rusnbarb


quality posts: 0 Private Messages rusnbarb

The same is happening to me too. Not very happy.

face1st wrote:Both packages that I had tracking numbers for were under a pound so I suspected both were camera bags since the specs list the camera alitle over a pound with the batteries. Sent an email to woot service to have them check and received the following reply:

"There have been a couple isolated cases, and we are looking into it, but you should receive your camera in the next package."

It appears I am one of the isolated cases since both packages I received were camera bags.

Sent another email to woot service to see where my camera is. Not very unhappy with this woot at all.



Barbara Ledford

happygolucky5654


quality posts: 0 Private Messages happygolucky5654

I got two camera cases as well. I've never had a problem with woot and now I fear I'm done with them for good. It really sucks because now I have to go back to all those people I recommended woot to and let them know it may not be the reputable company I thought it was. Bummer.

rustyst


quality posts: 0 Private Messages rustyst

Not happy at all. Just got my case but no camera. Sent a email waiting until tomorrow to see what they say. Hope I get my camera.

cofloyds


quality posts: 0 Private Messages cofloyds

I too received 2 camera cases and no camera. Hope to get a camera soon-I also sent email to Woot-haven't heard back yet.

nealxb2003


quality posts: 0 Private Messages nealxb2003

Two camera cases............sounds more like a Basket of Crawfish. A $140 Basket of Crawfish.

ivykeep


quality posts: 0 Private Messages ivykeep

My order shows the camera was shipped out in two shipments (presumably the case and the camera). Got the case quickly, looked up the shipping numbers and got the second package on Saturday... only instead of the expected camera it was a second camera case and the order is showing as shipped complete. I hate snafus and dealing with trying to get the mess straightened out. The camera cases were shipped from two different locations in two different style boxes by two different methods.

ivykeep


quality posts: 0 Private Messages ivykeep
nealxb2003 wrote:I got two tracking numbers. Both items have been delivered. And both were camera bags.........no camera. BLAHHH!



Same thing happened here. I posted before scrolling back and seeing others had the same issue. *sigh*

artbyjoni


quality posts: 0 Private Messages artbyjoni

I am also on my second camera case, I emailed, got a reply that the camera would be shipped and I would receive a tracking number when available.

NCrebel


quality posts: 1 Private Messages NCrebel

I too received another camera bag. It must be nice to some wooters if their shipping errors means other wooters received two cameras leaving the rest of us, "holding the bag." I do wonder what is going on with Woot, have written Woot waiting for more than the automated reply, very disappointed.

wedgehed


quality posts: 0 Private Messages wedgehed

Just popping back in to say that I received a 2nd camera bag yesterday (Monday). I received the 1st bag on Tuesday of last week & received the actual camera on Thursday. Maybe Woot will send me another camera (or a PONY!!!) before it's all over.

TrojanDan98


quality posts: 0 Private Messages TrojanDan98

It sure seems to be more than a few isolated cases. I hope they realize that it is unnerving to pay $144 for two camera cases.

NCrebel


quality posts: 1 Private Messages NCrebel
NCrebel wrote:I too received another camera bag. It must be nice to some wooters if their shipping errors means other wooters received two cameras leaving the rest of us, "holding the bag." I do wonder what is going on with Woot, have written Woot waiting for more than the automated reply, very disappointed.


At 12:13 PM today I got an e-mail response from Woot service with an apology and informing me that my camera would be shipped out today.

joyrwall1


quality posts: 0 Private Messages joyrwall1

I TOO HAVE RECIEVED TODAY MY SECOND CAMERA CASE FOR THE PURCHASE AND NOW WAITING ON A REPLY FROM SERVICE DEPARTMENT. I A LITTLE BITE UPSET THAT SINCE THIS IS NOT A ISOLATED INCIDENT THEN WHY DID WOOT NOT CONTACT EVERYONE THAT BOUGHT A CAMERA AND NOTIFY OF THE PROBLEM. NEED SOME RESOLVE TO THIS PROBLEM. [email removed]

panders01


quality posts: 0 Private Messages panders01

I received 2 camera bags but no camera. Is there problems with this order.

callmelola


quality posts: 0 Private Messages callmelola

Add another to the list of two bags, no camera. There is a family of deer frolicking 50 yards away me in a rather mocking manner.

rustyst


quality posts: 0 Private Messages rustyst

Will got me second camera bag but no Camera. If this was a local store. I would think you would be able to get money off or something. Wait maybe that is why I got the second Bag. not Really worth it. First time ordering from woot might be the last time.

GharlaneOfEddore


quality posts: 0 Private Messages GharlaneOfEddore

I too now have two cases and no camera. Why didn't they do it the other way around?
One case came last week from TN, and the other came today from Carrollton TX.
Sigh...
But at least the new memory card will be here when the camera finally arrives. Assuming Woot! has any cameras left and deigns to send me one.

ThunderThighs


quality posts: 319 Private Messages ThunderThighs

Staff

See, this is what happens when you use monkeys for temporary warehouse staff.

CS is aware of the situation and they're working to make things right. Feel free to drop them an email (service@woot.com) if you want to make sure that they know you are in the possession of two camera bags.

We appreciate your patience.

rustyst


quality posts: 0 Private Messages rustyst

I hope I get mine soon. It was a present for my wife. Her and myself are not very happy with woot.

ThunderThighs wrote:See, this is what happens when you use monkeys for temporary warehouse staff.

CS is aware of the situation and they're working to make things right. Feel free to drop them an email (service@woot.com) if you want to make sure that they know you are in the possession of two camera bags.

We appreciate your patience.



MARGARETSEELEY


quality posts: 0 Private Messages MARGARETSEELEY

I have received two camera cases and no camera. When will my camera be shipped out?

hilfaw


quality posts: 0 Private Messages hilfaw

I've also received two cases and no camera. I've emailed customer service, but just wanted to add my comment here in case someone is keeping track.

face1st


quality posts: 0 Private Messages face1st

Received a reply from Woot Service with a tracking number for my camera.

Scheduled for delivery tomorrow.

SeeThree777


quality posts: 0 Private Messages SeeThree777

Got a problem. Received 2 cases, but no camera! Help!

Rhonwyn22


quality posts: 4 Private Messages Rhonwyn22

I too received two camera cases and no camera. Off to email customer service.

lbestram


quality posts: 0 Private Messages lbestram

explain to me why I ordered and paid for a camera and got an empty camera bag.

face1st


quality posts: 0 Private Messages face1st
face1st wrote:Received a reply from Woot Service with a tracking number for my camera.

Scheduled for delivery tomorrow.



Finally received my camera. My faith in Woot has been restored.

The warehouse monkeys are another story......

ThunderThighs


quality posts: 319 Private Messages ThunderThighs

Staff

face1st wrote:Finally received my camera. My faith in Woot has been restored.

The warehouse monkeys are another story......


Yeah, they've been seeing lots of face palms and finger shaking lately.

GharlaneOfEddore


quality posts: 0 Private Messages GharlaneOfEddore
GharlaneOfEddore wrote:I too now have two cases and no camera. Why didn't they do it the other way around?
One case came last week from TN, and the other came today from Carrollton TX.
Sigh...
But at least the new memory card will be here when the camera finally arrives. Assuming Woot! has any cameras left and deigns to send me one.



Finally got the camera yesterday. I haven't had a chance to play with it yet, but it's definitely purple.
Of course, to be fair, since Woot! sent me *2* cases, I really need *2* cameras to fill them both. Maybe it will show up later this week? I'd even be willing to take that Z990 currently showing on Tech Woot!

stence3


quality posts: 1 Private Messages stence3

I bought this and love it, but now my zoom wont broke. How can I get it fixed?

ROGETRAY


quality posts: 88 Private Messages ROGETRAY

Staff

stence3 wrote:I bought this and love it, but now my zoom wont broke. How can I get it fixed?



You have a one year warranty with Kodak so you can contact them for warranty service. There should be support information in the documentation that came with your camera or you can visit their site at http://support.en.kodak.com/app/home/selected/true.

Sincerely,
Woot Staff

Need Some Help? Hit us up at support@woot.com
Have Any Questions? Check out Woot FAQ
Wanna Hear What's Going on All Things Woot? Swing by Our Blog

patlb


quality posts: 0 Private Messages patlb

I got a box with an empty camera case today. I only find one tracking number listed in my order. I emailed service earlier but I am concerned, makes no sense to send empty case stuffed with air pillow packing. Should I assume one tracking number = one package? Anyone else with this problem regarding this September camera woot? Will my email to service fix this?

ThunderThighs


quality posts: 319 Private Messages ThunderThighs

Staff

patlb wrote:I got a box with an empty camera case today. I only find one tracking number listed in my order. I emailed service earlier but I am concerned, makes no sense to send empty case stuffed with air pillow packing. Should I assume one tracking number = one package? Anyone else with this problem regarding this September camera woot? Will my email to service fix this?


They shipped separately so just hang tight for that camera. If you don't see it in a couple days, feel free to email service@woot.com for assistance.

patlb


quality posts: 0 Private Messages patlb

Thanks for the quick response - I feel better - just waiting for my camera now.....