jumojay wrote:Thanks Alan, but now I am more confused. I finally got hold of US service (in India, of course) and she said that only 2 of the contacts are used. Although there is plces for 3, only 2 have raised metal that contacts the battery. Is she bsing me?
For the record, the steady red light shows the battery is charged, but the unit will not power up at all when not plugged in
Ah I just gave a canned general reply, since most batteries like this are custom cut and only have what they need. Should've checked, it is a single 3.7V Li cell, so it does only need two contacts.. (A two cell battery needs 2 to power things, but 3 to charge safely, a middle tap to make sure it's balanced.)
OK your battery is charged. Take it back out, and insert it 5 or 10 times, to make sure the contacts wipe. Then leave it in, put on the cover and the LCD screen so it's easier to see if something turns on.
Make sure you're using the power switch on the left, since the other side also has off/on with the VOX. Switch the power switch on and off 10 or 20 times, maybe 100. Sometimes a film gets into switches etc in manufacturing, and using it some will clean it off and get it working. Same idea as battery in and out before.
Hard to imagine leaving the 3rd contact out was intentional, they're in mine and not so much on an item like this that they were doing it on purpose. Could be they missed the needed one on yours. Also, charging circuit being fine but the rest of the circuit to power the device not working is a relatively common failure.
I'd mess with it an afternoon, then if nothing works do the return. Both of mine powered up right off, but they are complex devices, yours easily could have developed a bad internal connection in shipping, assuming they didn't just miss a required contact..
Of course do the return with Woot, you don't want to mess with a manufacturer on something you just bought new that isn't working. Annoying taking the extra time, but you'll still be happy once you get a working one. Only tried them a little yet but they're great so far.