tnerb123


quality posts: 0 Private Messages tnerb123

So is this an issue? I bought a computer the other day and my card has been charged for the item, yet the item does not show under my account.

What gives? Your what is woot section states a email will be sent out when the item ships. Since you charged my credit card already I assume you shipped the item but yet have not gotten the email that its shipped.

Help???

WOOT!

shrdlu


quality posts: 3 Private Messages shrdlu
tnerb123 wrote:So is this an issue? I bought a computer the other day and my card has been charged for the item, yet the item does not show under my account.

What gives? Your what is woot section states a email will be sent out when the item ships. Since you charged my credit card already I assume you shipped the item but yet have not gotten the email that its shipped.

Help???



You'll have MUCH better luck sending email to service@woot.com, but you don't even say *which* woot site. If it was sellout, then it will be under your account over on sellout. In addition, it can take up to five *business* days for that shipping notice to be sent to you. Shipping's a lot quicker lately than it used to be, so you're lucky in that respect.

It takes months to find a customer, but only seconds to lose one.
The good news is that we should run out of them in no time.

http://demotivators.despair.com/demotivational/disservicedemotivator.jpg

tnerb123


quality posts: 0 Private Messages tnerb123
shrdlu wrote:You'll have MUCH better luck sending email to service@woot.com, but you don't even say *which* woot site. If it was sellout, then it will be under your account over on sellout. In addition, it can take up to five *business* days for that shipping notice to be sent to you. Shipping's a lot quicker lately than it used to be, so you're lucky in that respect.



I am such a padawan didn't even realize the sites were different. And yes it was on sellout. thanks for setting me straight.

WOOT!

shrdlu


quality posts: 3 Private Messages shrdlu
tnerb123 wrote:I am such a padawan didn't even realize the sites were different. And yes it was on sellout. thanks for setting me straight.



No problem.

Welcome to Woot!

It takes months to find a customer, but only seconds to lose one.
The good news is that we should run out of them in no time.

http://demotivators.despair.com/demotivational/disservicedemotivator.jpg