I have been involved "managing" five slingboxes (son, daughter, mine, two
for friends). I have concluded that if it works, good for you but if you
have problems you are in for a never ending battle.
I originally got a slingbox when it was still an independent company and
they worked flawlessly. Then they were bought out by one of the satellite
TV companies and it has been downhill ever since.
If something changes, like I got a new router, I could not get the slingbox
to work. I discovered that it would not accept an IP address from the new
router. I had to force my new router to go back to the old IP Address to
make it work.
If you go to the forums, forget it. I placed a question in February and got
a reply from Sling in May. And it made no sense. They were telling me I
had a firewall problem when the problem had nothing to do with firewalls.
If you try to follow the help pages you get different information and things
you cannot do. It is like the help just gives you random answers; nothing
connected to what your problem is.
If you have a working slingbox, DO NOT upgrade the firmware. I am sure that
killed the one I am trying to get working now.
And, man, if you have a problem, they love to force you to the "paid help".
Of course if it is like the forum help. Good luck!
One poster reported the person on the other end hung up when he asked for a
supervisor.
******************************** New Information ********************
I wrote the above last June. Just a week ago I was at my daughter's and had
to rearrange her network. Sure as $hit the sling solo didn't make it
through the change. It took me two hours of going through the "setup"
process. I would do identical steps but the setup software would give me
entirely different options sometimes. I finally got it almost working but I
couldn't get the "remote" to appear. My daughter got on her iPad and the
remote came up for her. That sling now works but only through her iPad.
Any other computer, including one wired to the same router cannot tune it
because of no "remote".
It is so frustrating to try to go through the setup steps and part way
through something takes you to a whole different set of steps. Even though
you did nothing different.
Pete
