WootBot


quality posts: 14 Private Messages WootBot

Staff

VIZIO 42" 1080p LED Smart TV w/ Wi-Fi

Speed to First Woot:
4m 18.779s
First Sucker:
sahilpatel12
Last Wooter to Woot:
bickyg
Last Purchase:
a year ago
Order Pace (rank):
Bottom 42% of Woot.com Woots
Top 32% of all Woots
Woots Sold (rank):
Top 18% of Woot.com Woots
Top 13% of all Woots

Purchaser Experience

  • 23% first woot
  • 9% second woot
  • 26% < 10 woots
  • 23% < 25 woots
  • 19% ≥ 25 woots

Purchaser Seniority

  • 17% joined today
  • 1% one week old
  • 3% one month old
  • 12% one year old
  • 67% > one year old

Quantity Breakdown

  • 100% bought 1

Percentage of Sales Per Hour

5%
5%
2%
2%
1%
2%
5%
10%
10%
12%
12%
7%
10%
9%
7%
0%
0%
0%
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0%
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12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11

Woots by State

zero wooters wootinglots of wooters wooting



Quality Posts


lichme


quality posts: 2744 Private Messages lichme

jthebird1977


quality posts: 27 Private Messages jthebird1977

Solid reviews at amazon

Proudly tracking via WootStalker.com

conanthelibrarian


quality posts: 3303 Private Messages conanthelibrarian

Lots of good reviews (4 out of 5 stars) over at samsclub.com


conanthelibrarian


quality posts: 3303 Private Messages conanthelibrarian

Nice little review over at lcdtvbuyingguide.com


ohsnaparoomba


quality posts: 2 Private Messages ohsnaparoomba

Actually, the reviewer admits in the comments thread that the entire review is based on first impressions from a trade show. it's not an actual review and is kind of misleading. Just sayin'!

conanthelibrarian wrote:Nice little review over at lcdtvbuyingguide.com



maa


quality posts: 1 Private Messages maa

I bought this TV at Sam's last year for $599. It's a really nice TV. Great picture, easy internet access. I have not had any problems with it at all.

JLoose


quality posts: 3 Private Messages JLoose

Do not buy TVs from woot. They are refurbed and packaged poorly. The LG TV I bought 6 months ago showed up in a banged up brown box and is now a giant paperweight. Buy new. And not from Woot.

marklikestv


quality posts: 1 Private Messages marklikestv

Has anyone else had a poor experience with TVs from Woot? I was really contemplating buying this one but J's comment has me reconsidering.

gkferguson


quality posts: 0 Private Messages gkferguson
marklikestv wrote:Has anyone else had a poor experience with TVs from Woot? I was really contemplating buying this one but J's comment has me reconsidering.



Yep, I sure have. Bought a Philips refurb which only lasted for a few uses before developing a power issue. It will still turn on at some random times, but unfortunately those times are not necessarily when we'd like to watch it.

conanthelibrarian


quality posts: 3303 Private Messages conanthelibrarian
marklikestv wrote:Has anyone else had a poor experience with TVs from Woot? I was really contemplating buying this one but J's comment has me reconsidering.



I purchased an LG from Woot about a year ago. The controls on the TV did not work (the remote worked fine) from day 1 but the picture is great. If it wasn't for the fact that I was in the middle of moving when it came, I probably would of returned it and asked for a replacement. Other than that, it's a great TV.


wearemany


quality posts: 2 Private Messages wearemany
JLoose wrote:Do not buy TVs from woot. They are refurbed and packaged poorly. The LG TV I bought 6 months ago showed up in a banged up brown box and is now a giant paperweight. Buy new. And not from Woot.



Are you aware that Woot/Amazon has the best return/replacement service in the history of man? if your TV came with a dog eared box Woot would have sent you a over night replacement with no questions asked.

Consider this your fault.

kermur


quality posts: 0 Private Messages kermur

I bought a similar Vizio 42 inch / 120hz from Woot about 6 months ago. Perfect shape- listed as "refurbished" but delivered brand new. Best purchase I've ever made. Love it. This one looks even better (narrower edges)

My 2 shillings.


Kerry

marklikestv wrote:Has anyone else had a poor experience with TVs from Woot? I was really contemplating buying this one but J's comment has me reconsidering.



noelopes


quality posts: 5 Private Messages noelopes
kermur wrote:I bought a similar Vizio 42 inch / 120hz from Woot about 6 months ago. Perfect shape- listed as "refurbished" but delivered brand new. Best purchase I've ever made. Love it. This one looks even better (narrower edges)

My 2 shillings.


Kerry



Agreed! I bought the refurb Vizio 32 inch, Smart TV about a month ago. After some connectivity issues with the wifi (which I solved by moving the modem less than 100 feet...through no less than 3 walls...away...listen, I tried, it's not like I went over to amazon and gave it 1 star because of my own idiocy) it has worked without issue...and as a side note, I've been VERY pleased running Netflix through this at 8 bucks a month. My 100/month satellite dish is starting to feel the mid-summer heat a little early.

outoftune


quality posts: 3 Private Messages outoftune

I just read a review on Amazon, say's "It won't do NETFLIX!"..Can this be true?

cosmicac


quality posts: 6 Private Messages cosmicac
JLoose wrote:Do not buy TVs from woot. They are refurbed and packaged poorly. The LG TV I bought 6 months ago showed up in a banged up brown box and is now a giant paperweight. Buy new. And not from Woot.



I had the same thing happen to me. I bought a 3D LG 46" and it arrived damaged, scratched, and poorly packed; but Woot took it back, and gave me a full refund; so I took a chance and bought another LG from Woot. Well this time the LG HDTV was well packaged and arrived in "like new condition." This is not an LG, it's a VIZIO, but I feel Woot has worked to improved their Big Screen TV shipping procedures.

daxe


quality posts: 0 Private Messages daxe

I wasn't going to buy anything from woot what with the new "cart". But I couldn't say no to this deal.

quantm1366


quality posts: 0 Private Messages quantm1366
outoftune wrote:I just read a review on Amazon, say's "It won't do NETFLIX!"..Can this be true?



Not true at all, I bought this TV New from a retail store a week ago and it plays Netflix just fine. There is an issue with the wifi, either move your router close or us a wired connection.

kiminy


quality posts: 0 Private Messages kiminy

I bought one of these new last month, and I can highly recommend it. Netflix works just fine, as does Amazon instant video. The third service offered on the TV is M-Go, but I haven't tried it.

xfiles954


quality posts: 0 Private Messages xfiles954
wearemany wrote:Are you aware that Woot/Amazon has the best return/replacement service in the history of man? if your TV came with a dog eared box Woot would have sent you a over night replacement with no questions asked.

Consider this your fault.



where is it stated actually what their return policy is? also refurbs are supposed to be checked out better than new items and gone through an intense check but unless it is manufacturer refurbed all bets are off it is a crap shoot and gamble I have bought refurb stuff from woot and its hit or miss and as far as cosmetic scratches good luck I was told by woot that they DO NOT RETURN FOR COSMETIC REASONS I bought a refurb ipod touch and called them up after I received it becuase it was all scratched up showing heavy usage and was told sorry we cannot accept returns for cosmetic reasons I replied but this is a refurbed item it should look as new they said sorry it is not refurbbed by apple but by a third party learned my lesson no refurbs for me unless backed by a square trade or manufacturer refrub warranty

isaacthegamer


quality posts: 0 Private Messages isaacthegamer

I have a TV that's almost exactly the same as this one. The main problem with Vizio TVs is that, when you turn the screen on, it takes 10-15 seconds for an image to appear. Obviously this is nitpicky, but if you get a Vizio, that's what you'll notice right away.

Anyway, this TV comes with Yahoo! Apps, so there aren't as many apps as on a Roku box or on another smart TV. But, it has the main ones, like Netflix, they work well, and you can pull them up at any time. My remote even has a Netflix button, to make it easier.

Overall, I am happy with the TV. I did not buy it from Woot, though, and I bought it new.

anniemc21


quality posts: 0 Private Messages anniemc21
marklikestv wrote:Has anyone else had a poor experience with TVs from Woot? I was really contemplating buying this one but J's comment has me reconsidering.



I bought a refurb Hisense TV a while back that arrived in good packaging, but the screen was damaged. Woot's customer service was awesome about the return process and gave me a full refund. I'm not totally disillusioned on refurbished TVs, so I'm trying again, mostly because I know I'm covered if it's broken.

houstong


quality posts: 0 Private Messages houstong

Terrible experience buying a TV from woot - bought one last year and had nothing but trouble. First one took 3 weeks to arrive using a transport company I had never heard of, when it did, I had to wait at home during a 5 hour window for them to show up (and they were still late), and it turned out to be the wrong model... like TV in the box wasn't even the same brand as the box carrying it. Woots response (swear to god, nothing more than this one line) "oops, sorry about that, we'll send another one". Quality control anyone?

Two weeks later and another stint waiting at home during the 5 hour window, the right TV showed up. I installed it only to find several dead pixels. Emailed woot again, they offered to pick it up and refund my money, but wouldn't replace or fix it. No apologies, no credits for a future order, nothing. 5 weeks of wasted time and 4 stints waiting for a brand-less delivery company, and absolutely no concern or help from "customer service"... Strange, because both woot and Amazon have been known for their CS. Regardless, don't ever buy a TV from this place.

marklikestv wrote:Has anyone else had a poor experience with TVs from Woot? I was really contemplating buying this one but J's comment has me reconsidering.



bluemaple


quality posts: 73 Private Messages bluemaple

I can't be the first one to wonder, given Woot's penchant for transparency and its stature, why they wouldn't gladly try the following improvement idea...

It seems the most common refurb concern is 'should I trust a refurb?' - anything that can improve that trust would be good for Woot. And hopefully would encourage more comments regarding the actual product!

Develop a standardized "Refurb Category Rating" something like the following:

- Manufacturer refurb: we got these directly from the manufacturer. If available, link to manufacturer policy included in product info.

- Thrid Party Refurb: we go these from a trusted third party refurb company.

- ?: We do not know the extent of the refurbishment, but the price reflects that and this product is still covered by our wonderful return policy.

People have different tolerance levels for refurbs - some only trust the manufacturer and others are willing to take a bit more risk for the right deal.

superbloom


quality posts: 0 Private Messages superbloom

I just purchased the 39" Vizio refurb'ed from woot, and the picture is great. Perhaps I'm lucky but there were absolutely zero scuffs on the unit, and so far it works perfectly. I don't think I'd shell an extra $100 for 3 inches and some smart features, especially since I have an Apple TV and a bunch of game systems, but I have faith in woot's refurbs.

mkentosh


quality posts: 310 Private Messages mkentosh

This is the time I wish I had the money to buy things like this, this is a great deal and would look great in our family room.

internexus


quality posts: 0 Private Messages internexus

I bought a 37" Vizio from Woot back in April of 2010 and it's still running great, I personally wouldn't hesitate to purchase another from them in the future. My experience...

rusragsdale


quality posts: 0 Private Messages rusragsdale
marklikestv wrote:Has anyone else had a poor experience with TVs from Woot? I was really contemplating buying this one but J's comment has me reconsidering.



I bought a 47" Vizio 3D back in January. Hooked components up through a receiver; but found that the RCA composite input on the TV did not work, so my WII and older VCR (don't say it) couldn't be used. I requested a RA, and checked on shipping it back... $100 for shipping! Unfortunately, I had disposed of the box and a major shipping company wanted over $50 to package and was very pessimistic about it reaching its destination without further damage. I decided against sending it back. I bought a HDMI adapter for the WII, so it works now; but just have reservations about buying refurbished again. I do recommend not disposing of the original packaging if you do purchase. I will say that mine came in original box and was packaged like new.

bcarr123


quality posts: 6 Private Messages bcarr123
marklikestv wrote:Has anyone else had a poor experience with TVs from Woot? I was really contemplating buying this one but J's comment has me reconsidering.



I bought the 32 inch Vizio Smart TV last month from Woot. It also was a refurb. It shipped fast, was packed well and I love the TV.

I would buy another.

ThunderThighs


quality posts: 555 Private Messages ThunderThighs

Staff

JLoose wrote:Do not buy TVs from woot. They are refurbed and packaged poorly. The LG TV I bought 6 months ago showed up in a banged up brown box and is now a giant paperweight. Buy new. And not from Woot.


I'm sorry you had a proble with the delivery of your TV. We did have some issues with the LGs (actually a small percentage of those delivered) and we have worked with our vendors to improve packaging and delivery. Nothing is perfect but we will always work with you to make it right if the TV is damaged during delivery.



Customer Service: support@woot.com ••• Allow 1-2 business days for response.
••• ► Woot's Return Policy
◄ ••• ► Did you check your spam/junk folders for a CS reply?
CANCEL?? How to cancel your order in the first 15 minutes!! - except Woot-Offs & expedited orders

raspis


quality posts: 0 Private Messages raspis
marklikestv wrote:Has anyone else had a poor experience with TVs from Woot? I was really contemplating buying this one but J's comment has me reconsidering.



Yeah, I got a 42" Vizio a couple of months ago and it was shipped in the original box. Mine has a few dings in the back of the case, but luckily no screen damage and it still works. Woot REALLY needs to invest in some packages to ship these TV's.

fshoemak


quality posts: 1 Private Messages fshoemak
gkferguson wrote:Yep, I sure have. Bought a Philips refurb which only lasted for a few uses before developing a power issue. It will still turn on at some random times, but unfortunately those times are not necessarily when we'd like to watch it.



I purchased a UN40ES7500 240 herts or what ever and have to date not had a problem with it.

It is a model not sold in the US and features the ability to add a evolution kit when they come out.

Never saw a picture any better than thus one.

It has a woot and square trade warrenty on it.

WOOT IS GREAT AS FAR AS I AM CONCERNED.

ThunderThighs


quality posts: 555 Private Messages ThunderThighs

Staff

bluemaple wrote:I can't be the first one to wonder, given Woot's penchant for transparency and its stature, why they wouldn't gladly try the following improvement idea...

It seems the most common refurb concern is 'should I trust a refurb?' - anything that can improve that trust would be good for Woot. And hopefully would encourage more comments regarding the actual product!

Develop a standardized "Refurb Category Rating" something like the following:

- Manufacturer refurb: we got these directly from the manufacturer. If available, link to manufacturer policy included in product info.

- Thrid Party Refurb: we go these from a trusted third party refurb company.

- ?: We do not know the extent of the refurbishment, but the price reflects that and this product is still covered by our wonderful return policy.

People have different tolerance levels for refurbs - some only trust the manufacturer and others are willing to take a bit more risk for the right deal.


Interesting idea but probably not feasible. A few things to note:

We don't refurbish any product ourselves.
The number of issues with damaged product is actually a very small percentage of any sale (low single digit percentage).
Customers with issues are more likely to post than those that are off enjoying their product.
We take every issue seriously and will work with you as best we can within our ability (e.g. availability of replacements, warranty, etc.).

Refurbs can take many forms:
Repaired & checked by third party company
Manufacturer refurbished (remember they can contract out to third party as well)
New but older model
Customer remorse return
Packaging change or correction
Overstock from other retailers

Again, we want your buying experience to be a good one and we will work with you to make that happen. Just bear with us when things don't go as well as planned.



Customer Service: support@woot.com ••• Allow 1-2 business days for response.
••• ► Woot's Return Policy
◄ ••• ► Did you check your spam/junk folders for a CS reply?
CANCEL?? How to cancel your order in the first 15 minutes!! - except Woot-Offs & expedited orders

ThunderThighs


quality posts: 555 Private Messages ThunderThighs

Staff

raspis wrote:Yeah, I got a 42" Vizio a couple of months ago and it was shipped in the original box. Mine has a few dings in the back of the case, but luckily no screen damage and it still works. Woot REALLY needs to invest in some packages to ship these TV's.


Some things are out of our control.



Customer Service: support@woot.com ••• Allow 1-2 business days for response.
••• ► Woot's Return Policy
◄ ••• ► Did you check your spam/junk folders for a CS reply?
CANCEL?? How to cancel your order in the first 15 minutes!! - except Woot-Offs & expedited orders

Mattskimz


quality posts: 1 Private Messages Mattskimz

Does anyone know why this LED looks so thick?? Every LED I've seen looks very thin, while this TV looks more like an LCD or Plasma.

P.S. I have bought three refurb TV's from woot in the past 5yrs and havent had single issue. In addition, I have over 90 purchases, most of which I would have to guess have been refurbs, and again, have had no issues...cosmetically or functionally



blacknight595


quality posts: 1 Private Messages blacknight595

In regards to the 120 Hz, the reviewer in the CNET review made it sound as though it is actually 60 Hz. What does he mean by that? Also the lack of VGA input is a bit annoying, but I don't know that it would stop me from buying as much as a 60Hz.

notalwaysso


quality posts: 1 Private Messages notalwaysso
marklikestv wrote:Has anyone else had a poor experience with TVs from Woot? I was really contemplating buying this one but J's comment has me reconsidering.



I have a 37" Vizio that I purchased from Woot 2 + years ago. refurb. I am pleased and it is working well. You might want to consider a square trade warranty. It is a bit scary after the first 90 day are finished.

luke975


quality posts: 13 Private Messages luke975
wearemany wrote:Are you aware that Woot/Amazon has the best return/replacement service in the history of man? if your TV came with a dog eared box Woot would have sent you a over night replacement with no questions asked.

Consider this your fault.



you're close. amazon has the best return policy ever. woot clings to their independent subsidiary title and makes their own rules. including being the only seller that subscribes to fulfillment by amazon yet doesn't offer the speedy shipping.

I always did like yardsales.

bluemaple


quality posts: 73 Private Messages bluemaple
ThunderThighs wrote:Interesting idea but probably not feasible. A few things to note:

We don't refurbish any product ourselves.
The number of issues with damaged product is actually a very small percentage of any sale (low single digit percentage).
Customers with issues are more likely to post than those that are off enjoying their product.
We take every issue seriously and will work with you as best we can within our ability (e.g. availability of replacements, warranty, etc.).

Refurbs can take many forms:
Repaired & checked by third party company
Manufacturer refurbished (remember they can contract out to third party as well)
New but older model
Customer remorse return
Packaging change or correction
Overstock from other retailers

Again, we want your buying experience to be a good one and we will work with you to make that happen. Just bear with us when things don't go as well as planned.


Thanks for the thoughtful response @TT.

Yah, I realize Woot doesn't refurb things itself.

But certainly your buyers know generally (or should know) what category of "non-new" they are buying. Otherwise why would Woot take a chance with its reputation - of an unknown product?

And you list some excellent additional rating categories that would be very helpful to potential Woot customers!

At a minimum, perhaps I don't know where to look, but a link in each "non-new" product to a "what is a Woot refurb" page would be really nice. You've already written the first draft (above)!

donslin


quality posts: 3 Private Messages donslin

Personally, I would never buy a refurb or used tv, nor would I buy even a new one online unless it was a truly awesome deal.

As for brands---I don't think any of them would beat my Samsung. It has tons of features--some I don't even know what they do---and a fantastic picture. Paid $1800 for it and have not regretted a single one of those dollars.

Added a Yamaha surround sound system and I am like a pig in mud : )