I want some nookie

I hate smartpost. Woot needs a "Prime" option like their Amazon overlords. Or, even better, when you hit a certain # of woots they give you better shipping options for the same price.

Hey Woot Staff,

Is this being shipped from Woot's warehouse in Texas or from Barnes & Noble's location?

8 days after purchase, my tracking number still shows "Not Found".

Saying something takes up to five days to ship and hitting day 8 without tracking info is legitimately disappointing. It isn't up to the customer to educate him/herself on the under-performing nuances of the shipping woot uses. If they say it takes up to five days to ship, there should be some kind of information available by day 8, or 6 business days after purchase. If they use a shipping service that is notorious, that should be somehow clear in the upfront transaction.

I give credit to woot to at least saying something to the effect of, "FYI, crap is slow," every time I get an email or check my order status, but it's still disappointing.

I show that WOOT has shipped this to me. I have the FedEx tracking number and have looked online and called FedEx. Online tracking says NOT FOUND and the customer service people have no record either...What do I do now? The tracking number has shown up for 3 days. HELP !!

Looks like I'm not alone based on other comments which I missed...oh well...I'll wait. Not much choice in the matter is there.

Patiently reading "outdated" paper bound books... :P

Mine says that the "Anticipated ship date is Apr 15, 2011", that was six days ago... No updates since.

Is Woot instead holding the packages to flood FedEx En masse?

Not really sure what is going on, Woot! says it shipped but FedEx says that "Shipment Information Sent to FedEX" on the 15th...

No other information via tracking number. Whats up with that?

Anyone received theirs yet?

Still storms at the Memphis hub?

Not even showing this shipped.

In my limited experience, this is par for the course. We must all be patient (although maybe a little nibble of info from Woot on this thread would be most welcome). The silver lining is that by the time you get your woot you're so amped up about it you might lose your mind, like a six year old on Christmas morning.

Souns like all 5,666 that were purchased are still sitting somewhere.

I purchased a Garmin GPS from Woot back in 2006 and the order took forever to ship. Turns out they were drop shipped from Garmin's warehouse (Woot never had them in stock to ship).

This has that same feeling...Woot's customer service doesn't have info, Fedex tracking doesn't update, customer's wondering what happened to their order...

BTW...you can insert the tracking number in the USPS tracking website for updates. You'll get the same "not found" answer but it's something to do why you wait.

Patience fellow Wooters!

I emailed woot service in hopes that I would get a response. I also suggested that they respond here as well. But if I hear back from them and do not see any thing posted here I will post the response here.

Seems like the Sony Dash and Buckey Ball indecents all over again.

toweln wrote:BTW...you can insert the tracking number in the USPS tracking website for updates. You'll get the same "not found" answer but it's something to do why you wait.

lol - I suppose it's the little things.

nodnetni wrote:Seems like the Sony Dash and Buckey Ball indecents all over again.

But did the tracking emails get sent out in those instances before they were actually shipped?

Well I guess I'm not the only one who hasn't received this yet, though I'm pretty sure this isn't Woot's fault this time. I have ordered a lot of shirts and stuff the last few months and they have all gone through on time. At the moment besides the Nook I have a shirt on the way, same expected ship date, same lack of information on the Fed Ex site and no sign it has been picked up yet. Patience, the storms won't last forever!

I received mine this morning and have been playing around with it. Pretty cool. I think I'm going to get one of those leather cases for it.

sbreb2001 wrote:I received mine this morning and have been playing around with it. Pretty cool. I think I'm going to get one of those leather cases for it.

You got it?!? Did the mailman just leave it on the porch or did you have to sign? I'm worried mines gonna get left in the rain!

sbreb2001 wrote:I received mine this morning and have been playing around with it. Pretty cool. I think I'm going to get one of those leather cases for it.

Awesome, I'm assuming the tracking # never worked for you? What state do you live in?

sbreb2001 wrote:I received mine this morning and have been playing around with it. Pretty cool. I think I'm going to get one of those leather cases for it.

Picture or it didn't happen. Sorry, just a little skeptical being this is your first post and you have been a member since 2007.

sbreb2001 wrote:I received mine this morning and have been playing around with it. Pretty cool. I think I'm going to get one of those leather cases for it.

I'm so glad SOMEONE received this! Gives me hope that mine is on its way... sort of...

sbreb2001 wrote:I received mine this morning and have been playing around with it. Pretty cool. I think I'm going to get one of those leather cases for it.

I call shenanigans.

ryan1313 wrote:I call shenanigans.

SHENANIGANS!!!!! Every one get your brooms! Ryan called SHENANIGANS!

Brak's Gal wrote:I'm so glad SOMEONE received this! Gives me hope that mine is on its way... sort of...

Where is mine ?

nodnetni wrote:Picture or it didn't happen. Sorry, just a little skeptical being this is your first post and you have been a member since 2007.

He's lying because he has never posted on this site before? Come on...

I sent a message to woot services also. I havent gotten a reply yet. But the Post Offices will be closed tomorrow for Good Friday here

That does NOT sound confidence inspiring.

Its not the end of the world though. I have routinely gotten things delivered via USPS that have not even shown as picked up. Postal Service moves at a glacial pace, and I can accept that, seeing as this is a smoking good deal.

agingdragqueen wrote:OK, eek, lots of shipping issues.

We've been aware that several of you have not seen any movement in your tracking- we researched this issue and have basically come to the conclusion that one whole truck of these things has gone off the FedEx grid. As far as we are aware, they have all of these orders and they're just not scanning them. We're currently trying to figure out what the heck's happening, so please keep being patient with us. Best case, and most probable! They're in transit and someone just didn't do the originating scans. I'll post with more info as it becomes available, but keep an eye out for scans today and tomorrow, they should all be showing movement shortly.

sounds like a cover up

Twignificant wrote:lol - I suppose it's the little things.

um..it's not UPS it's FEDEX so of course UPS wont find anything

gingero62 wrote:um..it's not UPS it's FEDEX so of course UPS wont find anything

they said USPS.

VeeReihen6 wrote:they said USPS.

oops, yep, just realized that...my bad...and my apologies.

gingero62 wrote:um..it's not UPS it's FEDEX so of course UPS wont find anything

USPS not UPS. That's for United States Postal Service. SmartPost packages are ultimately delivered by USPS, which is why tracking and delivery confirmation are ultimately available on both fedex.com and usps.com.

agingdragqueen wrote: we researched this issue and have basically come to the conclusion that one whole truck of these things has gone off the FedEx grid.

Picturing Chris Farley and Norm McDonald from Billy Madison sitting by the truck reading all of our nooks, laughing...

ryan1313 wrote:Picturing Chris Farley and Norm McDonald from Billy Madison sitting by the truck reading all of our nooks, laughing...

This.

agingdragqueen wrote:No no, this is projection. We're not hiding anything from y'all, we're just placing the blame somewhere else.

I guess there is progress. I see on the Fedex site there are no storms at the Mempkis hub now. I'll have to do something with the nook cover that is being delivered today.ha

I bought one and a friend of mine bought one. He got his nook and it is awesome. It didn't show up as shipped until a day before he got it and he was checking with the order/reference number. Mine was ordered first, showed up in fedex tracking first and I don't have it yet (still shows up as information sent to fedex). I'm sure everything is fine, I'm just impatient after playing with my friend's nook, especially since it's a company holiday for me tomorrow. :D

Thanks for the response woot. That's two potential deliveries --- I choose to be optimistic that mine will be in my grubby hands very shortly.

sounds like we are all having the problem tracking numbers that dont exist. I just got email back from woot that said YES we are aware we arae having problems...YA THINK??HaHa
A friend ordered hers same day i did and hers should be at her house today...Thursday.

sbreb2001 wrote:I received mine this morning and have been playing around with it. Pretty cool. I think I'm going to get one of those leather cases for it.

When did you order it?