aserbentas


quality posts: 0 Private Messages aserbentas

The package tracking says the package was delievered on the 2nd of June, but I haven't received it. Will Woot do anything about this or will I have to dispute the charge on my card since I haven't received what I paid for? Thanks!

agingdragqueen


quality posts: 84 Private Messages agingdragqueen

Staff

aserbentas wrote:The package tracking says the package was delievered on the 2nd of June, but I haven't received it. Will Woot do anything about this or will I have to dispute the charge on my card since I haven't received what I paid for? Thanks!



Please email in and specify what item you're talking about, we'll be able to check into it.

sadupops


quality posts: 0 Private Messages sadupops
agingdragqueen wrote:Please email in and specify what item you're talking about, we'll be able to check into it.



I am having the same problem as well. the tracking says my package was delivered today but i never received the package... WOOT will have to do something about this as well or i will have to dispute with my credit card. i thought high value items would be shipped and delivered with UPS or fedex NOT USPS

ThunderThighs


quality posts: 318 Private Messages ThunderThighs

Staff

sadupops wrote:I am having the same problem as well. the tracking says my package was delivered today but i never received the package... WOOT will have to do something about this as well or i will have to dispute with my credit card. i thought high value items would be shipped and delivered with UPS or fedex NOT USPS


First thing is to recheck your tracking. Does it say it was delivered to your post office? If so, it will be another day or two before it is delivered to you. The same tracking number will work at USPS as well.

If you still have concerns, please email service@woot.com so they can look at things from their end.