction Manual is very Vague (there is No Troubleshooting Guide in it) I spoke to a Friend and he said the Beeping could be it does not recognised the hardrive , ButI tried Removing the Hard drive and replacing it with A Different one (Smaller) Same Scenario, Constant BEEPS/ Flashing.
Even without the hardrve in the DVR it still Beeps and Flashes. So I know it Cannt be the H/Drive.
I tried several other days, same Problem.... Beping nothing else, No Picture No Menu nothing)
I gave up and Email WOOT 3 Times (THEY NEVER RESPONDED). I wrote them 3 days Ago (Still No response)
I wrote them 2 days ago about another Product (Unrelated to this one) Not a Complaint, More a Question on a product I ordered)...GUESS what they responded with 3 Replies from 3 different Service reps... in 24 hrs.
So I KNOW they Are DELIBERATELY AVOIDING my EMAILS on this PRODUCT.
I then FILED a Claim With PAYPAL and Paypal responded in 3 Days,
It was Only then PAYPAL wrote me and Said they reached a Settlement with the Merchant.... but I have to SHIP it With a Courier that Has "ONLINE tracking."
(Note:the MERCHANT STILL HAD NOT Contacted/replied to my emails] They Only Liaised with PAYPAL...and Paypal is the One who Forwarded the Message to me.
I have No problem Returning this ITEM, BUT the COSTS? I Dont thing I Should Have to Bear that Expense, Since I have already Paid a Total of $240 to Ship it down to my Country]
I CHEKCED its Will COST me $250 US to SHIP this thing back up with a Private Shipping Company here.(from My Country)
I dont Mind Shipping it with NORMAL POSTAL Service (this Will Cost About $50)
If the MERCHANT is Will To PAY the Private SHIPPING FEES from my Country NO PROBLEM. But if I PAY this $250 (I would have spent a Total of $240 (Already Spent) + 250 Shipping back = $490.
I am Seriously of the Opinion that this MERCHANT is TOTALLY Dishonest and is SELLING USED/Returned items under the Label of "NEW".
As My Product (From the appearance of it Was Definitely USED). The Fast that the Merchant had Not returned any of My Emails is Enough proof to me that he is Fully aware that his Products are defective.
This is the FIRST TIME I have Bought an ITEM online that Cost me So much and is NOT WORKING.
People this is a WARNING, DO NOT BUY this PRODUCT, You MAY JUST REGRET (the WAY I HAVE).