elgatopardocr wrote:What they want to do is complete ilegal they have to give us what we bought I want my keyboard, mouse and remote control like they offer,becouse what they send me I can buy it in any corner for the same price or less,I like to know about my rights in this case
I really don't think it's illegal for a company to display incorrect product information or send you the wrong product due to a mistake either from them or a manufacturer. Every company in existence is guilty of this from time to time. At least Woot has tried to remedy the situation instead of doing what most would do and just throwing their hands up asking you to return it...or worse, stating that the matter must be settled with Lenovo.
Anyway in a quest to help the friend I have caused to buy the computer, I actually called the Lenovo tech support line about this. First, they said that they are actually getting a lot of calls about this recently. Second, despite me showing her Lenovo's website which indicates otherwise, she said that ALL MODELS of the A600 have the 4-in-1 remote control, wireless keyboard, and wireless mouse. That includes your advertised 3011-3RU. That's indeed the model you all got, right?
In a surprisingly inflammatory statement, she said that if anybody didn't receive the wireless keyboard/mouse and the 4-in-1 remote, it's the reseller's fault (implying the reseller switched 'em). She had nothing to say to me telling her that these were the Lenovo factory packed boxes and therefore Lenovo's error. She said that she understood when I said that this meant they would have a lot of warranty claims from Wooters in this case.
Despite what it sounds like, I had a calm, civilized discussion with her. It's just that her statements were pretty surprising.
Edit: I must say that I don't believe that all models have it as the tech support individual claimed, and think that it was her way of avoiding answering the question of whether or not your particular model did. I was intending to ask how to buy these components but couldn't get that far due to her saying all models have it. From what I see you can't buy the accessories online but you can download the games off the support website.