gpt999 wrote:I got mine yesterday and when hooked up, it goes from starting up to getting stuck on the "Launching Home Screen page..." :-( Anyone else seeing this??
Mine launched the Home Screen, connected to the Internet without a problem, downloaded the software update, installed it, restarted, and... same thing. After the fifth cycle through these steps, I used Roku live support chat to troubleshoot. I tried resetting it twice, as per their instructions. (Push the "Reset" pinhole on the bottom of the unit; hold for 60-90 seconds.) When it kept doing more of the same, they instructed me on how to return the unit to them for a replacement. Not sure how I like the unit, since I couldn't get it to start; however, their customer service seems pretty good to me.