clutch07


quality posts: 0 Private Messages clutch07
yzdude250f wrote:Only thing i can figure is woot had these tvs drop shipped from somewhere else.



Looks like they're coming from Orange County. Vizio's based there, maybe they're sending the TV's out themselves.

yzdude250f


quality posts: 0 Private Messages yzdude250f


Glad i could help you all out.

jhill1440


quality posts: 0 Private Messages jhill1440

That works for me. Says friday to be delivered. I'm in Montana. I was hoping to have it for the weekend.

gussy224


quality posts: 0 Private Messages gussy224
yzdude250f wrote:Hey guys, everyone who doesn't have a tracking number try this. Woot staff posted this for a previous woot "Track using your order number under the track by reference tab on Fedex". I STILL dont have a tracking number on my account page,BUT I tried this method and used my order number as the reference number and it shows an estimated delivery date of march 15. Only thing i can figure is woot had these tvs drop shipped from somewhere else. Track using this link and paste your order number in the reference box (second one) select your country and type in postal code and hit track. Hope this helps you out.
https://www.fedex.com/AltRefTracking?ascend_header=1&clienttype=dotcom&mi=n&cntry_code=us&language=english&altref=y



It works!You are fantastic!Mine comes in tommorrow!

djbeaver


quality posts: 0 Private Messages djbeaver
gussy224 wrote:It works!You are fantastic!Mine comes in tommorrow!



I second that! Thanks!

scrapy31


quality posts: 0 Private Messages scrapy31

Have these shipped yet?? Any news?

scrapy31


quality posts: 0 Private Messages scrapy31

Thank you!!!

Lawsonsmith


quality posts: 0 Private Messages Lawsonsmith

Thanks @gussy224!! Worked like a charm!

Says mines will be here Tues the 15th..I'm in SC.

d3nnis


quality posts: 0 Private Messages d3nnis

I got my tracking number at 7:45 this morning. Yeah!
The TV was at my door yesterday though. Even yeaher!
Works nice. but the picture is only using 50% of the screen. I guess I'll have to read the manual.
one thing, its freaking loud. It had the volume on 9 and it blew me acrooss the room (it was 10:30pm). I actually turned it down to 2! (out of, i think, 50). Thats with non-HD coax cable.
PS. I'm in Orange County

jhill1440


quality posts: 0 Private Messages jhill1440

Got my tracking number today and the TV is supposed to be delivered today. I'm in Montana.

makoester


quality posts: 0 Private Messages makoester

I only got the TV and base stand. No remote, power cable or vertical connecter to the base stand for the TV.

Am I missing something? Did anyone else get a remote/full stand/power cable?

gussy224


quality posts: 0 Private Messages gussy224
makoester wrote:I only got the TV and base stand. No remote, power cable or vertical connecter to the base stand for the TV.

Am I missing something? Did anyone else get a remote/full stand/power cable?



You sure are!Mine arrived today with everything needed to watch this great picture.

ThunderThighs


quality posts: 315 Private Messages ThunderThighs

Staff

makoester wrote:I only got the TV and base stand. No remote, power cable or vertical connecter to the base stand for the TV.

Am I missing something? Did anyone else get a remote/full stand/power cable?

Sorry about the problems with the missing components. This has a 90-day Woot Limited Warranty. Contact service@woot.com for assistance.

However, since we get these from a vendor (don't refurbish them ourselves), it's likely they will not have the missing parts. I could be wrong so it's definitely worth contacting them to see what to do.

Again, sorry for the problem.

musicman42


quality posts: 0 Private Messages musicman42
makoester wrote:I only got the TV and base stand. No remote, power cable or vertical connecter to the base stand for the TV.

Am I missing something? Did anyone else get a remote/full stand/power cable?




LOL, I did the same thing....hopefully you kept the box the TV came in....there is a small chamber on the end of the box that is easily overlooked if not paying attention...took me 3 times of looking through the box to realize it was there...all the other parts were tuck neatly in there!
BTW, this tv has a great pic!
Good luck!

cornishrefugee


quality posts: 0 Private Messages cornishrefugee

Does anyone else get anything show up in the EPG?

I have cable, when i'm on any channel and press the guide button, i get no program info at all. I've tried many different channels, and even tried leaving it on the screen to load while I went to make coffee. Nothing. It isn't a major problem for me, but i'd like to know if i'm the only one.

Thanks

gussy224


quality posts: 0 Private Messages gussy224

What would I need to hook my netbook up to my new Vizio?

wwalton1


quality posts: 0 Private Messages wwalton1

I got my vizio and it doesnt work. Trying to navigate that nightmare. Trying to deal with the woot dropshipping partner, but with no sucess so far. We'll see, I might end up challenging my credit card charge to get some action.

drboy2692


quality posts: 0 Private Messages drboy2692

got mine today!!!!!

dmetterling


quality posts: 0 Private Messages dmetterling

Got mine yesterday, and I love it! The only quirk I have beef with is the logo illumination. Its no where near a deal breaker, and I know duct tape will do the trick, but I was looking for a menu option to turn it off. I assume there is, but unable to confirm using manual. Anyone else figure out any other play besides duct tape?

machinegunkelly147


quality posts: 0 Private Messages machinegunkelly147

DEAD TV, now what.
Does anyone have any ideas on what can be done about a dead TV?
I use it only about 15 hrs. a week and this afternoon it was working, this evening it will not power up
Here is the kicker, my 90 day warranty lapsed last month. Never fails, I've had some really, really bad luck with woot electronics...2 different rogue RC helicopters at $30 ea. and now a $300 TV.

Am I out of luck or is there hope???

Jagfire


quality posts: 0 Private Messages Jagfire
machinegunkelly147 wrote:DEAD TV, now what.
Does anyone have any ideas on what can be done about a dead TV?
I use it only about 15 hrs. a week and this afternoon it was working, this evening it will not power up
Here is the kicker, my 90 day warranty lapsed last month. Never fails, I've had some really, really bad luck with woot electronics...2 different rogue RC helicopters at $30 ea. and now a $300 TV.

Am I out of luck or is there hope???



Mine just died as well.

iamis


quality posts: 4 Private Messages iamis
Jagfire wrote:Mine just died as well.



Mine too. I also had an Audiovox message center die really fast. I might be about done with refurbs here.

iamis


quality posts: 4 Private Messages iamis
iamis wrote:Mine too. I also had an Audiovox message center die really fast. I might be about done with refurbs here.


Here is my chat transcript with Visio service.
Kelly: Thank you for contacting VIZIO Live Chat, the home of Entertainment Freedom for All. This is Kelly in South Dakota. Have you ever contacted us before?
No
Kelly: Here at VIZIO we pride ourselves in providing best in class customer support and all of our support is U.S. based, and I can assist you with that.
Kelly: To better assist you, I would like to get you registered for technical support so I can log this case. Could I start off by first getting your full address, and then could you give me your serial number, date of purchase, purchase location, and price please?

LAUKHLAL2505236

3/5/2011

Woot.com

$255
Kelly: Can you double check the serial number?
LAUKHLAL2505236
Kelly: Thank you. Have you tried a power cycle with the TV?

Numerous times
Kelly: To do this:

1- Power off TV
2- Unplug TV from outlet
3- Press and hold in the power button on the side of the TV for 30 seconds (while it is unplugged from the wall)
4- Release the power button
5- Plug in the TV
6- Power the TV back on
I did all that with the exception of holding in the power button. I'll try that now.
Kelly: OK.
Tried that twice. Still the same.
Kelly: Have you tried a different outlet with the TV?
The bezel logo turns white and the Viso logo appears on the screen for a moment then it goes black and the bezel logo goes back to yellow. I'll try another outlet but have doubts that will make a difference.
Kelly: Ok.
Still the same
Kelly: I show this TV was originally sold and returned back to Walmart. Unfortunately there is no warranty through VIZIO. You will need to contact Woot.com for warranty service.
I believe that warranty was for 90 days. No good to me now. I guess my only recourse is to tell everyone I can at every opportunity that Vizio products are junk.
Kelly: James, I do apologize that your TV is not covered because it was returned back to Walmart and re-sold through Woot.
Kelly: Would you like our repair numbers?
That still doesn't change the fact that Vizio manufactured hundreds or thousands of these TVs that failed once, were returned, were considered refurbished, sold again, and failed again. That is extremely poor business practice and indicative of poor quality control and a disregard for customer satisfaction. It probably borders on criminal if they were resold with the knowledge that they would fail again in short order.
Kelly: This is why I recommend contacting Woot at this point.
I'll give it a try, I might as well get the repair numbers though I suspect the cost will be too high to make it worth investing again in a product that may fail again anyway.
Kelly: VIZIO does have two partner companies who are certified to perform repairs on VIZIO TV's. You can reach them at ITI- (888)248-2708 and HD Repair- (800) 713-2671.


ROGETRAY


quality posts: 88 Private Messages ROGETRAY

Staff

iamis wrote:Here is my chat transcript with Visio service.
Kelly: Thank you for contacting VIZIO Live Chat, the home of Entertainment Freedom for All. This is Kelly in South Dakota. Have you ever contacted us before?
No
Kelly: Here at VIZIO we pride ourselves in providing best in class customer support and all of our support is U.S. based, and I can assist you with that.
Kelly: To better assist you, I would like to get you registered for technical support so I can log this case. Could I start off by first getting your full address, and then could you give me your serial number, date of purchase, purchase location, and price please?

LAUKHLAL2505236

3/5/2011

Woot.com

$255
Kelly: Can you double check the serial number?
LAUKHLAL2505236
Kelly: Thank you. Have you tried a power cycle with the TV?

Numerous times
Kelly: To do this:

1- Power off TV
2- Unplug TV from outlet
3- Press and hold in the power button on the side of the TV for 30 seconds (while it is unplugged from the wall)
4- Release the power button
5- Plug in the TV
6- Power the TV back on
I did all that with the exception of holding in the power button. I'll try that now.
Kelly: OK.
Tried that twice. Still the same.
Kelly: Have you tried a different outlet with the TV?
The bezel logo turns white and the Viso logo appears on the screen for a moment then it goes black and the bezel logo goes back to yellow. I'll try another outlet but have doubts that will make a difference.
Kelly: Ok.
Still the same
Kelly: I show this TV was originally sold and returned back to Walmart. Unfortunately there is no warranty through VIZIO. You will need to contact Woot.com for warranty service.
I believe that warranty was for 90 days. No good to me now. I guess my only recourse is to tell everyone I can at every opportunity that Vizio products are junk.
Kelly: James, I do apologize that your TV is not covered because it was returned back to Walmart and re-sold through Woot.
Kelly: Would you like our repair numbers?
That still doesn't change the fact that Vizio manufactured hundreds or thousands of these TVs that failed once, were returned, were considered refurbished, sold again, and failed again. That is extremely poor business practice and indicative of poor quality control and a disregard for customer satisfaction. It probably borders on criminal if they were resold with the knowledge that they would fail again in short order.
Kelly: This is why I recommend contacting Woot at this point.
I'll give it a try, I might as well get the repair numbers though I suspect the cost will be too high to make it worth investing again in a product that may fail again anyway.
Kelly: VIZIO does have two partner companies who are certified to perform repairs on VIZIO TV's. You can reach them at ITI- (888)248-2708 and HD Repair- (800) 713-2671.



We're sorry to hear about your CS experience with Vizio. Feel free to contact us at service@woot.com and we'll be glad to assist you with any issues or concerns you have regarding your purchase. Please remember to include your username and order number so we can assist you in a timely manner.

Sincerely,
Woot Staff

Need Some Help? Hit us up at support@woot.com
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iamis


quality posts: 4 Private Messages iamis

If any more Visio TVFs become available, check out this site before buying:

http://www.consumeraffairs.com/home_electronics/vizio.html

It is insane how many people have been screwed and jerked around by that company.

iamis


quality posts: 4 Private Messages iamis
iamis wrote:If any more Visio TVFs become available, check out this site before buying:

http://www.consumeraffairs.com/home_electronics/vizio.html

It is insane how many people have been screwed and jerked around by that company.



I emailed Woot service earlier today. Is there any hope?