I am 3.56miles from woot, and mine still has not shipped. Do you have any idea how frustrating this is? I have to wait a week for shirts unless I pay extra for shipping. My product/shirt etc should be to my house within 2 days at most. Our post office is the same. What gives woot?

Just received my hot pink webcam!! Yaayyy!!!

Still no shipping notice for mine. I don't expect quick shipping from woot! anyhow...not for the great prices they offer. I mean they are not Newegg for god's sake.

It doesn't say shipped yet.... anyone in the Northeast order one of these and receive it yet?

I'm in Arizona... no shipping notice yet.. I've ordered 3 times from woot and every other time I got my stuff right away.. Maybe it's the Christmas mail traffic slowing everything down?

Hello.

My HueHD pink web camera arrived today!

Awesome as always!

Thank you.

Lisa

I live in Ohio and mine have not shipped yet either....so much for using them as Christmas presents!!

tigerosu419 wrote:I live in Ohio and mine have not shipped yet either....so much for using them as Christmas presents!!

Western New York here and same thing... Hasn't shipped, woot hasn't returned email... now I need to shop more...

Thanks Woot. Merry Christmas.

dales717 wrote:Western New York here and same thing... Hasn't shipped, woot hasn't returned email... now I need to shop more...

Thanks Woot. Merry Christmas.

They emailed me. They oversold RED and can't get any more. They said they shipped me my GREEN one (2-day FedEX) and refunded me for RED. Funny thing is I ordered 2 RED and 1 PINK...

So there's a chance I may get something by the 25th....

GIT-R-DUN WOOT!

got mine today. must say i am happy with it. better than what i thought it would be. then again the last web cam i bought was 7 years ago. works fine in vista.

In Florida here. No shipping notice yet. Anyone receive anything in FL?

I got the red one I ordered 4 days ago. I live in Brooklyn and the camera is amazingly clear. Too bad Hue's website inhales sharply and creates suction...

UPDATE: I actually wrote s***s but what the censorbot did was even better!

Received my order (gifts for the grandparents and my daughter). What is the best (easiest for Grandparents and children) means of video chat? Prefer free of course.

Thanks!

I'm in Portland, OR. No shipment notice yet. No response to my email. Bought grandma some chocolates as a substitute gift.

If you haven't received yours yet, be glad - when I install the drivers in WIndows XP, my machine reboots. Repeatedly. Sometimes. The rest of the time, the camera does not work. Yay.

Oregon. Received my shipping and tracking notice this morning. Ordered 2, pink & green, for our teenage daughters.

Been waiting and waiting but no cams. They were for christmas presents but I have not even received a shipping notice yet. Did get my camcorder and it is nice as have been all things that I have received from Woot! Hope that I get the cams but I did order red and they oversold? I don't care what color I get as long as I get two, one for my son and one for my daughter-in-law who is going to France and these look like just the ticket for them to keep in touch.

Got mine, it works after the tweaks I found in this thread or the other one about these cameras. (try unplugging it from base and plug back in, or eliminate base)

BUT I was unhappy to discover during the same wootoff I was lucky enough to get a Baggy of Camomile. Got my camera a few days ago, installed it and working fine. Saturday I got another WOOT box, YAY my first Baggy of Camomile! Opened to discover... two more Clique HUE HD Webcams.... sigh...

I live in PA and I have not received ANYTHING related to this purchase from WOOT. No email, no tracking info, nothing.

Still in Portland, OR, and Woot finally contacted me. Oversold the red and giving me a substitute (blue) with 2-day FedEx due by Xmas. That pleases me and hopefully will please Grandma. I'll still give her the chocolates I bought to substitue for the camera.

briands wrote:Received my order (gifts for the grandparents and my daughter). What is the best (easiest for Grandparents and children) means of video chat? Prefer free of course.

Thanks!

Gmail

Still have received nothing from Woot. Sent an email to service@woot.com yesterday, 12/22/08, about the fact that I ordered three (3) cameras on 12/10/08 and have gotten nothing to date. As expected, I have heard nothng from Woot. Poor way to treat a loyal customer during the holiday season. Anyone out there got any suggestions for getting a response or, better, satisfaction from these folks? Thanks!

I got my cameras quite quickly.

One installed fine on the XP computer.

On the Vista computer I got a Trojan Horse Virus.

Anyone else out there got this problem?

Gatzby wrote:Please make sure you have adjusted any spam filtering you have in place. The return address should be service@woot.com (or rma@woot.com, in some cases.) You should receive an automated response assigning you a case number. If you still find nothing, please post again here (or in World of Woot) and the service department may be able to assist you via the forums.

Finally received automated response to emails I sent today. Thanks, but my spam filter is not the problem.

O.T.B.

Received three(3) webcams today: a pink, a green and a blue. Customer service was poor until I reported the problem; then, the good folks at Woot got the job done!

Thanks!

O.T.B.

I ordered three and I got six of them for the price of three!!!! Epic (Original content not provided.) Woot...but thanks

i bought when it was on sale but have yet to receive the package!
maybe the infatuated postman couldnt figure out where my house is, and resent it back to sender? Will woot recharge my credit card to resend it to me?????

Got my 2 last week and am thrilled. They work great (and free) with Skype. One thing I noticed was that when I first started using them with Skype, the picture was always WAY zoomed in. So using Amcap on windows or Webcam Monitor on mac I saw the whole picture but in Skype only about 20% of the picture filled the screen. (Am I making sense?) ANYWAY, after searching online to no avail I was just using it zoomed in and after about 5 minutes, the picture corrected itself! This issue is definitely repeatable as I tried it on several computers and had the exact same experience, way to zoomed in at first then normal after a few minutes. Again, overall I love the camera. I thought the gooseneck think it's on might be a pain to position accurately but it's been super easy.

Got a pink one and it's defective. Just got an email from Woot saying their "system" is out of commission for 5 days because of a software upgrade and they can't do anything to help me until then AND I have to re-contact them then. Super nylon. My first Woot will be my last.

intery wrote:I ordered three and I got six of them for the price of three!!!! Epic (Original content not provided.) Woot...but thanks

Well thats exactly what I was expecting. Am I crazy, or did the description clearly say there was TWO cameras in every box?!?! I only received 3... was expecting 6... screws up my plans... oh well, not like WOOT cares...

I ordered one of the Pink, gave it to my daughter for Xmas, it's dead as a doorrnail. Contacted the manufacture which is a major joke. I guess I should have researched them first. They have not responded, have no software downloads or patches and have a support page any three-year old could have written. Sad and sad.

Woot hasn't responded yet either. Trying again.

This one is going back.....

mrbrhartman wrote:Still in Portland, OR, and Woot finally contacted me. Oversold the red and giving me a substitute (blue) with 2-day FedEx due by Xmas. That pleases me and hopefully will please Grandma. I'll still give her the chocolates I bought to substitue for the camera.

Do you have the disc code they gave for subbing for the red? I cleaned out my email and accidentally deleted it.

I ordered 1xPink and 1xRed as gifts for my nieces. They waited until TWO DAYS BEFORE CHRISTMAS to tell me they oversold red and were automatically substituting it for blue. Wrong color and late present. Had to make other arrangements. Contacted Woot for an RMA; was assured a FULL REFUND and returned the cameras. Finally today I see a $14.99 credit. HOW IN THE WORLD IS THAT SUPPOSED TO BE A FULL REFUND?! I bought two cameras and returned two (unopened) cameras. And they only refund me for one minus shipping?! I've clearly been ripped off. I've contacted Woot YET AGAIN and am really hoping they fix this. Cause if not, this will certainly be my last Woot.

I am going to give woot the usual A+ in customer service on this one even though it took a couple emails to get through. Given the volume of mail, I'll give them some slack as they always come through with flying colors.
So woot took care of the issue and with two units I have now pieced together a working cam. I hope woot however nolonger does business with HD Logix as their website is dead and their phone number is no longer "in use" not disconnected, but not being answered either.

Again, Thank you woot
HD Logix, blow chunks!

Woody1 wrote:I ordered one of the Pink, gave it to my daughter for Xmas, it's dead as a doorrnail. Contacted the manufacture which is a major joke. I guess I should have researched them first. They have not responded, have no software downloads or patches and have a support page any three-year old could have written. Sad and sad.

Woot hasn't responded yet either. Trying again.

This one is going back.....