slymat wrote:I got the March 26th epic adventure as well. No reference # was used for that one at all. We got the tracking # and still couldn't track by reference.

Oh, what a mean trick!

tjsynkral wrote:Oh, what a mean trick!

As long as our BoCs come, they can be as mean as they want with the shipping info as far as I'm concerned.

DarthJay wrote:As long as our BoCs come, they can be as mean as they want with the shipping info as far as I'm concerned.

Mr. Jay you are a wise wise individual. May your knowledge emanate as does the light of the Buddha. ;)

Anyone's iPod Touch from April 1st ship yet? I ordered one for my wife's birthday (April 11th) because I thought it would arrive on time. Now I'm not so sure.

GinsuVictim wrote:Anyone's iPod Touch from April 1st ship yet? I ordered one for my wife's birthday (April 11th) because I thought it would arrive on time. Now I'm not so sure.

Wow, lets hope it's on the way. I feel for ya.

Patiently waiting for the Phillips 32-inch LCD I ordered. So once it comes in, it's well worth the wait.

kreegah wrote:I can't wait 'til my glowing monkey arrives. My wife and cat, however...Much more reticent.

I got the dirty look when I told here I ordered monkeys as well as the epic adventure. She said, "You have all those that are hanging from hooks already!" I told her, "But these ones glow-in-the-Dark!!!

Can't argue with that!

Cat will enjoy the violet laser pointer I ordered hope they work on the monkeys too.

UPDATE: After my second email to woot another different customer service agent responded saying he wasn't sure how this happened, maybe a lack of inventory but would make it right for me. This is the kind of customer service I appreciate. Good job woot!



Here is my fun adventure:

I ordered one of the Adventure hernia. It went through and I got the following email:

-------------------
rwoodruff13,

Thank you for your purchase.

Your order number 2975**** for 1 Adventure hernia has been received by Woot on 4/1/2010 and your credit card has been charged $8.00.
Your order will typically ship within 5 business days. To check your order status, go to the Your Account tab at www.woot.com, log in and check your order history.

Please review the information above and report any discrepancy immediately to service@woot.com. Make sure your user name and order number are included in all correspondence related to this order.

Here is a link to the discussion of this product on the Woot Community Forums:
http://www.woot.com/forums/ShowForum.aspx?ForumID=14

Thanks again for shopping at Woot. Please visit us again at www.woot.com.
-----------------------------

A few days went by and I noticed that it did not show up on my account under purchases. Also, I noticed that my credit card had not shown a charge yet. I emailed woot asking what was up and the response I get is:

------------------------------
Unfortunately your order didn't go through.

Jordan
------------------------------

Really woot? I have a confirmation email with an order confirmation number. But instead of looking into this further or any more explanation, I get that email. What kind of customer service is that? I mean I have come to expect a "from the book" response but really? Gotta love that.

stuntdriver wrote:I got the dirty look when I told here I ordered monkeys as well as the epic adventure. She said, "You have all those that are hanging from hooks already!" I told her, "But these ones glow-in-the-Dark!!!

Can't argue with that!

Cat will enjoy the violet laser pointer I ordered hope they work on the monkeys too.

I wonder if the Woot mod was thinking of the 3/26 epic adventure's when he/she said they shipped..cuz those did

rwoodruff13 wrote:Here is my fun adventure:

I ordered one of the Adventure hernia. It went through and I got the following email:

-------------------
rwoodruff13,

Thank you for your purchase.

Your order number 2975**** for 1 Adventure hernia has been received by Woot on 4/1/2010 and your credit card has been charged $8.00.
Your order will typically ship within 5 business days. To check your order status, go to the Your Account tab at www.woot.com, log in and check your order history.

Please review the information above and report any discrepancy immediately to service@woot.com. Make sure your user name and order number are included in all correspondence related to this order.

Here is a link to the discussion of this product on the Woot Community Forums:
http://www.woot.com/forums/ShowForum.aspx?ForumID=14

Thanks again for shopping at Woot. Please visit us again at www.woot.com.
-----------------------------

A few days went buy and I noticed that it did not show up on my account under purchases. Also, I noticed that my credit card had not shown a charge yet. I emailed woot asking what was up and the response I get is:

------------------------------
Unfortunately your order didn't go through.

Jordan
------------------------------

Really woot? I have a confirmation email with an order confirmation number. But instead of looking into this further or any more explanation, I get that email. What kind of customer service is that? I mean I have come to expect a "from the book" response but really? Gotta love that.

rwoodruff13 wrote:Here is my fun adventure:

I ordered one of the Adventure hernia. It went through and I got the following email:

-------------------
rwoodruff13,

Thank you for your purchase.

Your order number 2975**** for 1 Adventure hernia has been received by Woot on 4/1/2010 and your credit card has been charged $8.00.
Your order will typically ship within 5 business days. To check your order status, go to the Your Account tab at www.woot.com, log in and check your order history.

Please review the information above and report any discrepancy immediately to service@woot.com. Make sure your user name and order number are included in all correspondence related to this order.

Here is a link to the discussion of this product on the Woot Community Forums:
http://www.woot.com/forums/ShowForum.aspx?ForumID=14

Thanks again for shopping at Woot. Please visit us again at www.woot.com.
-----------------------------

A few days went by and I noticed that it did not show up on my account under purchases. Also, I noticed that my credit card had not shown a charge yet. I emailed woot asking what was up and the response I get is:

------------------------------
Unfortunately your order didn't go through.

Jordan
------------------------------

Really woot? I have a confirmation email with an order confirmation number. But instead of looking into this further or any more explanation, I get that email. What kind of customer service is that? I mean I have come to expect a "from the book" response but really? Gotta love that.

I'd just write them again give them the confirmation number, usually they'll do something about it must be a bad apple.

rwoodruff13 wrote:Here is my fun adventure:

I ordered one of the Adventure hernia. It went through and I got the following email:

-------------------
rwoodruff13,

Thank you for your purchase.

Your order number 2975**** for 1 Adventure hernia has been received by Woot on 4/1/2010 and your credit card has been charged $8.00.
Your order will typically ship within 5 business days. To check your order status, go to the Your Account tab at www.woot.com, log in and check your order history.

Please review the information above and report any discrepancy immediately to service@woot.com. Make sure your user name and order number are included in all correspondence related to this order.

Here is a link to the discussion of this product on the Woot Community Forums:
http://www.woot.com/forums/ShowForum.aspx?ForumID=14

Thanks again for shopping at Woot. Please visit us again at www.woot.com.
-----------------------------

A few days went by and I noticed that it did not show up on my account under purchases. Also, I noticed that my credit card had not shown a charge yet. I emailed woot asking what was up and the response I get is:

------------------------------
Unfortunately your order didn't go through.

Jordan
------------------------------

Really woot? I have a confirmation email with an order confirmation number. But instead of looking into this further or any more explanation, I get that email. What kind of customer service is that? I mean I have come to expect a "from the book" response but really? Gotta love that.

That really gets lemon juice in the eye. I think I'd write again and give the confirmation number like mentioned above.

This made me go check my account page again...thankfully still there.

rwoodruff13 wrote:Here is my fun adventure:

I ordered one of the Adventure hernia. It went through and I got the following email:

-------------------
rwoodruff13,

Thank you for your purchase.

Your order number 2975**** for 1 Adventure hernia has been received by Woot on 4/1/2010 and your credit card has been charged $8.00.
Your order will typically ship within 5 business days. To check your order status, go to the Your Account tab at www.woot.com, log in and check your order history.

Please review the information above and report any discrepancy immediately to service@woot.com. Make sure your user name and order number are included in all correspondence related to this order.

Here is a link to the discussion of this product on the Woot Community Forums:
http://www.woot.com/forums/ShowForum.aspx?ForumID=14

Thanks again for shopping at Woot. Please visit us again at www.woot.com.
-----------------------------

A few days went by and I noticed that it did not show up on my account under purchases. Also, I noticed that my credit card had not shown a charge yet. I emailed woot asking what was up and the response I get is:

------------------------------
Unfortunately your order didn't go through.

Jordan
------------------------------

Really woot? I have a confirmation email with an order confirmation number. But instead of looking into this further or any more explanation, I get that email. What kind of customer service is that? I mean I have come to expect a "from the book" response but really? Gotta love that.

Ouch. Do you know what time your order was placed? The stats say the epic adventure sold out at 12:41. Maybe too many orders slipped through at the end and your's was unfortunately one of them?

bmxjimp wrote:Ouch. Do you know what time your order was placed? The stats say the epic adventure sold out at 12:41. Maybe too many orders slipped through at the end and your's was unfortunately one of them?

The order confirmation email came in at 12:24 AM

I still don't see any info in the track by reference, let alone a tracking number from woot.

I really hope nothing bad happened...

rwoodruff13 wrote:The order confirmation email came in at 12:24 AM

I didn't actually purchase mine till probably 12:25...well, 1:25 my time. Maybe it was something with paypal or the credit card?

Kn1nJa wrote:I still don't see any info in the track by reference, let alone a tracking number from woot.

I really hope nothing bad happened...

I wouldn't get my hopes up for tracking info from Woot till probably Friday.

Dwain77 wrote:I didn't actually purchase mine till probably 12:25...well, 1:25 my time. Maybe it was something with paypal or the credit card?

Nope, I checked that. Plus, to even get the order confirmation means they would have already authorized my credit card.

rwoodruff13 wrote:Nope, I checked that. Plus, to even get the order confirmation means they would have already authorized my credit card.

That's true. I'd for sure email again, pasting your confirmation email in if possible.

I mean even if you can't get one at this point I'd want to know what actually happened.

rwoodruff13 wrote:The order confirmation email came in at 12:24 AM

It sounds like it wasn't too late then. My only other guess would be the credit card transaction was declined later in the process after the initial validation, possibly due to a CCV or AVS mismatch. Either way, I'm sorry for you.

quick question - does "your order is in" change when it's shipped? and have others' adventure craps shipped yet?

Looking at the spreadsheet, I'm noticing a LOT of people are getting their first ever epic adventure. I think this is great that more newcomers are getting one.

http://spreadsheets.google.com/ccc?key=0ApRjH7I_7gE5dGlwUHV4RjlrNEZKOXNyM0k1UWVnaHc&hl=en

ahwitz wrote:quick question - does "your order is in" change when it's shipped? and have others' adventure craps shipped yet?

Yes, it will change to "your order has been shipped" with a tracking number below that. Sometimes it takes a couple days for the receipt to update, however.

ahwitz wrote:quick question - does "your order is in" change when it's shipped? and have others' adventure craps shipped yet?

Yes, and yes, but not mine

Dwain77 wrote:I wouldn't get my hopes up for tracking info from Woot till probably Friday.

They've been shipped already according to a woot staffer's post.

No news is good news I hope.

Kn1nJa wrote:Looking at the spreadsheet, I'm noticing a LOT of people are getting their first ever epic adventure. I think this is great that more newcomers are getting one.

http://spreadsheets.google.com/ccc?key=0ApRjH7I_7gE5dGlwUHV4RjlrNEZKOXNyM0k1UWVnaHc&hl=en

This was my 2nd (2 in one week after 2.5 years of trying), and I think it is because the gallivanting alpacas were foiled on this one; you actually had to figure out how to get to the Adventure Carp, wootalyzer notwithstanding.

I appreciate the lengths Woot went to to make things more fair for those of us who don't want to use gallivanting alpacas.

rwoodruff13 wrote:Nope, I checked that. Plus, to even get the order confirmation means they would have already authorized my credit card.

I'll mail you a HSM wall clock if I get one.

alextnoa wrote:This was my 2nd (2 in one week after 2.5 years of trying), and I think it is because the gallivanting alpacas were foiled on this one; you actually had to figure out how to get to the Adventure Carp, wootalyzer notwithstanding.

I appreciate the lengths Woot went to to make things more fair for those of us who don't want to use gallivanting alpacas.

Exactly .... this foiled not only the gallivanting alpacas but wootalyzer. It was really a fair chance for everyone.

MrD3a7h wrote:I'll mail you a HSM wall clock if I get one.

Ok now I'm more pissed. HSM wall clock, i've been wanting one, so many places to put it (sarcasm)

Kn1nJa wrote:Exactly .... this foiled not only the gallivanting alpacas but wootalyzer. It was really a fair chance for everyone.

From what I was reading that night, wootalyzer did something at around 12:20 or so that got some people over to the right link. I'm on a magical pet rock so I'm not exactly sure what happened.

(No flame wars, please :-))

rwoodruff13 wrote:Ok now I'm more pissed. HSM wall clock, i've been wanting one, so many places to put it (sarcasm)

:O

alextnoa wrote:From what I was reading that night, wootalyzer did something at around 12:20 or so that got some people over to the right link. I'm on a magical pet rock so I'm not exactly sure what happened.

(No flame wars, please :-))

I didn't know that. I wasn't watching wootalyzer, so I wouldn't know.

And on a side note, I love woot's filter for gallivanting alpacas (b.o.t.s)

Kn1nJa wrote:I didn't know that. I wasn't watching wootalyzer, so I wouldn't know.

And on a side note, I love woot's filter for gallivanting alpacas (b.o.t.s)

Word. The magical pet rock filter (M@c) is pretty hilarious, too.

alextnoa wrote:Word. The magical pet rock filter (M@c) is pretty hilarious, too.

I was trying to figure out what that was! LOL!

Kn1nJa wrote:I didn't know that. I wasn't watching wootalyzer, so I wouldn't know.

And on a side note, I love woot's filter for gallivanting alpacas (b.o.t.s)

I've tried for a total of three battalion of crabs (2 woot offs and the adventure crabs), and I've gotten all three. I've gotten them all legitimately too. The first one (mid Feb woot off) was pretty much a cluster f*ck. The 3/26 crab went surprisingly smoothly, probably because it happened while a lot of people were at work (yay college). I had time to figure out the adventure, guide my room mate through it, and try but fail to help someone down the hall get it.

All in all, pretty damn fun. I've been lucky, which makes it more fun :P

alextnoa wrote:From what I was reading that night, wootalyzer did something at around 12:20 or so that got some people over to the right link. I'm on a magical pet rock so I'm not exactly sure what happened.

(No flame wars, please :-))

Yeah, Wootalyzer opened up 3 more "channels" which gave buy links, as they were found, to the epic adventure, Woot-Off Lights, and Glow In The Dark Monkeys. I'm really not sure why they did that, as it really defeated the game. The epic adventure would have probably lasted a lot longer than 41min without Wootalyzer stepping in, but I guess Wooters.us (etc) could have done the same thing. From that point of view, I guess they were just trying to be the best Woot tracker for those that depend on one. Perhaps next time Woot could add the buy page to the sequences, so if you went there without coming from page #28 (the epic adventure page) it could say "Hey, you cannot go there, go back!" like it would if you tried to advance by typing in a direct URL or using the back/forward buttons.

Now that I just got my police woot-off lights I should chase down the evil gallivanting alpacas and take them to jail!

Seriously ... these lights are sweet!

But yeah, I think the adventure would have gone longer without wootalyzer stepping in...oh well.

Just got my epic adventure..

1 Air-Hogs Avenger (flapping wing flier)
1 set Red/Blue Woot lights
1 Box of 5 boxes of Christmas cards (15 each)

Thanks Woot!

rmeden wrote:Just got my epic adventure..

1 Air-Hogs Avenger (flapping wing flier)
1 set Red/Blue Woot lights
1 Box of 5 boxes of Christmas cards (15 each)

Thanks Woot!

That was fast. You must live near Dallas. Pictures, please!

rmeden wrote:Just got my epic adventure..

1 Air-Hogs Avenger (flapping wing flier)
1 set Red/Blue Woot lights
1 Box of 5 boxes of Christmas cards (15 each)

Thanks Woot!

They're still shipping out those Christmas cards?