Dear wooterific workers-

I am a new wooter. I had mistakenly placed an order. If I could have this order canceled that would be great.
-The order number is #
-I did place an email into Service Woot the case # is Case # #

I'm sorry for placing the wrong order. I hope this works. Any updates would be most helpful.

Thank you

lbdusty wrote:Dear wooterific workers-

I am a new wooter. I had mistakenly placed an order. If I could have this order canceled that would be great.
-The order number is #
-I did place an email into Service Woot the case # is Case # #

I'm sorry for placing the wrong order. I hope this works. Any updates would be most helpful.

Thank you

Hi there!
Your best bet would be to contact the folks at service@woot.com again if you've not heard from them already - they should help you out faster than the forums!

I just emailed service to cancel my order on the Acer Iconia a500 tab. Hopefully it'll go smoothly!

ramisaadi wrote:I just emailed service to cancel my order on the Acer Iconia a500 tab. Hopefully it'll go smoothly!

...and it got shipped this morning. FML

I need to cancel my order - 36994246, and sent an email to service@woot.com.

Is there anything else which needs to be done ?


Thanks !

sent an email to cancel my order ( 37089234 ), hope all goes well. thanks woot

Hi Woot,
Hope you got my cancellation email for Order #37182966‏ . Let me know if anything else is needed. Thank You WOOT!!!

- Pete

I want to cancel order number order 37199143.
I ordered it yesterday and about an hour later sent email to service woot to cancel order. You say you cant cancel because it is in processing.
So you send some kinda of fed ex tracking number that is not recognized. Cancel order.
edgooding
Case # W-1064676-W29G

Woot canceled my order within 4 hours of my request. I received a refund via PayPal . I include the order number and asked to cancel on the subject line. Well done Woot!

I ordered an item the night previously. I emailed to cancel the item in the afternoon on a Saturday. They responded to me later that night saying it was cancelled and refunded. Thanks w00t!

please cancel order 37569719
Thank you

My comment is a mixture of canceling and order and shipping information. I purchased the HP Pavilion that was on moofi on 4/16 and saw on 4/21 there was another HP pavilion that I much preferred over the one I purchased. Having never received shipping information and was still within the 5 business days shipping, I was expecting to be able to cancel my order and purchase the current computer without a problem. I submitted my cancellation request as noted in previous posts, and purchased the new computer to make sure I didn't miss out on it. Only to be told that my first computer had already shipped and the order couldn't be canceled. I never saw in my purchase information that it had shipped and never received an email regarding the shipment, which had happened 3 days after the purchase. It's just frustrating because without any notification of shipping I now have to cancel another order. I realize I was probably rash in going and buying the current deal before hearing back from support, but I don't think it's too much to ask that our information be up to date so we're well aware of where our purchases may be.

Besides the clusterf*** that I got myself into, support was relatively quick with their responses and got them within 24 hours of placing my requests. Still waiting on the cancellation of the good deal on moofi today though.

Hi
I need to cancel my order,can you please cancel it? Thanks
Order Confirmation: 37743265‏

fredymendez wrote:please cancel order 37569719
Thank you

did they canceled your order?

Emailed request to cancel order # 37790199 placed this morning. Hope it goes through!

please help me to cancel my order

order 37866686

Case # W-1110618-3G3Q

I sent an email, but I'll post here too since there's been success at canceling orders here.

The fiance and I both bought the Dyson vacuum cleaner without consulting the other first - so now we have two vacuum cleaners on the way.

If we can get one canceled that would be great.

Order No. 38020866
Case No. W-1126595-RCIS

Thank you!

Christina

Please help in canceling order

ORDER 38062812



Roku XD 1080p Streaming Player

getarun wrote:Please help in canceling order

ORDER 38062812



Roku XD 1080p Streaming Player

We were able to cancel your order before it started processing. Yay!

A little help in canceling order number 38072522 for 1 SiliconDust HDHomeRun Prime Tuner.

Thanks!

I emailed as well but haven't gotten a response, but can I cancel order 38072165?

I'm an rebel scum and didn't realize it won't with with OTA.

DennisWKam wrote:I see that you already emailed in and we replied shortly after. We'll give you some options.

Didn't get anything back in my account. Checked spam folder and everything, of course. I see another guy also hasn't gotten any email back on same issue, how long should we wait before we declare our emails a casualty of the internet ether?

sarlo100 wrote:Didn't get anything back in my account. Checked spam folder and everything, of course. I see another guy also hasn't gotten any email back on same issue, how long should we wait before we declare our emails a casualty of the internet ether?

Do you use Gmail by chance?

I have sent two e-mails to Woot and they have not received them .

I wonder if Google suddenly does not like Woot.

it feels odd to have to email in to get an order canceled. The cancelation instructions are far from clear. You guys could do a much better job on that.

anyway, please cancel my current order.

I attempted to order a pair of the Gunnar Computer glasses earlier today, and experienced nearly a dozen different Server Error messages while i was trying to place my order. They kept telling me to go back and try again, which i did. I never saw a confirmation page, but before i knew it, i had placed two orders. I immediately sent a cancellation notice in, literally 4 minutes after the mistake, but did not receive a response for over an hour. By then, it was apparently too late, and I am now going have to wait until both get here, email again for a return id, and ship it back, probably on my own dime. All in all, rather frustrating experience, and it saddens me because i love woot a lot! Totally wish you guys had a Customer Service phone line that worked!

lildrumrboy87 wrote:I attempted to order a pair of the Gunnar Computer glasses earlier today, and experienced nearly a dozen different Server Error messages while i was trying to place my order. They kept telling me to go back and try again, which i did. I never saw a confirmation page, but before i knew it, i had placed two orders. I immediately sent a cancellation notice in, literally 4 minutes after the mistake, but did not receive a response for over an hour. By then, it was apparently too late, and I am now going have to wait until both get here, email again for a return id, and ship it back, probably on my own dime. All in all, rather frustrating experience, and it saddens me because i love woot a lot! Totally wish you guys had a Customer Service phone line that worked!

If you haven't already, make sure to email service@woot.com with your order numbers and tell them about the errors you encountered. Judging by another thread, you aren't the only person who was getting errors. Customer service should be able to help you out.

I posted this in the Vizio thread and I'm hoping I can get a response here:


I ordered one Friday morning and was told by Woot that it may not ship until 5 business days from when I purchased the TV (as late as Friday). I wasnt planning to wait two weeks for a TV so I asked if I could cancel it and Woot refused saying that it was "in the process of fullfillment and could not be cancelled".

Ive never seen a retailer work like this. I could understand not being able to cancel if the TV shipped but Woot has 1) already taken my money 2) The TV has not shipped and 3) cannot provide me with a definitive date the TV will ship.

I emailed them again asking for a definitive date and why if I cant cancel if my TV has not shipped but have yet to receive an answer.

aholbert32 wrote:I posted this in the Vizio thread and I'm hoping I can get a response here:


I ordered one Friday morning and was told by Woot that it may not ship until 5 business days from when I purchased the TV (as late as Friday). I wasnt planning to wait two weeks for a TV so I asked if I could cancel it and Woot refused saying that it was "in the process of fullfillment and could not be cancelled".

Ive never seen a retailer work like this. I could understand not being able to cancel if the TV shipped but Woot has 1) already taken my money 2) The TV has not shipped and 3) cannot provide me with a definitive date the TV will ship.

I emailed them again asking for a definitive date and why if I cant cancel if my TV has not shipped but have yet to receive an answer.

I have the same problem. They told me that I may "refuse the delivery" and that once Woot would receive it, they would issue a refund, but why can't they just cancel it NOW before it ships??

Sent an email about cancelling an order, but it's Friday night so no response til Monday according to the reply I got. Any chance I can get Order #40312735 cancelled?

Case # W-1172794-OJYG

I sent an email and I put in a cancellation request please can you cancel mine #40350410
Case: W-1173075-F0AO

Order 40326389 - email sent. request cancellation.