Gatzby wrote:Hey! It turns out there was some trouble with the servers this morning that caused your order to get stuck. That should be cleared up now. If you need any further assistance, please drop a line to service@woot.com.

My account is still showing three separate order numbers, all three are in "Waiting List" status, and none of them can be cancelled as the Cancel link is gone.

inkycatz wrote:If you are concerned about the status of your order, please mail service@woot.com (We moderators have no access to your info!)

I have contacted them twice. I'm just now waiting to hear back from them. But it says it could be 24 hrs. By then the deal will be over.

rharris329 wrote:I have contacted them twice. I'm just now waiting to hear back from them. But it says it could be 24 hrs. By then the deal will be over.

Do you Moderators know what it means to be put on a waiting list?

I know my order still says the same thing. Not sure what I should do!!

Any experience with this camera in low light? I'm talking indoors with lamps on, maybe some windows open, not twilight or night shots. I just want to avoid using the flash generally. Can this camera do that acceptably?

ewnabommer wrote:Any experience with this camera in low light? I'm talking indoors with lamps on, maybe some windows open, not twilight or night shots. I just want to avoid using the flash generally. Can this camera do that acceptably?

If you manually adjust the shutter speed/ISO/fstop then it can take a fine indoor shot. It will take some practice though, and won't do it on auto mode.

sunaness wrote:Last time I spent a solid hour reading these comments before giving in and buying the camera. It was the best dang thing I did.

I'm no photographer, so because of this purchase I taught myself the three very basics: Aperture, f.stop, and ISO. With the knowledge of how those work and handy Program and Manual modes, I was able to get nice clear shots indoors. (which on automatic Does. Not. happen)

The time from clicking the button to picture being taken is quick- near instant if you half press to focus. The zoom is the best. Check out this picture I took myself the first night I got it and barely knew what I was doing:



To me, that instantly made this worth it.

Videos are clear and HD, zoomed in pictures are sharp as long as you keep the camera steady. The batteries it comes with are not going to last you long, but I'm on lithium batteries and they've taken me through a lot. I like that all I have to do is throw two batteries in my bag and be off with it, no needing to have a special battery charger.

There is no strap which can be annoying. For the money I'd say it's an awesome deal for the newbs who are willing to research photography at the most basic level. Go for it!

This might be the most helpful comment of the discussion. Thanks!

how did you take that in manual mode...mine wont zoom in manual mode???

sunaness wrote:Last time I spent a solid hour reading these comments before giving in and buying the camera. It was the best dang thing I did.

I'm no photographer, so because of this purchase I taught myself the three very basics: Aperture, f.stop, and ISO. With the knowledge of how those work and handy Program and Manual modes, I was able to get nice clear shots indoors. (which on automatic Does. Not. happen)

The time from clicking the button to picture being taken is quick- near instant if you half press to focus. The zoom is the best. Check out this picture I took myself the first night I got it and barely knew what I was doing:



To me, that instantly made this worth it.

Videos are clear and HD, zoomed in pictures are sharp as long as you keep the camera steady. The batteries it comes with are not going to last you long, but I'm on lithium batteries and they've taken me through a lot. I like that all I have to do is throw two batteries in my bag and be off with it, no needing to have a special battery charger.

There is no strap which can be annoying. For the money I'd say it's an awesome deal for the newbs who are willing to research photography at the most basic level. Go for it!

sunaness wrote:If you manually adjust the shutter speed/ISO/fstop then it can take a fine indoor shot. It will take some practice though, and won't do it on auto mode.

Are the manual controls for those settings easy to use? I have a good handle on the settings themselves, but I don't want to have to dig through a bunch of menus to set them.

Nice moon shot, btw!

berrybuzz wrote:Here's what I mean at least:

Let's say there are two objects, one in the foreground, one in the background. I'm trying to take a picture of the background object and want the camera to focus there.

Every single freaking time across 10+ digital cameras (mine or borrowed from family members & friends), after I've gotten the focus on the background object, when I take the picture, the camera refocuses on the foreground image.

Also, I'll have what looks like a good shot, in focus. Once again that auto focus kicks on when I push the shutter button and unfocuses my picture, leaving it blurry.

This frustrated me so much, I went back to film cameras. Though I am looking for a camera I can manually focus. I was pretty sure I just needed to shell out for a SLR, but if a more affordable option arose, I'd take it.

Have you tried pointing the camera at the background object, pressing the button halfway to lock the focus, reframing the picture, and the pressing it the rest of the way?

If that doesn't work with your default settings, you may be able to change a setting to limit auto focus to the center and then do the above.

My last film camera, a Canon EOS Elan 7e, had nine autofocus spots marked in the viewfinder, and it would focus on the one I was looking at. Unfortunately Canon decided not to use that technology in their digital cameras.

jmbunkin wrote:Same here. Looks like a lot of camera for the money but I won't buy another one unless it has a viewfinder.

Agreed.

woulda clicked buy now but it doesn't come in lime green :/

mambo143 wrote:The greatest strength of Woot is/was transparency and diversity of opinion on both product and (less often) management. It's our choice to agree or disagree, and for me, a good source of entertainment. In short, It's the soul of Woot and what set it apart and above the competition. It's what has made me come back and buy (often) and spread the word about Woot by word of mouth, often emphatically over the years. I just sayin.

Couldn't have said it better myself. Which means your post (and this one) are not long for this board.

I did think there was one MAJOR functional improvement since the move to Amazon. I accidentally bought an item during the wootoff that I thought was something else and was pleasantly surprised to see a new feature on the stuff you bought page-- the ability to cancel an item you just bought. So, 30 seconds after I bought it, I hit cancel and got an email from Amazon (disguised as Woot) that said "In an effort to streamline our shipping process, orders are now processed to ship much faster. As a result, unfortunately, we are unable to alter or cancel your order."

Not headed in the right direction, guys. The is what happens when a big corp takes over a mom & pop and doesnt get why the mom & pop worked.

pbowman823 wrote:My account is still showing three separate order numbers, all three are in "Waiting List" status, and none of them can be cancelled as the Cancel link is gone.

So all three have now shipped and charged. That's with me clicking "Cancel" long before they moved out of Waiting List status, and three emails to Customer (no)Service. Needless to say, this is the last time I do business with woot!

megev wrote:That thread *might* be where staff know to go look and "every bit of" feedback submitted through the feedback button *might* be read, but staff will show no sign of it to the users. Sure, there are a few things that have been tweaked a bit, but (as of the last time I looked) there hadn't been A SINGLE written response in any thread or sent out to any user in response to all the "feedback."

So from the point of view of another somewhat frustrated user, I can understand the desire to post a "feedback" comment anywhere one might think it could possibly be seen. Also, feedback and/or criticisms might be *about* the site, but not directed at the staff to read. Someone might feel the urge to express their thoughts or point of view for other users to see and where they know other users are CURRENTLY reading comment.

BTW- it's actions and responses like the one pointed out here that are making your loyal users become less loyal.

Here, Here...

rarson wrote:This might be the most helpful comment of the discussion. Thanks!

I agree!!! Made me happy to read, especially since I bought one earlier!! Thanks for uploading your picture of the moon! Looks fantastic!

pbowman823 wrote:So all three have now shipped and charged. That's with me clicking "Cancel" long before they moved out of Waiting List status, and three emails to Customer (no)Service. Needless to say, this is the last time I do business with woot!

Just write customer service. They'll take care of it.

pbowman823 wrote:So all three have now shipped and charged. That's with me clicking "Cancel" long before they moved out of Waiting List status, and three emails to Customer (no)Service. Needless to say, this is the last time I do business with woot!

I call your bluff.

I bought this camera and paid for overnight shipping. I got the box in the mail today and there was just a camera bag! There was no Camera!! I would like to know how the heck you get ahold of someone since they have never responded to my email on Friday when I sent it.

Oh crap! I ordered this last week & they just sent a Kodak Zoom Camera CASE!

I sent them an email. How long does it take to get a response when stuff like this happens?

Same as the last few posts. Paid for 1 day shipping and only received a case. Nothing else.

What gives?

Woosie! You got some splaining to do!

I did get an automated response to my email assigning a case #. I wonder what comes next.

I got my woot today! I was so excited when the mailman knocked on the door and i received the box! I thought it was kind of light but opened it and i was so excited to see that I paid $139 for a EMPTY CAMERA BAG.. with a Kodak tag on it... sigh

I only got a camera bag too! It would have been nice if ya'll would let us know the case was coming in a separate box. My order says all shipped but surprise! Only the case. I'm super disappointed, this is the first woot purchase I've regretted. Does this mean I won't have a tracking number for the actual item?

happygolucky5654 wrote:I only got a camera bag too! It would have been nice if ya'll would let us know the case was coming in a separate box. My order says all shipped but surprise! Only the case. I'm super disappointed, this is the first woot purchase I've regretted. Does this mean I won't have a tracking number for the actual item?

When I go to My Account and look at the camera order, I see two numbers under Order Tracking. One is USPS from Chattanooga TN (the bag?), and the other is FedEx Dumbpost from Dallas TX (the camera?). So I can track both of them. Hopefully the camera arrives first...

I received an email from Woot Customer Service. It read...

Date: Tuesday, July 3, 2012, 11:07 AM

We apologize. Another case will be sent.

Evan

I really hope this is merely an example of Woot's famous sense of humor.

OK, camera came today.

Thanks!

I, too, only got a bag in a box...no camera. Unlike others, though, I only have two, not three, tracking numbers, and one of those doesn't work. The non-working number takes me to the USPS web site, but states it's not a valid number. The other takes me to a FedEx site, which states the package was delivered by the post office at 3:30 today...that would be the bag. How do I know the camera is on the way if the other link doesn't work?

rhodesmk wrote:I, too, only got a bag in a box...no camera. Unlike others, though, I only have two, not three, tracking numbers, and one of those doesn't work. The non-working number takes me to the USPS web site, but states it's not a valid number. The other takes me to a FedEx site, which states the package was delivered by the post office at 3:30 today...that would be the bag. How do I know the camera is on the way if the other link doesn't work?

Sorry for the confusion. The other tracking link works for me and shows that the camera is on schedule for a 7/6 delivery. I am sending you the link in a PM for your reference.

I got two tracking numbers. Both items have been delivered. And both were camera bags.........no camera. BLAHHH!

I, too, have received two camera bags (those being the only tracking numbers). What's going on with you guys, Woot? I've bought lots of products and only once had an issue (got one instead of the three I ordered). But, this is just wasteful. Wasteful shipping, and aggravating to us - the customer.

I received the case by itself in a box; but nothing else....no enclosed paperwork stating that they were shipping the camera and other items separately.

I also received two empty camera bags, one looked like it was shipped from amazon, the second was in a woot box. I only have two tracking numbers I'm hoping that they will actually ship the camera as well....someday.....maybe?

Just wanted to give KUDO's to Woot. The camera was delivered the next day via FedEx. Quick communication and resolution.
My "Woot" has been restored in mankind!

Both packages that I had tracking numbers for were under a pound so I suspected both were camera bags since the specs list the camera alitle over a pound with the batteries. Sent an email to woot service to have them check and received the following reply:

"There have been a couple isolated cases, and we are looking into it, but you should receive your camera in the next package."

It appears I am one of the isolated cases since both packages I received were camera bags.

Sent another email to woot service to see where my camera is. Not very happy with this woot at all.

A few days ago I received just the camera bag. Today, I received yet another camera bag, without the camera or any other included items. Per my account information, I had two tracking numbers, which I assume refer to the two camera bags that were shipped.

So, Woot - still am needing the actual camera and other included items....

So I bought this camera and when I turn the camera on the viewer does not work it is all a blur. I am new to the site so can anyone tell me the best way to get my camera exchanged or if they will even exchange it?

I purchased the same item and I never received the product just a camera case for $144.99. Waiting to hear what comes about.