How long does it normally take for our purchases to be shipped?

Flemwad wrote:

How long does it normally take for our purchases to be shipped?

3-5 days depending on the timing of the woot... If it's a woot-off item or there's a weekend or holiday thrown in the middle, plan on 5 days... The 'your account' page is usually updated before the notification e-mails are sent. You might check there.

tall4agirl wrote:

3-5 days depending on the timing of the woot... If it's a woot-off item or there's a weekend or holiday thrown in the middle, plan on 5 days... The 'your account' page is usually updated before the notification e-mails are sent. You might check there.

I always give my items a week and half from time of order until delivery. Usually it is much faster than that, but that way I don't panic too early.

sTuart

I ordered an item during the woot-off on Fri. 11-18 and as of today, 11-28, when I check my account, it shows that I purchased the item, but it doesn't have any shipping information. I'm not too worried, but it seems that everyone usually receives their items pretty quick from the messages that I've read on the boards. Has anybody got any suggestions? Thanks~

murphychick wrote:

I ordered an item during the woot-off on Fri. 11-18 and as of today, 11-28, when I check my account, it shows that I purchased the item, but it doesn't have any shipping information. I'm not too worried, but it seems that everyone usually receives their items pretty quick from the messages that I've read on the boards. Has anybody got any suggestions? Thanks~

I ordered only one item in the woot-off, and it was delivered (in California) a week ago.

But that was apparently drop-shipped from another location, and via UPS, so it doesn't fit the typical woot pattern. They may have rushed it for the holiday, since it was a slicing knife.

I think the usual suggestion of five business days means you should wait another day or two before getting alarmed about it.

murphychick wrote:

I ordered an item during the woot-off on Fri. 11-18 and as of today, 11-28, when I check my account, it shows that I purchased the item, but it doesn't have any shipping information. I'm not too worried, but it seems that everyone usually receives their items pretty quick from the messages that I've read on the boards. Has anybody got any suggestions? Thanks~

I ordered 3 different items... 1 came last week, 1 came today and the third is somewhere in never woot neverland. I would give it another day or two before you get too worried. Check the thread for the particular product you are missing to see if others have received theirs. If they have, you may want to e-mail woot. Good luck!

Thanks Obob and Tall4aGirl~
Where exactly does it show the shipping date? I've checked the email from woot and "your account". After I click on the order #, it says the usual stuff about the credit card being charged, the shipping address that the product is being shipped to, but I don't see anything resembling shipping dates. Thanks again~

murphychick wrote:

Thanks Obob and Tall4aGirl~ Where exactly does it show the shipping date? I've checked the email from woot and "your account". After I click on the order #, it says the usual stuff about the credit card being charged, the shipping address that the product is being shipped to, but I don't see anything resembling shipping dates. Thanks again~

You should get a separate email as well.
But either way, that won't be until it ships ... and occasionally, not until a day or two after, as happened with my woot-off knife.

I emailed Woot yesterday evening due to not hearing anything from them concerning shipping my purchase during the woot-off on 11-18-05. I received an email from them this morning.

"we are a little behind due to the holiday last week, your order looks
ok on this end. sorry for the delay."

So I guess nothing is wrong.....just extremly behind and slow these days.
P.S. I'm in San Antonio (5 hours away)

murphychick wrote:

I emailed Woot yesterday evening due to not hearing anything from them concerning shipping my purchase during the woot-off on 11-18-05. I received an email from them this morning. "we are a little behind due to the holiday last week, your order looks ok on this end. sorry for the delay." So I guess nothing is wrong.....just extremly behind and slow these days. P.S. I'm in San Antonio (5 hours away)

I'm from around the Austin area (3 hrs. away). Didn't order anything during the woot-off, but did buy something last week. Still waiting for my order to be updated. Wish I had a reason to go to Dallas, might see if they'd let me pick it up in person.

Based on everybody's experience...

If an item is bought on, say a Wednesday, when will it be shipped by Woot?

When will the buyer receive email notification of shipping plus the tracking number?

Thank you.

I've ordered 3 items over last week and not work shows as shipped. When does woot update or give shipping information. I'm sitting wondering if I've getting woots.

Does any one have any idea as to when Woot Off products will ship? I ordered an RC car and I'm wondering when it will arrive. Are there significant delays on Woot Off orders since there is such a high volume of items to be shipped?

i was just wondering the same thing. I purchased my first woot durring this woot-off. *rubs hands together* man oh man i can't wait for my toaster/breadbox. :P

I to ordered during the woot off and was wondering about arrival.

Bought on Thursday so it has been 4 regular days, and two business days, so I figure they have until friday of this week to ship it (that is the day after the 5th buisiness day). After then I will start to get worried.

I really hope they ship it before then, I was hoping to use my new wireless keyboard to type up an english essay due on wednesday.

I ordered during the woot-off on the 14th, and am also still waiting for my item to be shipped.

I ordered way too much stuff in the Woot-Off as I'm sure many others did. I'm not complainging about that, though.

I'm concerned about the tracking info that I received today for my packages.

I got 7 emails this morning with shipping information. Three of the emails had the same tracking number and when I went to look it up, it shows that it was delivered yesterday to Pompano Beach, Florida. Except I live in Minneapolis, Minnesota.

I already received my Microsoft wireless keyboards on Monday, but I haven't received any of the other items yet. Did the Woot tracking system get confused with all of the Woot-Off shipments? The "My Account" page shows all of my orders but when I click on the order numbers, none of them show tracking information.

well, today is the 5th day since I ordered on my woot-off item so I am hoping to recieve some shipping info either today or tommorow.

Hah! Yeah, I bought someting in the Wootoff, and ten minutes ago I decided it was taking too long to ship and started browsing this forum -- and before I could post anything, the tracking number shows up. Good timing!

Yeah, sounds like their shipping department's a little constipated from this Wootoff. Ah well.

Anyone else as anxious as I am to get their woot off item[s] shipped?

Would appreciate it if you post when your item ships or you receive it along with what the item was.

I'm waiting on the Logitech Bluetooth headset myself; still no status on my account.

how do I find why my order did not ship?

pastordk wrote:how do I find why my order did not ship?

Maybe email them? You could try service@woot.com.

Other useful woot addresses at

http://www.woot.com/WriteUs.aspx

Is there a way to tell how a particular woot item is going to ship out? The reason I ask is that sometimes Woot has shipped me things FedEx, signature required, which is a bit difficult to give while I'm at work.

Conversely, I don't want all my woots shipped to work, because it's annoying for Purchasing to have to deal with personal type items. Is there a way to tell how an item is going to ship?

Is the no shipping to Massachussetts thing a joke..
I know the writers on Woot.com love to use their humor in pretty much everything they write, but I'm not 100% on whether that was a joke or not.

gimmaroon wrote:

No, we do not ship outside of the continental United States at this time. We do not ship to APO/FPO addresses, Canada, Mexico, Alaska, Hawaii, nor to Maggie's Nipples, Wyoming or Assinippi, Massachusetts at this time.

Do you actually live in Assinippi, Massachusetts?

No, not in Assinippi...
But in Mass. I didn't realize specific towns/regions could be excluded.

Newbie wooter here. I finally made my first purchase - was so excited that I didn't pay attention to the shipping address portion. It has my po addy not a physical one. Poking around I found out that woot uses FedEx to ship. Is there a way I can change the shipping addy on my recent purchase? I have already changed it on the other.
wonderdog

i checked the FAQ but didn't see anything and just recently placed my first orders so i don't know if there is any way to track my orders.

do they just show up one day unexpectedly or is there a way to track?

thanks

apparently i didn't read the 'FAQ' otherwise known as 'what is woot?'. here's the answer

How can I track my order?
Regardless of shipping method, you will get a tracking email once your order ships. You can check your order status by logging in and clicking the “My Account” tab at the top of the page. Your account page will list all your previous orders. Click on the order number to view tracking information for that order. Do not email us the next day asking when your item will ship. Take a breath. Have a cup of coffee. Patience in all things, grasshopper.