I got one of these from a previous Woot. As implied by the description on this Woot, mine bricked when I tried to update its software. I sent it to Sony, who promised to send me a new one in return. The one they sent was in fact refurbished, but has worked fine so I'm not complaining (just noting the dishonesty).
Here's a way to think about this product: It's a great, slick-looking alarm clock that comes with a few built in special features (Pandora, Netflix, Amazon VOD, digital picture viewer) and can also be enhanced with downloaded free "apps" from the Chumby community. (The literature calls the special features "apps" as well, but that just leads to confusion since they are accessed through the user interface differently.)
I'd rate those three features: Alarm clock: A-, Special Features: A-, Apps: C-. The alarm clock is capable, but suffers from a needlessly complicated interface. The core special features are solid; the problem is that they're surrounded and vastly outnumbered by *numerous* ones that are lousy but which cannot be deleted, nor can their order of appearance be changed (e.g. some kind of app for the movie "SALT" - I think it just plays a trailer or something, but it will always be there unless a software update removes it). As far as the apps: the VAST majority of the Chumby apps are barely useful or entertaining at best, and totally broken at worst. For example, RSS reading apps nearly always cut off the posts they show (you only get the first few sentences) and the link to "read the rest" doesn't work, so it's simply a tease. Most useful are a handful of news headlines streamers and some cooking/recipe-of-the-day apps.
Also important: the Woot write-up of this product on 4/11/2011 stated "... around Mother’s Day there’s going to be a new web browser app so I can surf the web and even set up my Dash without a PC." Mother's Day has come and gone and, to my knowledge, that app does not yet exist. Woot, you have been called out.
Finally: the Dash is pictured in many places, including on its own packaging, running a slick looking "GMail" app. An app that looks like that DOES NOT EXIST. There IS a GMail app, but it's a severely limited, ugly looking thing that doesn't at all resemble what's pictured. It's more like viewing your e-mail in DOS, without the ability to do anything but read or delete.
All that being said, I still think this is a solid device with useful features and a slick look at this price. But much more is promised than is actually delivered.