I have purchased refurbished items in the past, so I was confident in this product. This was the first Android product I'd ever purchased and was very excited to see for myself why my peers prefer this system over the Apple OS. Well, through trial and error, I concluded that, despite the larger screen and discount price, I would rather use my iPhone and wished I would've spent $400 for an iPad instead. Android may be the way to go, but not refurbished. Such headaches, not worth it!! Buy New when it comes to a tablet!