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In for 1.
I really need a vacuum, this Dyson was the whole reason I woot. Now that I have one I can get other useless things
“I think there were a lot of people out there who were upset with me for one reason or another.” - Kwame Kilpatrick
"Why was Gary Brown fired. It will be asked, I need short, powerful answer I just need a good answer,"- Kwame Kilpatrick text message
quality posts: 1
cmakanui wrote:I bought one and am really excited and confident about my purchase. Dyson came to my engineering orientation class as a guest speaker. You can tell he really believes in his product and is always trying to improve it.
What a great idea but for those of you with BERER or SHAW carpet you may want to read this review before purchasing it. I don't know if this is true but I imgine it is.
I just bought the Dyson DC14 Low Reach to be used on both hardwood floors and my new carpet. The first use on my brand new carpet produced a horrible noise. I called Dyson the very moment I hard the noise and not once did they warn me not to use it on my new wall to wall. They walk me through a procedure of turning the vacuum on it's back and side and after a few tries the vacuum stopped making the noise. The next day I notice a fuzzy spot on my brand new carpet. I contacted both the carpet maker and Dyson. Guess what? You can not use the carpet setting to vacuum your nylon Berber wall to wall carpet without voiding the warranty on the carpet per Dyson but per Shaw you can not use a Dyson at all. Also, I got a nice little form letter from Dyson stating Berber carpet manufacturers consider their carpets to be delicate and instruct for a suction only vacuum to be used on their carpets. Therefore, we cannot take responsibility for the damage to your carpeting. Well if you read the shaw carpet information for taking care of their carpet it says to use a beater brush with good suction but if you call them they do say it voids the warranty on their product as well. So people don't buy this if you have a Berber carpet. Also, for the record I did read the entire manual before I used this product(I always read every product manual before use). It does states use machine on Bare Floor mode on fine or delicate carpets. But it also says on the very same page to use carpet setting so brushbar turns when vacuuming carpets. Wow! Who knew plain nylon wall to wall Berber carpet was so delicate? Not me and both are going back because I am still within my money back guarantee period.
At least I'm not the only one who has heard this.
No more WOOT! for me! This new site makes my eyes bleed.