Mydnyte
quality posts: 7
Private Messages
ROGETRAY wrote:**Shipping Update**
Asus EeePC 900 Netbook has completely shipped via FEDEX Ground. All tracking will be emailed tomorrow morning to members who purchased this item. If you would like to find your tracking information sooner, please click the following link and use your ORDER NUMBER as the reference number:
FEDEX TRACKING
Uh, that's not entirely correct. It's shipping Fedex, but Fedex HOME, not Fedex Ground (at least in my situation). I had it shipped to my office, and it's due to be delivered on Saturday.
Because my office is not open on Saturday, I'm going to have to wait until Tuesday for delivery (Fedex Home only delivers Tuesday through Saturday).
It's not a big deal - I just wanted to make the point that Fedex Ground is NOT the same as Fedex Home Delivery.
Over FOUR HUNDRED Woots and counting.....
Mydnyte
quality posts: 7
Private Messages
HSLee wrote:Woot response to my DOA unit:
"Sorry that the unit is not functioning properly. Please advise if you first contacted Asus for warranty support/repair.
Our return policy as stated on the ‘what is woot’ section of our site:
How do I return a defective product?
Unless we specifically tell you not to, call the manufacturer of the product you bought. You will likely get a replacement of a new model or better item from them.
Evan "
My Response:
"This embrangles. I contacted ASUS first. They said to contact you, WOOT for replacement.
The unit is a DOA unit. Now I have to pay additional S&H and long wait time for ASUS to process a repair?
ASUS said they will not send a replacement or new model or new unit. They will repair this unit you sent me, a DOA unit by Woot. "
Didn't the warranty in the item listing say "90 day Woot"?
Over FOUR HUNDRED Woots and counting.....