Received this and set it up yesterday. Took my time making sure this was done correctly, and it went smoothly. Turned it on,registered the product and then it did a recommended update. Upon re-starting, the whole thing crashed and turned off. After over an hour with HP tech support, and taking out the memory, evaluating the hard drive (way more than I'd care to do with a new computer!), it was determined to be in need of a repair at the service center.
I am so unhappy with this. I was under the impression that a reconditioned product was tested out at the factory, and returned to "like new" specifications. Well this computer must of been passed over during someone's break!
I may re-think the "refurb" purchases in the future, as I am not getting a replacement, but a "send back and we'll fix" unit.