leftybjb wrote:Just received this item. It tells me to screw off cover of earpiece of handset to insert the battery. Everyone in house has tried numerous ways and time and it will not budge. Anyone have a solution or just ask for a RMA?
So you're turning the cap on the earpiece in a counterclockwise direction?
On thing my dad used to do was thump the ornery object against the heel of his hand. That gives it a good thump without the risk of breaking it. Sometimes that loosens up whatever is causing it to stick.
If you can't get it off though, email firstname.lastname@example.org to see what they suggest.