syobwoc wrote:hi steve, that's a feature called an electronic brake and is a common feature among drills. Personally, i think it serves 2 basic functions, you don't have to wait for the drill to stop moving before moving it, and it won't over tighten a screw or something. The brake is there on both the low and high speed setting its just that the high setting has so much more RPMs that its got to work faster and harder. I'm not a drill expert, just wanted to share my experiences. Hope this helps!
Thanks for the info. I found a phone number and called Hitachi and they told me, that with a defect out of the box, they would tell me to return to the seller, no other option. Now as far as this CLUNK goes, it is extremely pronounced, but I have a contractor (remodeling) friend and I will show to him asap and go by what he says. Let's face it, it has the warranty so things should be ok regardless. It's just when I give a gift I want it to be right, and not something that has to be carted off to a service center right away or after minimal use. I'm less than impressed with Hitachi, had to dig for a phone number, when I got one it was just for TV's and stuff but they gave me the tool number. Not knowing what brand to prefer in power tools, Dewalt, Makita, and Milwalkee just zoomed by Hitachi in my book. And I read a lot of reviews of this drill on Amazon - it gets 4.5 rating because it either works great, or has some major defect right off, or a quick failure - at a higher rate than you would expect (1 in 15 or so it would appear). No one complaining about this issue though.