tuxfordjack


quality posts: 0 Private Messages tuxfordjack

they gotta the money
I no gotta the box
I no gotta the info
I no gotta the good feeling about this one!!
Come on WOOT!!! GIVE US SOME INFO!!!

rion3dfx


quality posts: 0 Private Messages rion3dfx

Today ( Monday June 6th ) will be the sixth business day since we made this order on May 26th. This takes the weekends, and Memorial Day holiday into account. I hope it shows up today.

agingdragqueen


quality posts: 84 Private Messages agingdragqueen

Staff

agingdragqueen wrote:We're being told by the vendor that it's shipped. Our contact was out yesterday and is attempting to get the tracking numbers to us today though it seems more likely that we'll have them by Monday instead. They're shipping via FedEx, but it doesn't seem like they're using our order numbers as a reference like we do, so I'm not able to pull up anyone's tracking number myself. I apologize for the delay, but we are working hard on getting this resolved.



A follow up to my post above from Friday. We got in the tracking file from the vendor and it was the same one sent to us for the last item they shipped out for us. We'll be trying to get an update from them this morning, but we still do not have the correct tracking numbers, but they have all shipped out- we've been reassured of that at least.

gbayne


quality posts: 0 Private Messages gbayne

I ordered one on May 25th. Anyone know why it hasn't been shipped yet?????

kwimmer


quality posts: 0 Private Messages kwimmer
gbayne wrote:I ordered one on May 25th. Anyone know why it hasn't been shipped yet?????



I just got my tracking number and it looks like mine has shipped.

mr1581


quality posts: 0 Private Messages mr1581

Still no confirmation number and no status change on the website

qdoggy


quality posts: 1 Private Messages qdoggy

Have tracking number, should be delivered on 6/6. City on tracking number seems wrong though?

melmelkumov


quality posts: 0 Private Messages melmelkumov

I got a tracking number from woot that is totally useless. According to the FedEx tracking, the package has been sitting in Oregon since 5/31 and was supposed to be delivered today (to NY). I called FedEx to find out what was happening, and they informed me the package will be delivered tomorrow, and the tracking information is wrong... I'm pretty disappointed with how long it's taken to get this item.

tuxfordjack


quality posts: 0 Private Messages tuxfordjack

they still gotta the money
I still no gotta the box
I still no gotta the info
I still no gotta the good feeling about this one!!
Come on WOOT!!! GIVE US SOME INFO!!!

qdoggy


quality posts: 1 Private Messages qdoggy

It looks like they have all shipped, probably show up this week sometime. It usually takes a week or so to get something from Woot. They usually send you the shipping info five days after you order and you find out the item is already on the way and it shows up at your door a few days later. This is standard Woot operating procedure. I don't know why there are so many complaints...

pglickenhaus


quality posts: 0 Private Messages pglickenhaus
qdoggy wrote:It looks like they have all shipped, probably show up this week sometime. It usually takes a week or so to get something from Woot. They usually send you the shipping info five days after you order and you find out the item is already on the way and it shows up at your door a few days later. This is standard Woot operating procedure. I don't know why there are so many complaints...



You know they say if you are stressed you can loose weight too!

Some of you guys are just getting a pre - workout!

maineguy


quality posts: 0 Private Messages maineguy

I am just curious if anyone else has not gotten a tracking number yet?

qdoggy


quality posts: 1 Private Messages qdoggy
maineguy wrote:I am just curious if anyone else has not gotten a tracking number yet?



I got a tracking number today.

illuminattie


quality posts: 0 Private Messages illuminattie
maineguy wrote:I am just curious if anyone else has not gotten a tracking number yet?



I haven't yet.

tacodeluxe


quality posts: 0 Private Messages tacodeluxe
maineguy wrote:I am just curious if anyone else has not gotten a tracking number yet?



I got one today - but I emailed customer service to get it. The order page hasn't been updated.

Anyways, looks like the shipments are coming from Oregon & they probably were shipped out over the course of a few days. Fedex.com is telling me Wednesday.

yuchol


quality posts: 0 Private Messages yuchol

I ordered on May 26 and am still waiting for the product which has not even shipped out. I feel like buying something here was a mistake.

cook6237


quality posts: 0 Private Messages cook6237

Got mine today. It works great, and I just lost 20 lbs. Thanks Woot.

melmelkumov


quality posts: 0 Private Messages melmelkumov

Delivered!

cong777


quality posts: 0 Private Messages cong777

no info what so ever yet... still waiting

jcord51


quality posts: 0 Private Messages jcord51

Tracking # appeared yesterday, delivered today. One box with assembly parts sealed hermetically. Looks good so far , will assemble tomorrow.

qdoggy


quality posts: 1 Private Messages qdoggy

Fedex says it was delivered today, not so. City on tracking number is different from mine as well. Don't know what is going on... Anyone from Glen Cove, NY get a shipment today? Talked to fedex... They said it was delivered to some other address. They don't even have a record of a shipment coming to my house in their system....

agingdragqueen


quality posts: 84 Private Messages agingdragqueen

Staff

qdoggy wrote:Fedex says it was delivered today, not so. City on tracking number is different from mine as well. Don't know what is going on... Anyone from Glen Cove, NY get a shipment today? Talked to fedex... They said it was delivered to some other address. They don't even have a record of a shipment coming to my house in their system....



Sorry, it's late in the day- but I will be working with others to look into this. I'll email you when we can figure out what's up.

Ftwo


quality posts: 0 Private Messages Ftwo

Mine was delivered today. FedEx had perfect timing on the delivery too. I actually WOL'd*.

*Wooted Out Loud

elnickro


quality posts: 0 Private Messages elnickro

How did some of y'all get in touch with FedEx regarding shipments? Or get a tracking number? Or...anything? I've heard this is shipping from Oregon, but I don't know much else. Whose customer service can I call?

Gatzby


quality posts: 43 Private Messages Gatzby

Staff

elnickro wrote:How did some of y'all get in touch with FedEx regarding shipments? Or get a tracking number? Or...anything? I've heard this is shipping from Oregon, but I don't know much else. Whose customer service can I call?



You can drop a line to service@woot.com and ask them what's up, if you're still not seeing any movement/don't have a tracking number. You may also be able to use your Woot order number to Track by Reference via the Fedex website.

Did you know shirt.woot ships internationally? Get you some!
Why do my posts always get deleted? -- Noise Reduction -- Try it in podcast format.
No, you can't have our iPod, keys, or Lego. Sorry.

elnickro


quality posts: 0 Private Messages elnickro
Gatzby wrote:You can drop a line to service@woot.com and ask them what's up, if you're still not seeing any movement/don't have a tracking number. You may also be able to use your Woot order number to Track by Reference via the Fedex website.



THANK YOU! :-D

rion3dfx


quality posts: 0 Private Messages rion3dfx

I received my tracking number, it says it's being delivered to my city, I hope they have the right address, it doesn't show on the tracking information.

It says it should arrive June 9th. We'll see.

yuchol


quality posts: 0 Private Messages yuchol

I received the product today and the tracking number at the same time.

yuchol


quality posts: 0 Private Messages yuchol
elnickro wrote:How did some of y'all get in touch with FedEx regarding shipments? Or get a tracking number? Or...anything? I've heard this is shipping from Oregon, but I don't know much else. Whose customer service can I call?



I know it is frustrating since late delivery is part of the game (and why it is a bit cheaper). Attempts to contact them is more likely to worsen your anxiety only; I tried and won't recommend. I've learned that waiting patiently is the best option you have; it eventually comes.

jaycafe


quality posts: 0 Private Messages jaycafe

My first ever post as a wooter for over 6 years and it's not a good one. Had the same problem with shipping status (or lack there of) and received the tracking number and the delivery today. The bigger problem is that they shipped two LEFT pedal arms and a broken handlebar. Sent RMA and service a help me note. I hope they don't make me return the whole thing - this is huge. Sad as I was hoping to try it out today.

kiseoklee


quality posts: 0 Private Messages kiseoklee

My order got shipped to a wrong address and
someone signed it. Shows it was delivered yesterday. Man! It's messed up!

kiseoklee


quality posts: 0 Private Messages kiseoklee

I emailed customer service and this is what they say.

"Since it seems to be signed for by you, all we can assume is that you received it. If you haven't, you need to contact FedEx to perform a driver follow up."

Tye

I don't know why I have to do this in the first place? I am not the one who shipped it.
Woot is responsible to contact Fedex where it's shipped to and who signed it.
It certainly feels bad to be treated as a liar.

kiseoklee


quality posts: 0 Private Messages kiseoklee

Now they are telling me to perform a driver follow up with Fedex.
I called Fedex and they say the shipper has to issue a call tag.
I still don't know why I have to do this.
I don't work for Woot. lol.
They messed it up and I have to take care of it?
Come on!

richarjl17


quality posts: 0 Private Messages richarjl17

got my tracking number Monday and it arrived on Tuesday .. glad that it finally got here

pglickenhaus


quality posts: 0 Private Messages pglickenhaus
richarjl17 wrote:got my tracking number Monday and it arrived on Tuesday .. glad that it finally got here



Got mine today too!

This will surely be my last post on this thread. I put it together and used it and will surely be losing 215lbs and disappearing off this earth!

Thanks Woot!

yuchol


quality posts: 0 Private Messages yuchol
kiseoklee wrote:I emailed customer service and this is what they say.

"Since it seems to be signed for by you, all we can assume is that you received it. If you haven't, you need to contact FedEx to perform a driver follow up."

Tye

I don't know why I have to do this in the first place? I am not the one who shipped it.
Woot is responsible to contact Fedex where it's shipped to and who signed it.
It certainly feels bad to be treated as a liar.



they did not ask me to sign it even though I asked....

yuchol


quality posts: 0 Private Messages yuchol

Is the optional power cord supposed to be in the package? The manual shows it; but I could not find it. Is it missing?

tacodeluxe


quality posts: 0 Private Messages tacodeluxe

Just wanted to drop back by to report that I got mine yesterday, put it together last night & had my first workout on it this morning. I feel really energized and so optimistic about getting into better shape that I just bought 2 lbs of cheese on wine.woot.

yuchol wrote:Is the optional power cord supposed to be in the package? The manual shows it; but I could not find it. Is it missing?



No it is an optional accessory. All you need is 4 D cells.

pglickenhaus


quality posts: 0 Private Messages pglickenhaus
tacodeluxe wrote:Just wanted to drop back by to report that I got mine yesterday, put it together last night & had my first workout on it this morning. I feel really energized and so optimistic about getting into better shape that I just bought 2 lbs of cheese on wine.woot.



No it is an optional accessory. All you need is 4 D cells.



I just bought 2 lbs of cheese on wine.woot.

Nice



yuchol


quality posts: 0 Private Messages yuchol

I noticed that it started making more squeaking noise although I lubricated it. It now starts making some cracking noise from the front when I work out....anybody experiencing this? Normal or something gone wrong?