Kaschreiber wrote:So it is a bigger issue what steps could be taken? Would it be replacement Nooks? Even if we get refunded the price we paid, we won't be able to get a replacement NOOK as cheap and many of us bought cases and/or warranties (square trade) already. If I have to get a refurbished nook straight from B&N that's more money I didn't plan on spending.
That's an excellent question, but a bridge we'd have to cross when we get to it. Obviously, if FedEx has managed to lose all these, our first wish would be to reship them. It would then be a matter of trying to figure out if we have enough and/or how many could we get? It would royally suck to only be able to replace so many of them.
The second possibility is that they could have been mislabeled or otherwise mis-somethinged so FedEx would have to come back here and dump them off. In that scenario, we would reship and probably offer a lil somethin somethin for the trouble.
Whatever's happening, we'll make it right, we just have to figure out if it's a greater issue. My own personal, totally unbiased opinion: just a mis-scanning. (fingerscrossed)