sushilkuswain


quality posts: 0 Private Messages sushilkuswain

Hi,

I am a regular wooter. Just about an hour ago I placed order for order number # 35109014. Immediately I realized to cancel this and immediately send email to service@woot.com to cancel my order. Can WOOT please confirm if this is cancelled and I will get refunded.

sushilkuswain


quality posts: 0 Private Messages sushilkuswain
sushilkuswain wrote:Hi,

I am a regular wooter. Just about an hour ago I placed order for order number # 35109014. Immediately I realized to cancel this and immediately send email to service@woot.com to cancel my order. Can WOOT please confirm if this is cancelled and I will get refunded.




Bob Cancelled and refunded within no time. WOOT is great, I love WOOT.

andrys1


quality posts: 0 Private Messages andrys1

It's a weekend, so my attempt to cancel Order # 35132736 ( assigned Case # W-929545-B0TQ and saying there's no staff on the weekends).

I hope it doesn't ship before Monday though.

I misread the description of the BoomBoom (Philips) and it's not a match for my Flip Mino HD that I got from you. So I'm hoping you can cancel before it's shipped.


QUESTION: I prefer my panix.com address but had to use the Yahoo one when I ordered my 2nd item recently, so I have two accounts.

Can those be put together into one account,
using the panix.com address?

Thanks,

- Andrys

thatcanadian


quality posts: 0 Private Messages thatcanadian

I just sent an e-mail to request an order cancellation to service@woot.com. The case number is [mod: order info removed] and I really need to make sure this order gets canceled and refunded as soon as possible. I have no doubt in the woot! system, however I just want to be extra sure that this get completed.

daintyapropos


quality posts: 0 Private Messages daintyapropos

I just sent an email to cancel my order of pink buckyballs, because it turns out the person I bought them for already had buckyballs and had no interest in them. Really hope it works out: I am a poor college student.

derekhnguyen85


quality posts: 0 Private Messages derekhnguyen85

just cancelled my order. hopefully they'll cancel it

santiagoh


quality posts: 0 Private Messages santiagoh

Hi, I wont be able the receive the item on time. Please cancel my order # removed asap.

Thank you for your help!

aused1


quality posts: 1 Private Messages aused1

Please cancel order: removed

I placed an order this morning. I then emailed Woot this morning to cancel an order. I have not yet recieved a response. But in case they have someone monitor this thread I'll request it here as well.

Please cancel order: removed

DennisWKam


quality posts: 22 Private Messages DennisWKam

Staff

aused1 wrote:Please cancel order: removed

I placed an order this morning. I then emailed Woot this morning to cancel an order. I have not yet recieved a response. But in case they have someone monitor this thread I'll request it here as well.

Please cancel order: removed



Hmm... sorry for the delay. We have cancelled and refunded your order.

pepeniner4ever


quality posts: 0 Private Messages pepeniner4ever

Hello,
Placed a order 35672350 this morning and need to CANCEL it, sent email to service@woot.com but just in case I'll post my request here too.
Thank you,

pepeniner4ever


quality posts: 0 Private Messages pepeniner4ever
pepeniner4ever wrote:Hello,
Placed order (mod edit: order #) this morning and need to CANCEL it, sent email to service@woot.com but just in case I'll post my request here too.
Thank you,



Bob cancelled my order very quickly, thanks Bob!

tirtawn


quality posts: 0 Private Messages tirtawn

Hello,

I placed an order 35690301 and need to cancel it, I have sent the email to service@woot.com but just in case I also post my request here too.

Thanks for the help

tirtawn


quality posts: 0 Private Messages tirtawn

Nice...Bob is very fast . Order cancelled. Love woot.

danelllie


quality posts: 0 Private Messages danelllie

Urgently need to cancel an order. I purchased the wrong Dyson. I wanted the DC25 not the 24. Made a mistake. Please cancel order # 35683772. Sent an email to woot service however I just noticed I bought the wrong item today. Please cancel ASAP. Thanks

ThunderThighs


quality posts: 318 Private Messages ThunderThighs

Staff

danelllie wrote:Urgently need to cancel an order. I purchased the wrong Dyson. I wanted the DC25 not the 24. Made a mistake. Please cancel order # 35683772. Sent an email to woot service however I just noticed I bought the wrong item today. Please cancel ASAP. Thanks

Best thing to do is to send an email to service@woot.com for assistance.

kkshields


quality posts: 14 Private Messages kkshields
danelllie wrote:Urgently need to cancel an order. I purchased the wrong Dyson. I wanted the DC25 not the 24. Made a mistake. Please cancel order # 35683772. Sent an email to woot service however I just noticed I bought the wrong item today. Please cancel ASAP. Thanks



I just responded to your email regarding this issue.

askmgb


quality posts: 0 Private Messages askmgb

Hi,

NEED TO CANCEL ORDER

Thanks,

SMITH

RatherBNmexico


quality posts: 0 Private Messages RatherBNmexico

Can I please cancel my order? Order number is . I figured out I need the money for food, being a broke college student and all. Thank you

DennisWKam


quality posts: 22 Private Messages DennisWKam

Staff

askmgb wrote:Hi,

NEED TO CANCEL ORDER

Thanks,

SMITH



RatherBNmexico wrote:Can I please cancel my order? Order number is . I figured out I need the money for food, being a broke college student and all. Thank you



We have cancelled and refunded both orders. Please feel free to email service@woot.com if you need to cancel an order. There's a much better chance that we'll get back to you faster.

youngjunh


quality posts: 0 Private Messages youngjunh

Could you cancel the order, 35781321‏? I bought this for my wife, but she thinks it is too big for her small hands.

I already sent an email to service@woot.com, but I'm writing it here again to make sure nad for better visiblity.

Thanks,
Young

deboer


quality posts: 0 Private Messages deboer

Dennis,
Could you please cancel my order and return the paypal fund? Order number is 35830923. I also sent email but leave this just in case.
Thank you!!!
SK

Jennsis


quality posts: 0 Private Messages Jennsis

I need to cancel my order number 35907103, I sent an email but I also wanted to leave a message here. I appreciate your response.

Thanks!

tienila


quality posts: 0 Private Messages tienila

Hi,

I would like to cancel my ORDER 35945523 please.

Thanks

cbadynee


quality posts: 0 Private Messages cbadynee
tienila wrote:Hi,

I would like to cancel my ORDER (mod: edited) please.

Thanks



The good people of WOOT are more than reasonable. You should copy the contents of your confirmation email into a message to service@woot.com explaining your need to cancel your order. Of course, you need to do this in a timely manner. If you wait too long and the order gets processed for shipment you may be out of luck. I've had ONLY good experiences with WOOT.

CBVB

gr8whtd0pe


quality posts: 0 Private Messages gr8whtd0pe

Attempting to cancel order number (mod: edited). Should have read the reviews first. My mistake.

goldenthorn


quality posts: 34 Private Messages goldenthorn

Volunteer Moderator

gr8whtd0pe wrote:Attempting to cancel order number (mod: edited). Should have read the reviews first. My mistake.



Hi there. Please read the post above yours. This is not the place to go to cancel an order. Sure, a CSR might see your post. But just as likely--considering there's a wootoff going on--s/he won't. Please email support@woot.com with your order number and request. Do it immediately.

(In the future, read the reviews before purchase, yeah? Due diligence, my friend: the responsibility of every consumer!)

I rose in rainy autumn and walked abroad in a shower of all my days.

adfitzgerald


quality posts: 0 Private Messages adfitzgerald

PLEASE PLEASE cancel my order for the roku that i order today...order #36028237. it was the wrong one, sorry i made a mistake I also sent an email to the woot email address but hoping someone will see it here since i haven't been responded to yet and i want to catch it before it ships. help, mr. woot!!

lexxter


quality posts: 0 Private Messages lexxter

Please Cancel Order 36160062

Thanks, I sent an email last night, but no responce so far.

goldenthorn


quality posts: 34 Private Messages goldenthorn

Volunteer Moderator

lexxter wrote:Please Cancel Order 36160062

Thanks, I sent an email last night, but no responce so far.



While the website DOES run on a twenty-four hour basis, woot customer service people--being mostly human--do NOT. Woot CSR peeps work normal business hours. That basically means 9-5 M-F, no weekends. Please be patient when you send in an email.

I rose in rainy autumn and walked abroad in a shower of all my days.

lexxter


quality posts: 0 Private Messages lexxter
goldenthorn wrote:While the website DOES run on a twenty-four hour basis, woot customer service people--being mostly human--do NOT. Woot CSR peeps work normal business hours. That basically means 9-5 M-F, no weekends. Please be patient when you send in an email.



Well. I was patient and they ignored my request and shipped my order anyway. How do I return it. Should I just refuse delivery?

DennisWKam


quality posts: 22 Private Messages DennisWKam

Staff

lexxter wrote:Well. I was patient and they ignored my request and shipped my order anyway. How do I return it. Should I just refuse delivery?



Weird, I'm not seeing any emails from you. I'm guessing you emailed in from a different email address.

Yes, you can refuse delivery. We'll refund you when it comes back and processes through.

forrreverz


quality posts: 0 Private Messages forrreverz

Hello,

Can a staffer at Woot, please assist with cancelling ORDER (#)?

This was purchased as a gift, and someone else already beat me to the laptop purchase.

Thanks for the assistance! Cheers.

inkycatz


quality posts: 105 Private Messages inkycatz
forrreverz wrote:Hello,

Can a staffer at Woot, please assist with cancelling ORDER (#)?

This was purchased as a gift, and someone else already beat me to the laptop purchase.

Thanks for the assistance! Cheers.



Hi there!
So sorry to hear about that! Best thing to do is to send an email to service@woot.com for assistance.

I'm just hanging out, really.

forrreverz


quality posts: 0 Private Messages forrreverz
inkycatz wrote:Hi there!
So sorry to hear about that! Best thing to do is to send an email to service@woot.com for assistance.



Me too, I was hoping to get some points with the laptop!! Well, thank you for your prompt reply, I will send a note to service@woot.com

Cheers.

zilm


quality posts: 0 Private Messages zilm

Please cancel my order 36206676. I did it accidently. I thought that I will be brought to paypal page to confirm order and did not want to do it.

Thank you.

ThunderThighs


quality posts: 318 Private Messages ThunderThighs

Staff

zilm wrote:Please cancel my order 36206676. I did it accidently. I thought that I will be brought to paypal page to confirm order and did not want to do it.

Thank you.


Please send an email to service@woot.com with the request.

zilm


quality posts: 0 Private Messages zilm
ThunderThighs wrote:Please send an email to service@woot.com with the request.



Already sent. Case # W-997889-Q3BH

pat22meth


quality posts: 0 Private Messages pat22meth

I just had an order cancelled within an hour and a half by Bob.

Go Woot!

Seriously, this is the kind of service that will make me a lifer. Very rare these days.

Woot...you got my back? I got yours!

Skink J.I.

happygardeningmama


quality posts: 0 Private Messages happygardeningmama

Dearest Woot Angels,

This seems to be the thread where pleas are heard. Order 36367717, please cancel it. I confess, I was naughty, was at work considering a purchase and decided against it. I got a phone call, got distracted and that's when the stupid kicked in. I tried to close out the window and evidently I hit the wrong thing. I didn't find out about it until hours later, after work and you can imagine my suprise.

Please, please cancel my order. I appreciate your help.

PS I've already sent an e-mail to the service e-mail address. I failed at that too /sob!

I didn't realize you needed the order number and account name, so had to resend the e-mail to include my account name.

My case IDs are

W-1010932-DI21
W-1010933-1EHI

Thanks again w00t angels!

Thank you!

happygardeningmama


quality posts: 0 Private Messages happygardeningmama

Following up--my order was cancelled by Phil. Thank you!