lavinastald
quality posts: 4
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azcowboy95 wrote:I ordered and paid for the Microsoft Zune 30GB Digital Media Player Black, but it's never arrived. FedEx says it's lost and won't do anything more and service@woot.com won't respond to my emails. Any suggestions on how to handle this? This was my first purchase with woot, other than a t-shirt recently. Any help would be greatly appreciated.
Service@woot.com is currently behind(As last I read, now iwth the wootoff probly more). It may take 48 hours after you sent the email for them to reply
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cayton
quality posts: 0
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knappoleon wrote:A WEEK!!!! Olliphaunts, Mordor, and Gandalf! A WEEK????
I have been waiting over a M O N T H. Woot is a scam. I ordered my Zune the first time early October. I'm calling my CC in the morning. Don't bother wooting as you will only get screwed. They take your money and send you an acceptance link that don't mean crap. Accepted means hey USPS...we might want to ship something. Maybe. Not really.
A FRIGGING MONTH. Don't woot.
I ordered mine Thursday, and I got a shipping number today. I think you may have just had some bad luck, and something got lost somewhere. Did you email Woot?
Being a super hero is not a fantasy, it's an option.
lavinastald
quality posts: 4
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knappoleon wrote:A WEEK!!!! Olliphaunts, Mordor, and Gandalf! A WEEK????
I have been waiting over a M O N T H. Woot is a scam. I ordered my Zune the first time early October. I'm calling my CC in the morning. Don't bother wooting as you will only get screwed. They take your money and send you an acceptance link that don't mean crap. Accepted means hey USPS...we might want to ship something. Maybe. Not really.
A FRIGGING MONTH. Don't woot.
First off, you havn't been waiting over a month. Not even a month yet.
Your Join date: Oct 5th
Now, I dont know if you got it through a regular woot or the VIP sale. If you got it through a regular woot the first sale of it snice the fifth was the 15th. So you have the 5 days to get it shipped, oct 20, and thats only if there wasnt a back up of any kind. If woot got the shipping part ready late on the fifth day the fedex truck will wait to pick it up the next day. So the 21st. Thats 8 days in shipping. Could mean several things, Fedex cant find your house, the driver for your area is lazy and just marks could not deliver for some reason, its stuck at a fedex place somewhere.
I also dont know if you have a tracking number or not.
If you do, whats the status of it? Is it in fedexs hands? If so why are you blaming woot?
If you dont, have you tried the reference number trick? Put your order number in as a reference and country as well as zipcode. That sometimes works.
If neither of those work, have you emailed service@woot.com? If you havn't why are you whining, they sold 10s of thousands of these, while it would be great if all the sudden they would be like oh frozen banana stick we missed one, but its not that easy. If you email them they will go and check to see and be like, oh, sorry, heres the product. Though it may take a day or two for the email to be returned as they have aback up of them right now.
Last 3:
-2/15/2008 Gemini 300 Watt Twin Outlet Power Inverter (Woot!)
Burgandy Olfactory Center: 4.1.07 $1,000,001 Bag O' Crap | 12.25.07 Xmas Bags of Coal!
cayton
quality posts: 0
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I got mine today! Looks great.
Being a super hero is not a fantasy, it's an option.
mdl8767
quality posts: 2
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Mine would lock up the software at first when I was trying to use a 3' USB extension cable.
woot!s so far
30GB Zune, white, woot! off 25 October 2007