Well, I'm definitely cancelling my order. In addition to the lifetime maps not being part of the package, I also just noticed that this thing doesn't have an SD slot. My old TomTom does and I had planned to swap the card into this one. My son reminded me that the old one also has bluetooth which I always use when renting a car. That's an important feature to me because my car at home does have bluetooth. Anyway, I'm out on this one.

Here's were my confusion is... If you look at Tom Tom's website, they show this unit as having lifetime map updates.

Look here...
http://www.tomtom.com/en_us/products/car-navigation/xxl-550-series/#tab:maps

I want one bad, I don't care about the traffic updates but the map updates would seal the deal on this one.

Not sure if the refurb thing factors in on this as well.

So it's been a little over an hour since they changed the description and took away the "Lifetime Traffic and Maps" line. Still no email about cancelling the order. Those order confirmation emails make it to you lickety split tho....

neal1 wrote:My problem with Tom Tom is they charge $150 for map updates. I bought a Tom Tom 70? model back 5 years ago. Got it from Amex Wish List program. Normally $700 for $275. But wasn't worth it after having to do updates every 2 years. I now have Navigator as an app on Droid and updates free.

I only paid $80 for a Tom Tom 4 quarter year long update last year.

nflemming2004 wrote:I got one of these during the Black Friday sales last year for $130, and it was a great deal back then! Might be in for one as a gift, this GPS is intuitive and easy to use, only gave me bad directions once when a bridge was out for repair on a small road. Get this GPS and make all your friends jealous that you get free lifetime updates!

You don't get free lifetime updates, if I read the specs. correctly.

We have official confirmation!



Thank you!

the description still lists the USB traffic receiver - is this correct or not? I purchased for this feature, AFTER the lifetime map update correction, but if there's no traffic either I'm not sure I want to stay in...


MOD: you have eagle eyes! Thanks for pointing it out. It's been fixed. Sorry for all the confusion.

BigD wrote:I'm confirming the change on the features - this is not the TM version and does not have lifetime traffic or lifetime maps. Everyone who has ordered this morning will be receiving an email shortly to explain the situation and lay out the options.

If you ordered previous to the change, we will not ship this item until we hear back from you and you confirm that you want us to ship.

What are the options gonna be?

sheetzlady wrote:So it's been a little over an hour since they changed the description and took away the "Lifetime Traffic and Maps" line. Still no email about cancelling the order. Those order confirmation emails make it to you lickety split tho....

Maybe because the order confirmation is automated and an email to all who purchased the item is not?

I bought two refurbished TomTom Ease's on Woot last week. The Latest Map Guarantee did not work on them. Said something about the time period having expired.

obwielnls wrote:What are the options gonna be?

I think they are working on them as we spe... err type.

gearbanger wrote:Here's were my confusion is... If you look at Tom Tom's website, they show this unit as having lifetime map updates.

Look here...
http://www.tomtom.com/en_us/products/car-navigation/xxl-550-series/#tab:maps

I want one bad, I don't care about the traffic updates but the map updates would seal the deal on this one.

Not sure if the refurb thing factors in on this as well.

They've already said the lifetime maps are not included.

The link you posted is to the series of devices that have with or without lifetime maps and traffic. So pick your poison.

I'm disappointed in my fellow Wooters' stance that Woot is somehow the Big Bad Wolf and trying to take your money through a bait and switch or some other dubious action.

It was a mistake, folks...one that Woot has corrected. They've stated you will get an email with the option to cancel your order IF and only IF you ordered before the description was updated.

Everyone relax...Woot has been around for more than 6 years now and is a trusted source from which to purchase products...even if sometimes the products are l - a - m - e. J/K, Woot! We love ya!

Does this device tell you the posted speed limit by any chance?

tryzub wrote:I'm disappointed in my fellow Wooters' stance that Woot is somehow the Big Bad Wolf and trying to take your money through a bait and switch or some other dubious action.

It was a mistake, folks...one that Woot has corrected. They've stated you will get an email with the option to cancel your order IF and only IF you ordered before the description was updated.

Everyone relax...Woot has been around for more than 6 years now and is a trusted source from which to purchase products...even if sometimes the products are OMGOMGOMGPONIESOMG PONIES!. J/K, Woot! We love ya!

What he said.

tryzub wrote:I'm disappointed in my fellow Wooters' stance that Woot is somehow the Big Bad Wolf and trying to take your money through a bait and switch or some other dubious action.

It was a mistake, folks...one that Woot has corrected. They've stated you will get an email with the option to cancel your order IF and only IF you ordered before the description was updated.

Everyone relax...Woot has been around for more than 6 years now and is a trusted source from which to purchase products...even if sometimes the products are l - a - m - e. J/K, Woot! We love ya!

Eaxactly how I feel. I ordered early this morning knowing that woot will take care of me one way or another.

leavetown wrote:sure... tomtom offers them this unit is 2x the price of the woot deal but unlike the MISLEADING deal woot posted this deal is the "real deal" as they say. http://www.buydig.com/shop/product.aspx?omid=103&ref=froogle&utm_source=Froogle&utm_medium=cpc&utm_campaign=TTXXL540TM&sku=TTXXL540TM

Thanks for this info. Now I know where to spend my $60 after Woot cancels my order!

WOOT JUST LOST ANOTHER SALE...

zxinfinity wrote:Does this device tell you the posted speed limit by any chance?

Yes

folks, maybe it's time to let up a little bit on the woot! staff. I have bought hundreds of things from them, and they've all been accurately described in some of the best copy writing anywhere. it is very unusual for them to make an error.

Woot! staff seem to be friendly, funny and competent people (or possibly an amazing artificial intelligence program). People like this are hard to find. (TMOT: I'm a small business owner). I personally would like to cut them a generous amount of Slack (TM J.R "Bob" Dobbs).

they said they made a mistake, and they said they would take care of it. what more could you want?

What you gonna do when you get out of jail?
I'm gonna have some fun.
What do you consider fun?
Fun, nasty fun.

But you'll never find your nasty fun without this Tom Tom (club) GPS! Far better than the Talking Heads GPS, not as nice as the No Talking Just Head GPS, but that isn't legal in the U.S., except in Nevada outside of Clark and Washoe counties.

The Woot staff is earning their wages these last few days!! The Bundle of Crops mess up,the $150 fan that doesn't blow any air, now the missing maps and I thought it was all fun and games with unlimited free monkeys!

the main purpose i bought this Tom Tom is so i don't have to go to Map Quest and print off directions. I don't live in a big city and mostly will use it to find a business or friends house.

Will I honestly need the Lifetime maps for what I use it for?

What is all the fuss? tomtom has a map update service for under 20 GBP (british pound), you get 4 updates each quarter for 1 year. that seems to be much cheaper than having to buy a new map and install it. am i misssing something here?

i did see somewhere in a link that the TM version was under $100 US. but for the $45 difference i can have updates for 2 years. seems reasonable.

I just got email confirmation of my refund from WOOT and PayPal. I'm glad to see that they're on the ball with this.

drphil wrote:even with the 30 day, how do you get those updates? i just picked up 3 of the tomtom ease's last week and when i load tomtom home, it tells me my device is past the time period to be eligible for updates! that's one of the main reasons i bought them!!

if this one has lifetime maps...and it can be confirmed, i'd definitely be in for at least 1 unit.

I picked up 2 of the Ease's. I had the same problem "device is past the time period to be eligible for updates" for 30 day guarantee. You have to call Tomtom 866-486-6866 and get the 30 day guarantee "pushed" to your device.

But before you call-Turn on the device first and do the setup- then get tomtom home from the website (v 2.8 something now). When you plug in the device it will ask if you want to connect to the PC- say yes. then it will ask you if you have an account or do you want to create one (create it).

Also- you have to have a separate account AND e-mail for each device- so since you have 3 Ease's be prepared with 3 different e-mails when you call.

If you are getting these as gifts, you will want to update the maps before you give them out or risk giving out the device with a severely outdated map (Year or more old?). My parents previously purchased a Tomtom but waited to long and never got the map guarantee AND they are too cheap to buy the new maps. Can't say that I blame them ($30+ to update)

Last tip- They didn't ask, but I would stop short of telling them it is a refurb. If they would have asked (shouldn't they know by serial no>???) and refused to give me the 30 day map guarantee, I would have argued the point that the guarantee is written on the box and manual they sent with the device.

dpherkowitz wrote:the main purpose i bought this Tom Tom is so i don't have to go to Map Quest and print off directions. I don't live in a big city and mostly will use it to find a business or friends house.

Will I honestly need the Lifetime maps for what I use it for?

Truthfully, probably not as long as you are willing to live with the occasional "indirect" routing. I've got a 8 year old GPS that has never had a map upgrade, and I rarely have any issues. Just use common sense and you'll be OK.

ElrodCod wrote:I just got email confirmation of my refund from WOOT and PayPal. I'm glad to see that they're on the ball with this.

Yep, Woot staff handled this as best they could.

nicksisson wrote:serious question. Do you really need lifetime map updates? how often do major roads change? I'd assume without updates, your current map would get you to 90% of places relatively correctly, right?

My thoughts exactly, especially since the life of a refurbed GPS is far less than any road construction project. Anyone know if you can
purchase a single map update at a later time.

BTW, you can always buy a TomTom charger with traffic and add lifetime traffic to your device. It's pricy though, ~$40 - $45.
part # is 4UUC.001.01 or something

markgriz wrote:My thoughts exactly, especially since the life of a refurbed GPS is far less than any road construction project. Anyone know if you can
purchase a single map update at a later time.

Yeah.. at $79 each. They do have a $99 lifetime, but for $189 you can get a new TM directly from TomTom. If you want maps, this one is not worth the money.

tryzub wrote:I'm disappointed in my fellow Wooters' stance that Woot is somehow the Big Bad Wolf and trying to take your money through a bait and switch or some other dubious action.

It was a mistake, folks...one that Woot has corrected. They've stated you will get an email with the option to cancel your order IF and only IF you ordered before the description was updated.

Everyone relax...Woot has been around for more than 6 years now and is a trusted source from which to purchase products...even if sometimes the products are l - a - m - e. J/K, Woot! We love ya!

My sentiments exactly. I don't for one second believe that this was an attempt to scam Wooters, it was just a mistake that is being corrected. And I was going use my first post to say so before Tryzub took the words right out of my keyboard.

Also, I'm in for one even without the lifetime maps.

Just got the email. Options are. cancel.. or .. not.

So I got my email:


So we come bringing a change to today's listing for the TomTom XXL 550 5-Inch GPS with IQ Routes & Premium Maps. We made a mistake in the product description and it turns out today's GPS does not come with lifetime maps, lifetime traffic, and the USB Traffic Receiver.

The change was made around 8:15am, which was after you placed your order. We wanted to give you a heads up and we totally understand if you would like to cancel your order due to this change. Please let us know by Tuesday noon CST (09/20) if you would like to cancel your order, otherwise, we'll be processing your order as intended.

Also, if you have already emailed in to cancel your order- please disregard this message.

Please let us know if you have any questions or concerns.


Sincerely,
Woot Member Services

Wow...my first purchase with Woot...probably my last.

Well..... I didn't get the product with lifetime maps from Woot that I wanted.... But Woot cancelled my order and refunded my Paypal account immediately ... Couldn't really ask for better than that ... mistakes are made...No harm done... just a little disappointed

Yes, please CANCEL MY ORDER.

I've now learned not to trust Woot product specifications.

cmdotzler wrote:My sentiments exactly. I don't for one second believe that this was an attempt to scam Wooters, it was just a mistake that is being corrected. And I was going use my first post to say so before Tryzub took the words right out of my keyboard.

Also, I'm in for one even without the lifetime maps.

The problem is that it took them over 7 hours to correct the problem. Apparently the people that could fix it could not be bothered at night even though they had made a mistake. THAT is a problem.

No other goodies or options except cancellation... Bummer.

So we come bringing a change to today's listing for the TomTom XXL 550 5-Inch GPS with IQ Routes & Premium Maps. We made a mistake in the product description and it turns out today's GPS does not come with lifetime maps, lifetime traffic, and the USB Traffic Receiver.

The change was made around 8:15am, which was after you placed your order. We wanted to give you a heads up and we totally understand if you would like to cancel your order due to this change. Please let us know by Tuesday noon CST (09/20) if you would like to cancel your order, otherwise, we'll be processing your order as intended.

Also, if you have already emailed in to cancel your order- please disregard this message.

Please let us know if you have any questions or concerns.


Sincerely,
Woot Member Services