Commemorative shirt, with customized number for those who qualify:

I had to talk to FedEx because it seems Woot system allows more characters in the address than the FedEx one.

So my address (line 1) on Woot was 33 chars, and it seemed like FedEx cut the last number, which was part of the apartment number and now it's says there's an exception.

Are we still in the times where we limit everything to powers of 2? Anyway, I'm waiting on FedEx to update the shipping schedule.

ibarrera wrote:Are we still in the times where we limit everything to powers of 2?

Believe it or not, we sort of are. Database tables can be (poorly?) designed to have limited lengths and data formats in each column. Likewise, the Fedex API might accept only certain formats, and/or truncate if you feed the wrong format.

It's unfortunate to have this issue compounded... in other words, "sucks to be you!" :P

Yay! Per the USPS, mine is out for delivery! Now if the mail lady will be nice and actually walk it to my door instead of sticking a dumb note in my box. Thankfully I live in earshot of the mailboxes.

According to USPS its out on a truck as we speak (although it probably won't get here until noonish). I live in southeast Minnesota, so I'm guessing those of us in the upper Midwest will be getting there's soon?

Mine finally was handed off to the USPS.That was in Chino,CA , I,m in San Diego. I see that Square Trade Warranties is offering 30% off on warranties today only(Coupon code Mother) Thinking of getting warranty now and hoping I get my Nook.lol.

RBRIT wrote:Mine finally was handed off to the USPS.That was in Chino,CA , I,m in San Diego. I see that Square Trade Warranties is offering 30% off on warranties today only(Coupon code Mother) Thinking of getting warranty now and hoping I get my Nook.lol.

hey thanks for the Square Trade info!

RBRIT wrote:Mine finally was handed off to the USPS.That was in Chino,CA , I,m in San Diego. I see that Square Trade Warranties is offering 30% off on warranties today only(Coupon code Mother) Thinking of getting warranty now and hoping I get my Nook.lol.

Great news, thanks!

USPS has no record of my shipment. Lilywhitekitten, we're in the same area so we'll probably receive ours the same day. FedEx says expected delivery on 4/29 for me - how about you?

ichabod23 wrote:I just wrote that to see if you were paying attention. ;) My father makes violins for a living, so I've heard all manner of Sirius GPP jokes like "sax and violins," and now apparently I can't help spreading them around.

I've been playing the violin since I was 7, so I've had a lifetime of bad music puns. One of my favorite is Bach in a minuet.

Feel free to throw tomatoes.

I've been quietly watching, thought I'd add my shipping info for fun.

The ship date was extended by two days this morning. :/

I'm in Seattle, WA.

Estimated delivery Apr 30, 2011

Apr 26, 2011 6:42 AM
Departed FedEx location
FEDEX SMARTPOST LOS ANGELES, CA

Apr 26, 2011
6:04 AM Arrived at FedEx locationFEDEX SMARTPOST LOS ANGELES, CA

Apr 25, 2011 10:57 PM
Departed FedEx location FEDEX SMARTPOST
CHINO, CA

Apr 24, 2011 10:02 AM Arrived at FedEx location FEDEX SMARTPOST CHINO, CA

Apr 21, 2011 11:22 PMDeparted FedEx location FEDEX SMARTPOST DALLAS, TX

Apr 21, 2011 10:08 PMArrived at FedEx location FEDEX SMARTPOST DALLAS, TX

Apr 15, 2011 10:06 PMShipment information sent to FedEx

I think I get it now...the shipping icon for Smartpost on Woot is a picture of a slug with a box on it. No wonder the shipping is slower than walking--their shipments travel via slugs!

lilywhitekitten wrote:You'll be getting violent if your Nook doesn't arrive soon, right? I know I will be!

So FedEx has gone up a couple notches in my book. Lots and lots of notches, actually.

I called the 800 number yesterday to see if they could hold the Nook at the hub. The guy said no because it was contracted to be delivered by the USPS.

I decided to call the actual hub this morning and got a very nice gentleman on the phone. He told me it was on a truck that was scheduled to be taken to the post office tonight, so they would have it in the morning. He asked if I could wait one more day.

I asked him if the post office would hold it for me so I could pick it up there as this is a gift and the recipient is going home tomorrow (I got 2 - one is a gift and one is for ME). He told me to hold on a minute.

He came back on the phone and told me that he would go to the truck to see if he could locate it so he could take it off so I could pick it up. I told him that I hated for him to have to do that, but he started talking about unusual circumstances and the "Purple Promise" (whatever that is) and said that he would be happy to do that for me. He said he'd call me back if he found it.

As I was typing this he called back to say that he found it and it is ready for me to pick up. So he went out and found the loaded and sealed truck, dug through all the packages until he found my small Woot box, then took it off the truck and called me back. Also it's snowing here this morning and it's about 35 degrees outside so he did all of this in the freezing cold.

Yeah, I'm a little bit happier with FedEx now.

Off to get my Nook... no violence here, just smiles! I'll post when I get back!

jessicaerv wrote:Great news, thanks!

USPS has no record of my shipment. Lilywhitekitten, we're in the same area so we'll probably receive ours the same day. FedEx says expected delivery on 4/29 for me - how about you?

mine was due in on the 27Th. Hope it will be in today before I buy the warranty.

bridgetc wrote:I've been quietly watching, thought I'd add my shipping info for fun.

The ship date was extended by two days this morning. :/

I'm in Seattle, WA.

Estimated delivery Apr 30, 2011

snip

Mine's right with yours. I cannot believe that it sat in Chino for 36 hours and then another day and a half into/out of LA. My "expected" date has slipped twice since it became trackable late last week: originally the 28th, then 29th, now 30th. Absurd.

Rob

Anyone received theirs in South Georgia or Northern Florida?

Teddydogno1 wrote:Mine's right with yours. I cannot believe that it sat in Chino for 36 hours and then another day and a half into/out of LA. My "expected" date has slipped twice since it became trackable late last week: originally the 28th, then 29th, now 30th. Absurd.

Rob

And I bet it still says "On Schedule," right?

So fellow Kentuckians...anyone gotten theirs? My estimated receive date says the 37th, but USPS has no record of it, and it still says that it departed New Berlin on the 23rd at 6:49 am...rar rar...no updates since then. Also, no destination listed...

I think they must be walking it here, because walking from New Berlin to my city is 6 days and 4 hours...

Fedex or woot or whoever did this massive screw up isn't winning any friends by just being like "sorry, sh*t happens".

I was one of the 273. My shipping finally updated Friday afternoon with an estimated delivery date of 4/28.

4/22 - Texas
4/25 - West Virginia
4/26 - Baltimore

I just received it!

casadega wrote:...My estimated receive date says the 37th
...
Fedex or woot or whoever did this massive screw up isn't winning any friends by just being like "sorry, sh*t happens".

I, for one, would be highly impressed if Fedex delivered the package to you on the 37th.

Mine updated from leaving WV to being out for the truck for delivery today! Est delivery has always been 4/28, so I can't believe its headed to my house now.

I feel like I'm at the end of a long journey with this whole ordeal. I have no idea what i am going to do back in the "real world" without refreshing fed ex and this forum every 2 minutes. I may actually miss the excitement of seeing new posts and seeing my package slowly making it across the country.

Mine is on the way to my house in NC

lyndzfrog wrote:Anyone received theirs in South Georgia or Northern Florida?

I'm just north of Atlanta, and supposedly mine is "out for delivery."

jessicaerv wrote:Great news, thanks!

USPS has no record of my shipment. Lilywhitekitten, we're in the same area so we'll probably receive ours the same day. FedEx says expected delivery on 4/29 for me - how about you?

I think I am in the same area too. My estimated date is 4/28. My Nook is still traveling from Denver. Hopefully straight to Sacramento.

Mine is now "Shipment information sent to U.S. Postal Service" ........ so hopefully tomorrow.

Okay, I'll be the jerk. I don't give any kudos to woot or fedex regarding this situation. It is sad that Woot doesn't have enough power as a customer to demand information from Fedex. It is sad that Fedex doesn't value woot (or us) and actually explain what has happened, or at least be honest that they have no earthly idea.

Did I expect an exact shipping timeline? Of course not. When you have a website like woot that feels they have to funny/witty on every single page of their site, one shouldn't expect anything to be taken seriously. Still, having a woot employee post in this discussion forum basically with a "I dunnooooooooo" as a main response is more annoying than having no response at all.

Woot and Fedex should take one of these B&N nooks and download a book about customer service.

I just got the call I've been waiting for: it's finally arrived!!!!! Now all I have to do is wait until 5:00 so I can go home and play with my new toy! (C'mon 5:00! Get here already!)

ichabod23 wrote:I, for one, would be highly impressed if Fedex delivered the package to you on the 37th.

Hear, hear! I wanted to comment as well, but couldn't figure out anything that wouldn't sound snide when that was not the intent.

Glad one of the 273 will actually imminently have a Nookie in hand.

When looking it up on USPS.com are you all using the same tracking number as the one used by FedEx? If it is the same number then the Postal Service is saying that they don't have anything for that number.

Here is my FedEx tracking history:

Apr 23, 2011 4:27 AM Departed FedEx location
FEDEX SMARTPOST KANSAS CITY, KS

Apr 22, 2011 5:58 PM Arrived at FedEx location
FEDEX SMARTPOST KANSAS CITY, KS

Apr 21, 2011 11:15 PM Departed FedEx location
FEDEX SMARTPOST DALLAS, TX

Apr 21, 2011 9:40 PM Arrived at FedEx location
FEDEX SMARTPOST DALLAS, TX

I don't understand why there has been no information since April 23rd. Maybe it and Toto left Kansas via a tornado and I need to click my heels to have it finally get to NYC. ;)

Woot's staff has been great in responding to my posts so I am not complaining to them, just venting my frustrations at SmartPost. There is NOTHING smart about their service imo. (Although, it is great that the FedEx guy helped out the poster above.) I've just gotten to the point where I feel like this will never get here. My expected delivery date is the 28th, but I don't think I will get it by that date.

guikrazy wrote:When looking it up on USPS.com are you all using the same tracking number as the one used by FedEx?

Yes

casadega wrote:So fellow Kentuckians...anyone gotten theirs? My estimated receive date says the 37th, but USPS has no record of it, and it still says that it departed New Berlin on the 23rd at 6:49 am...rar rar...no updates since then. Also, no destination listed...

I think they must be walking it here, because walking from New Berlin to my city is 6 days and 4 hours...

Fedex or woot or whoever did this massive screw up isn't winning any friends by just being like "sorry, sh*t happens".

No Nook yet here in KY.

Mine says it left New Berlin on 4/25 though... same deal w/ no USPS info yet, no destination info listed.

My estimated delivery has been 4/29 since 4/21.

justkc wrote:I think I am in the same area too. My estimated date is 4/28. My Nook is still traveling from Denver. Hopefully straight to Sacramento.

At least the largest obstacle on the direct route is only the Rocky Mountains. We won't have to worry about tornados and/or busted levees. Unless FedEx/SmartPost decides to take the Denver to Sacramento via Augusta, Minneapolis, Orlando, Chino, Butte, Seattle route.

Shoot, did I just jinx us?

RBRIT wrote:Mine finally was handed off to the USPS.That was in Chino,CA , I,m in San Diego. I see that Square Trade Warranties is offering 30% off on warranties today only(Coupon code Mother) Thinking of getting warranty now and hoping I get my Nook.lol.

Thank you so much for the SquareTrade 30% coupon tip....
I just ordered my warranty, so I'm all set.
Got my Nook protective Case, book light, nook cover/bag, and warranty.
Now if my Nook would just get here, I would be all set :-)

Forgot to ask ...

Where is it that people are seeing a map of FedEx's Smartpost hubs? I would like to know the path they are taking to NYC.

jhsoko wrote:Okay, I'll be the jerk....

True enough.

I'm curious if we're in a mob mentality at this point. I mean the long delay in receiving info at first was frustrating, but I wonder if woot has any metrics on average time from "I want one" to "I got one."

I think we might all be surprised at how close to normal the wait has been compared to how abnormal the feeling is after getting ourselves involved in this thread.

Just thinking out loud...

debkay68 wrote:Yes

Thanks Debkay68.

Looks like I won't have mine in hand until May! Says April 30th but it's supposed to deliver to my business address and we don't have Saturday delivery. Bummer. Last Scan shows it leaving Berlin, WI at 10:30 p.m. last night. Perhaps I should have called FEDEX and offered to drive and meet them halfway between there and OH.

Where it will show up next is anybody's guess.

If your looking a for something to fill your time until it arrives, check out this puppy cam Live Puppy Cam . . .AWWW!

rosalbalucero wrote:Thank you so much for the SquareTrade 30% coupon tip....
I just ordered my warranty, so I'm all set.
Got my Nook protective Case, book light, nook cover/bag, and warranty.
Now if my Nook would just get here, I would be all set :-)

Maybe I 'unjinxed' my delivery, cause I just checked the Fedex site and it says it's at my local post office:

Apr 26, 2011 7:32 AM
At U.S. Postal Service facility BROOMFIELD, CO
Arrived at local Post Office
Allow one to two additional days for delivery

Apr 26, 2011 4:12 AM
Departed FedEx location
FEDEX SMARTPOST DENVER, CO

Apr 26, 2011 12:00 AM
Shipment information sent to U.S. Postal Service

Apr 25, 2011 4:22 PM
Arrived at FedEx location
FEDEX SMARTPOST DENVER, CO

Apr 22, 2011 10:35 PM
Departed FedEx locationF
EDEX SMARTPOST DALLAS, TX

Apr 22, 2011 2:07 PM
Arrived at FedEx location
FEDEX SMARTPOST DALLAS, TX

As one of the 273'rs, I can almost see the proverbial light at the end of the shipping nightmare tunnel.

casadega wrote:So fellow Kentuckians...anyone gotten theirs? My estimated receive date says the 37th, but USPS has no record of it, and it still says that it departed New Berlin on the 23rd at 6:49 am...rar rar...no updates since then. Also, no destination listed...

I think they must be walking it here, because walking from New Berlin to my city is 6 days and 4 hours...

Fedex or woot or whoever did this massive screw up isn't winning any friends by just being like "sorry, sh*t happens".

Cincinnati Area....came today...one day earlier.

ichabod23 wrote:True enough.

I'm curious if we're in a mob mentality at this point. I mean the long delay in receiving info at first was frustrating, but I wonder if woot has any metrics on average time from "I want one" to "I got one."

I think we might all be surprised at how close to normal the wait has been compared to how abnormal the feeling is after getting ourselves involved in this thread.

Just thinking out loud...

I was thinking that same thing on my way home. I'm not sure if any of this has really been outside of the TOS for either company. I'm not entirely sure what FedEx's guarantee is for smart post, so I may be very wrong about that. And the most annoying thing would be if someone had been lying to us.

In any case, I have it! Just charging it up now. Woohoo!

Now to bug Woot to send the one I ordered last Thursdy so I can get MINE!!!!!!!......

THAT T-SHIRT IS AWESOME.