1 of the 3 shirts I ordered was ridiculously small, the other two fine and exactly matched the size, build, and quality of 3 of the same shirts I bought at a Polo outlet 10 years ago (yes, those thin things lasted that long). On Jan 19 I submitted a web form for replacement, received the automated reply that it was received (case #CAS-XXX)... and have heard only great sucking sounds, zip bupkis nada. What gives?
So now that Woot has a new overlord, we get poorer selection, higher prices PLUS tax - but no Amazon service to back it up? The term "eviscerated" comes to mind... I was part of a major sales mistake by the old Woot, and while they didn't have the formal, ready-made response like Amazon does to customers, they were fast to respond, explain, and eventually work out a fair solution everyone was perfectly happy with. And the item was only about 30% more expensive than these shirts.