quality posts: 99
Gee, a Dyson! Never seen one of those here!
acpress.com Not cute, but useful.
quality posts: 105
shihka wrote:Hello, Thunder, can you help me? I am being "withheld" on Woot when trying to buy the $49 scale, can you cancel the purchase so I am not waiting in line for the $49 scale anymore so that I can safely purchase the $39 scale without eventually having 2 scales on my hand?
for reference, the page says 'It looks like we're out of stock. People ahead of you in line are getting their orders processed. If some of them get denied, it will free up stock for the next in line...If a product becomes available, we'll sell it to you. We'll refresh this page to keep you updated"
It seems like there is no option to get out of this "withheld" line once being placed into it.
update, the new woot seems to have a "request item cancellation" button that is available at the account page, up until the item is shipped. So it seems like if Woot sells the $49 scale to me, I can just cancel one of the purchase ($39 or $49) before the item ships to avoid having 2 scales.
We've looked into this issue, and have verified unless the items are sold out this should be working properly now. Please let us know if there are any further issues and don't hesitate to contact service.woot with any further issues.
I'm just hanging out, really.