Jason Toon


quality posts: 16 Private Messages Jason Toon

Staff

It's a story as old as buccaneer finance capitalism itself. (So, like, the 1980s.) A ubiquitous brand, once respected as a mark of quality, is bought by short-sighted, fast-buck new owners. Rather than make stuff that improves people's lives, their only interest is in wringing every drop of goodwill out of that brand name before the public catches on to the scam.

(Before anybody makes the obvious joke about a certain Amazon subsidiary, let me remind you that Woot has never been respected as a mark of quality.)

The end result: ripped-off, resentful consumers. Business legacies that took decades to build are ruined in a few short years. In a surprising number of cases, the new owners wind up under indictment. Here are six brand names you can't trust like you used to. Buyer beware...

Polaroid, founded 1937

Used to be famous for: the instant-film cameras that revolutionized the American snapshot. When Andre 3000 told us to "shake it like a Polaroid picture," everybody knew what he meant.

But then: when Polaroid ran into financial trouble in the early 2000s, they were gobbled up by notorious brand-name vampires the Petters Group. The new bosses killed the instant-film camera line in 2008 while licensing the Polaroid name to anybody who cared to pay the fee, quality be damned.

But while the instant film has made a comeback thanks to the enthusiasts in the Impossible Project, Petters Group hasn't fared as well. In 2009, founder and CEO Tom Petters was convicted on 20 counts of fraud and money laundering related to a Ponzi scheme involving phony Sam's Club purchase orders. Classy guy.

And now: Polaroid is now owned by a company called PLR IP Holdings, LLC, who seems to have at least a vague understanding that the best way to make money is to make stuff people want. Or hire Lady Gaga as Creative Director. In any case, they're planning to manufacture a new instant camera, compatible with the Impossible Project's film. But returning the Polaroid name to greatness won't happen in an instant.

Westinghouse, founded 1886

Used to be famous for: building the first commercial AC-current electrical plant, founding the world's first commercial radio station (KDKA-AM in Pittsburgh), making the world's first automatic elevator, and selling millions of dependable stoves, refrigerators, and other household appliances while employing tens of thousands of Americans. It's hard to imagine the "American century" without Westinghouse.

But then: starting in the 1980s, company management started putting shareholder value ahead of serving consumers. They sold off various manufacturing divisions of the company while expanding into financial services and buying CBS. The credit division collapsed in the early 1990s, Westinghouse continued to hemorrhage money and jobs and divisions, and in 1999 it was bought by Viacom and eventually renamed the CBS Corporation, managing to drag another respected 20th century icon into the muck. This excellent Pittsburgh Post-Gazette article, "Who Killed Westinghouse?" details the whole sordid story.

And now: a shell of an outfit called Westinghouse Electric Corporation functions solely to license the famous name and Paul Rand-designed logo to other manufacturers. Another remnant, Westinghouse Electric Company, is still in the manufacturing business, but their only product is nuclear reactors.

National Lampoon, founded 1969

Used to be famous for: creating the American sense of humor as we know it today. The brilliant, acerbic magazine, radio show, and stage show brought us everyone from John Belushi, Chevy Chase, Gilda Radner and Bill Murray to John Hughes, P.J. O'Rourke, and Doug Kenney. And we haven't even talked about Animal House and Vacation. Directly or indirectly, National Lampoon is responsible for everything funny in America since the days of Henny Youngman and Bob Hope.

But then: a late-80s effort by Animal House alum Tim "Otter" Matheson to return the magazine to its former glories failed, and in 1991 Matheson was forced to sell the magazine to J2 Communications, the people behind Tim Conway's "Dorf" videos. J2's sole interest was licensing the National Lampoon name to crappy straight-to-video softcore "comedies" with dire titles like National Lampoon Presents Dorm Daze 2: Semester at Sea. When asked by the New York Times in 2005 whether the company would work with the magazine's old contributors, consultant Matty Simmons (the founding publisher of the magazine who fired early editors like P.J. O'Rourke and Tony Hendra in the 70s) said "I don't think they have anything to offer. No."

(Editor's note: in a comment posted to this blog post, Simmons says he resigned shortly after that NYT story was published, when J2 ignored his advice not to license the Lampoon name to such low-quality product. "My relationships with most of the people who worked with the Lampoon over the years has continued to be warm and in many cases, collaborative," Simmons says.)

J2's head honcho at the time, CEO Dan Laikin, was sentenced to 4 years in prison in 2010 for paying people to buy the company's stock, illegally inflating the price. Sounds like a cool dude.

And now: the National Lampoon name is disgraced by a "comedy" website so stupid and crappy I won't inflict a link on you here, along with ventures into pay-per-view strip poker, bikini wrestling, and the endless cascade of straight-to-DVD crud. The new Lampoon continues to spit mashed potatoes, Bluto-style, all over the face of this American icon. They're a zit, get it?

Time-Life, founded 1961

Used to be famous for: high-quality, million-selling series of books on a range of cultural, historical, and scientific subjects, worthy of their affiliation with the most respected magazines of the day. In the 1960s and 1970s, it was hard to find an American home without at least a few volumes of the LIFE Nature Library or The Old West.

But then: the slide started in the 80s with more vacuous, sensationalist series like The Enchanted World and Mysteries of the Unknown. But by the 90s, the company had begun to leave books behind altogether in favor of the music division, mainly K-Tel-style compilations of oldies sold through infomercials. In 2003, Time-Life was acquired by an outfit with the colorful name of Direct Holdings Worldwide, and no longer has any connection to its namesake magazines.

And now: the items currently touted on the Time-Life homepage include The Six Million Dollar Man: The Complete DVD Collection, and Easy '80s, a 10-CD collection featuring Michael Bolton and Lionel Richie. We're a long way from Great Ages of Man.

Commodore, founded 1954

Used to be famous for: iconic early home PCs like the Vic-20 (1981), the first computer to sell more than one million units; the Commodore 64 (1982), the best-selling computer of all time; and the Amiga 1000 (1985), which set the standard for PC graphics and audio for the next decade. Commodore's success proved that "a computer in every home" wasn't just a Jetsons pipe dream.

But then: Commodore failed to keep up with Apple and IBM both in terms of technology and sales. A last-ditch attempt to save the company in 1994 with a gaming console, the CD32, failed. The company declared bankruptcy shortly thereafter.

And now: after passing through more hands than a roach clip at a drum circle, the Commodore name is currently used for a line of Vista-based gaming PCs. The original Commodore vision of affordable mass computing is as distant a memory as the company's once-dominant market position.

The Sharper Image, founded 1977

Used to be famous for: outfitting yuppie domiciles across America with the desk toys, hygiene gadgets, and workout gimmicks featured in its catalog, later expanded into a line of retail stores. If you've ever used a nose-hair trimmer or a talking scale, it's probably the Sharper Image's fault.

But then: After years of stagnation and decline, founder Richard Thalheimer was ousted by the board of directors in 2006. The Ionic Breeze Quadra, an air purifier made by the company, stands as the ultimate symbol of Thailheimer's haplessness. When it was savaged as in a 2003 Consumer Reports review, the company sued the magazine. Two years and $525,000 in attorney fees later, the suit was dismissed. By 2007, consumers had won a class-action judgment against the Sharper Image for the ineffectiveness of the Ionic Breeze Quadra.

Thalheimer's replacement, in a classic case of corporate "falling upward": Jerry Levin, who had previously managed Sunbeam Products into bankruptcy. The magic Levin touch helped the Sharper Image's stock sink to 29 cents a share by February 2008. By August of that year, all 184 Sharper Image stores had been shuttered.

And now: a zombie Sharper Image staggers onward, existing solely on licensing fees from companies eager for a shot at the nostalgic yuppie demographic. There's no evidence for the claim on the Sharper Image Wikipedia page that the company currently has only five employees - but nobody has bothered to delete it, either.

What once-trusted brand has broken your heart? Maytag? Napster? Maxis? Lookout Records? Bell? The New York Cosmos? Let your fellow wooters know which names they should be wary of in the forum below.



Quality Posts

  • (12:59 PM, 2/23/2011) mattysimmons may have cleared up some Lampooning.
  • (2:04 AM, 2/24/2011) mattysimmons addresses the sources.


markzero


quality posts: 11 Private Messages markzero

Pyrex isn't all it's cracked up to be, now, though there's some dispute as to how much they've actually changed:

Consumer Reports and Snopes.

40 orders in shirt.woot alone. (66 shirts to wear and share!)

RobertB


quality posts: 10 Private Messages RobertB

I remember The Sharper Image from their ads in OMNI Magazine -- doesn't that take you back? (If not: lawn. you. off.)

The rumor I remember, and am too lazy to verify/discredit, is that they would have faded into obscurity if it weren't for their breakout product, a home blood pressure monitor. And the only reason they devoted their valuable ad space to the product was a mistake... someone goofed when reporting the results of a survey on whether people would buy such a device. The survey said no, but after the ad ran, people were knocking down the door. The rest, as detailed by Woot, is a classic rags-to-riches-to-rags story.

Cr@p-free no more as of 5/26/2010!
(Previous B-to-the-OC: 11/17/2006)
i can haz quality post? zomg!

Gatzby


quality posts: 43 Private Messages Gatzby

Staff

I feel like Mad Magazine definitely belongs in this list. And maybe Apple too; they've definitely changed, but for better or worse is up for debate.

Did you know shirt.woot ships internationally? Get you some!
Why do my posts always get deleted? -- Noise Reduction -- Try it in podcast format.
No, you can't have our iPod, keys, or Lego. Sorry.

bsmith1


quality posts: 72 Private Messages bsmith1

woot.com
Used to be famous for: offering amazing deals on awesome products while giving the online shopper a rewarding sense of being "part of the family". Their "Bags of Crap" were highly coveted and always contained priceless treasures beyond comprehension. Such rewards kept the "wooters" loyal to the company and coming back for more.

But then: Amazon caught word of this quirky online retailer and bought-out woot.com, forced the monkeys to move to dreary Seattle, and began using woot to sell nothing but crummy Amazon leftovers at retail prices.

And now: woot.com has been completely swept under the Amazon rug. woot.com's products and online content are generally regarded as mundane codswallop. Their website forums that once crackled with enthusiastic, satisfied customers now echo of deals and good times past. Their previously loyal following has been left heartbroken and confused. Is there a future for woot.com? Only time will tell...

;)

KMHinsman


quality posts: 1 Private Messages KMHinsman

Great article!

I'd put E-Bay on this list, even though it has a faster rags-to-riches-rags cycle than the others listed.

Also E-Bay doesn't actually make anything but their "product" has definitely gone downhill in the last 2 or 3 years.

DaSlug


quality posts: 0 Private Messages DaSlug

The Cincinnati Bengals used to be enjoyable, but now they only bring me pain.

Slydon


quality posts: 15 Private Messages Slydon

Staff

bsmith1 wrote:online content are generally regarded as mundane codswallop.



since we're the exact same writing team that was here before the deal thanks ever so

Also of note, Jim Steinman made his bones with National Lampoon, which sort of makes them responsible for this so maybe they never really closed down and it's just some really deep Andy Kaufman thing.

Hi, I'm one of the writers. My powers are limited but I'll do what I can.

bsmith1


quality posts: 72 Private Messages bsmith1
Slydon wrote:since we're the exact same writing team that was here before the deal thanks ever so



I was only foolin'. Didn't you see the winky face at the end?

dzeiger


quality posts: 2 Private Messages dzeiger

I don't know if it would count as only relying on name recognition, but the current Atari is pretty much only going under that name due to brand recognition.

craigthom


quality posts: 55 Private Messages craigthom
Slydon wrote:Also of note, Jim Steinman made his bones with National Lampoon, which sort of makes them responsible for this so maybe they never really closed down and it's just some really deep Andy Kaufman thing.



I think Bat Out of Hell was already a monster smash, so don't blame NatLampCo for that.

craigthom


quality posts: 55 Private Messages craigthom

Thanks for the source for film for my SX-70 camera. It's a fun toy, but I haven't touched it in a decade.

National Lampoon is a sad story. I first encountered it when I was probably thirteen, and a friend and I got into his brother's stash. I was captivated by the Science Fiction issue. And the occasional boobies.

One can buy a nearly complete set on DVD at Amazon.com.

There are a lot of complaints about things that are missing, that these are scans of old prints, and that it doesn't work with newer versions of Windows, but, hey, it's around $20 now (I paid under $15 a year ago), and it's all we are likely to get. It's a collection of PDF files, so, while its native search doesn't work, I just copied them to my hard drive and indexed them with Windows.

I also recommend reading the biography of Doug Kenney.

Slydon


quality posts: 15 Private Messages Slydon

Staff

craigthom wrote:I think Bat Out of Hell was already a monster smash, so don't blame NatLampCo for that.



I would have sworn I'd seen an album he did for them in the early 70s, before Bat Out Of Hell, but I can't find it listed anywhere, so maybe I'm wrong. You win this one, Superman!

Hi, I'm one of the writers. My powers are limited but I'll do what I can.

arcxjo


quality posts: 0 Private Messages arcxjo
DaSlug wrote:The Cincinnati Bengals used to be enjoyable, but now they only bring me pain.



You think that's bad? I grew up in the 80s and early 90s a Pittsburgh Pirates fan. Just young enough to have missed the 70s, just old enough to have come of age in the post-strike steroid era.

zoinks6022


quality posts: 0 Private Messages zoinks6022

Speaking of rock 'n' roll, how `bout KISS? Back in the 70's they were a nearly lethal combination of stage dramatics, hard-ass rock chops and merchandising genius. I hold them personally responsible for turning my younger brother into a high-school dropout and chasing his rock and roll fantasy from one side of the country to another. Now THAT is influence.

Then they removed their makeup and released "Let's Put The X In Sex", and the rapid decline was full on. Now it's Diet Dr. Pepper commercials and reality TV.

nemo2005


quality posts: 4 Private Messages nemo2005
zoinks6022 wrote:Speaking of rock 'n' roll, how `bout KISS? Back in the 70's they were a nearly lethal combination of stage dramatics, hard-ass rock chops and merchandising genius. I hold them personally responsible for turning my younger brother into a high-school dropout and chasing his rock and roll fantasy from one side of the country to another. Now THAT is influence.

Then they removed their makeup and released "Let's Put The X In Sex", and the rapid decline was full on. Now it's Diet Dr. Pepper commercials and reality TV.



I don't know dude...I think the decline started before that. Does anyone remember the made-for-TV KISS movie from around 1979-1980?

vmabus


quality posts: 0 Private Messages vmabus

Sony - formerly known for high-quality consumer electronic goods; now famous for root kits...

yerrag


quality posts: 0 Private Messages yerrag
vmabus wrote:Sony - formerly known for high-quality consumer electronic goods; now famous for root kits...



Err... Sony is as Japanese as Anime.

mbishop1113


quality posts: 1 Private Messages mbishop1113

I really feel that RadioShack should be on this list.

shawnkm


quality posts: 0 Private Messages shawnkm

RCA

NemmyX


quality posts: 0 Private Messages NemmyX
dzeiger wrote:I don't know if it would count as only relying on name recognition, but the current Atari is pretty much only going under that name due to brand recognition.



I think Atari is a good one. I thought they had resurrected some of their glory by getting involved with the new Test Drive Unlimited series, of which the first was an absolute joy. I was excited to see the Atari name attached to it.

Too bad I picked the newly released TDU2 up and it's a half-finished game obviously designed to just make some bucks. I guarantee they held back cars just to milk DLC money.
Oh well. It's still basically the same as the original with some new crap tacked on, so I'm still enjoying the hell out of it.

Ultraglyd


quality posts: 6 Private Messages Ultraglyd
bsmith1 wrote:woot.com
Used to be famous for: offering amazing deals on awesome products while giving the online shopper a rewarding sense of being "part of the family". Their "Bags of Crap" were highly coveted and always contained priceless treasures beyond comprehension. Such rewards kept the "wooters" loyal to the company and coming back for more.

But then: Amazon caught word of this quirky online retailer and bought-out woot.com, forced the monkeys to move to dreary Seattle, and began using woot to sell nothing but crummy Amazon leftovers at retail prices.

And now: woot.com has been completely swept under the Amazon rug. woot.com's products and online content are generally regarded as mundane codswallop. Their website forums that once crackled with enthusiastic, satisfied customers now echo of deals and good times past. Their previously loyal following has been left heartbroken and confused. Is there a future for woot.com? Only time will tell...

;)



Amen brother. Amen.

They mailed me a monkey keychain and a $5 coupon in hopes that I would recall the glory days and buy. The "Crummy Amazon leftovers" is what we feared, and what we got.

Alas, poor Woot, we knew him well.

I hope Snapster retired to a tropical isle somewhere, but the rest of us are so screwed.

fishphotoguy


quality posts: 6 Private Messages fishphotoguy

Nice writeup about Zombie Brands, the undead companies.

Made me wonder about a few.
www.coleco.com is the front page for a Three Little Pigs Pop-up iphone app.

But how about some brands that got lost and have yet to return in zombie form. How can I, as a risk tolerant investor cash in? Are there any not yet undead logos to pick up cheap, and what uninspired product would one put the name on?

The legendary airline Pan-Am with its still recognizable logo is a personal favorite. "Pan-Am Flying Boats catch more bass"

And how about reanimating car makes, anyone want try a new Oldsmobile lawn tractor?

Montgomery Wards as an on-line furniture, clothing and yard tool liquidator. (sorry sofa.Woot, pants.woot and leafblower.Woot)



ojohn


quality posts: 39 Private Messages ojohn

Some others

Admiral (became a Montgomery Ward house brand, who knows now)

Zenith

Bell & Howell

GE (when used on current consumer products like digital cameras)

ActorTom


quality posts: 2 Private Messages ActorTom

My local Blockbuster will stop renting DVDs Thursday...

ojohn


quality posts: 39 Private Messages ojohn

A new one:

"Linens 'n' Things" is already showing up as a brand on things sold in other stores.

doctorclark


quality posts: 8 Private Messages doctorclark
ActorTom wrote:My local Blockbuster will stop renting DVDs Thursday...



Haha, yes! All four poor Blockbusters in the four neighboring cities near me have shut down in the last two months. RIP Blockbuster. Your former glor has been reduced to three empty, high-rent retail spaces and a Union Bank.

Done commenting, off to go update my Netflix queue for some of those obscure modern national lampoon flicks...

What's it going to be then, eh?

NemmyX


quality posts: 0 Private Messages NemmyX
ojohn wrote:Some others

Admiral (became a Montgomery Ward house brand, who knows now)

Zenith

Bell & Howell

GE (when used on current consumer products like digital cameras)




Zenith is one I was thinking of as well. What happened to those guys.

DanYHKim


quality posts: 0 Private Messages DanYHKim

From these histories, it seems clear that:
1. Being bought by an anonymous-sounding holding company run by MBAs is the kiss of death.
2. The proliferation of MBAs in the boardroom has destroyed America.

SteveDallas


quality posts: 0 Private Messages SteveDallas
NemmyX wrote:Zenith is one I was thinking of as well. What happened to those guys.



LG Electronics bought it. They started by buying 5% in 1990 in a technology sharing agreement. Zenith filed for Chapter 11 in 1999 and LG wound up buying the rest that it didn't already own. They still use the brand.

whitcwa


quality posts: 10 Private Messages whitcwa
shawnkm wrote:RCA


I worked for RCA Broadcast division fixing TV cameras, VTRs and transmitters. I cringe every time I see the once proud logo on a POS.

dsmmrm


quality posts: 6 Private Messages dsmmrm

How about Novell? They owned the lan market when I got my certification in 1994. Now they sell, errr, what? Services maybe? Linux? I have no idea.

tslothrop


quality posts: 12 Private Messages tslothrop
DanYHKim wrote:From these histories, it seems clear that:
1. Being bought by an anonymous-sounding holding company run by MBAs is the kiss of death.
2. The proliferation of MBAs in the boardroom has destroyed America.



Amen. This is the truest of many truisms on this thread. I worked for a cash-rich company in the 1980's that had a 6-month ROI policy - if an improvement would not pay for itself in 6 months, funding would not be approved. This was the primary ill that MBA's brought to the table. It is still with us, and has essentially killed US manufacturing.

apoor


quality posts: 2 Private Messages apoor

As depressing as the zombie video game trailer was (see previous blog post), I find this one even sadder. Maybe it's because I grew up with these brands. Maybe it's because I've had direct contact with several of them on their slide into oblivion. I know it's a natural progression (is Moxie still out there somewhere?) but it's still sad. It's like watching the leaves fall, but in the spring, and you know that tree is never going to grow them back.

What the heck is going on with you guys?! Have you switched to decaf? Or is this just a particularly difficult Wednesday for you?

Alfred Poor
HDTV Almanac

Xeryon


quality posts: 1 Private Messages Xeryon

Walmart

Once a purveyor of goods made in America with all of their staff proudly wearing American flag pins. Good deals could be found that kept your neighbors employed.

Mr. Walton died and the board took over and now we have the mega international conglomerate that almost single-handedly drives the Chinese economy. Try, just once, to find a manufactured good made in the USA sold in a Walmart.

glibdud


quality posts: 2 Private Messages glibdud
mbishop1113 wrote:I really feel that RadioShack should be on this list.



+1

saltone


quality posts: 1 Private Messages saltone
glibdud wrote:+1



Isn't it called "The Shack" now?

"What the hell are we doing fighting government, let's become government and we can then take whatever we want!".
Al Capone

GreenpeaceUbuntuMan


quality posts: 1 Private Messages GreenpeaceUbuntuMan

I would say Apple and RadioShack. RadioShack has completely stopped selling electronics for smart people. I walked into RadioShack and asked for a resistor and it turned out the most complicated item they had was a AA battery. No LEDs, no wire, no solderless breadbords. Apple has degenerated, too. They used to innovate and promote open source. Now they just attack other companies and try to lock everyone into their walled garden.

saltone


quality posts: 1 Private Messages saltone

Say what you want about Woot, but I agree that it has lost a lot of it's appeal I used to wake up every night @ 1 to check the item. Now it seems like either they have a lot more of every item or a lot less people buying them. I can get up at 8 and rarely see the sold out logo. But for me I think one of the true tells is the "Bones of Carp". It seems like the only time they are offered are wootoffs, Christmas and the anniversary date. I used to look for these every night. Now it seems that they never do them random anymore.

Also I think the stuff offered in the "baskets of corn" has changed. It seems that only a couple people hit the big palette, and the rest get exactly the same thing. A couple years ago, I received a Roomba in one of my bags, and it was no where near the best bag in the group. I miss the days of the RCA MP3 players that showed up in a taped up package and some kind of funk on the earphones and some random songs already loaded.

"What the hell are we doing fighting government, let's become government and we can then take whatever we want!".
Al Capone

saltone


quality posts: 1 Private Messages saltone

Ok, one other thing, I live in Ohio, and we are undertaking the same battle over collective bargaining that is going on in Wisconsin. I do think there needs to be some kind of reform, but after reading this article, it cracks me up that the argument against collective bargaining is that we run the negotiations more like a business. I see where that has gotten us.

"What the hell are we doing fighting government, let's become government and we can then take whatever we want!".
Al Capone